Customer Service Administrative Assistant
Resume:
Nicole S. Carter
Jersey City, New Jersey 07305
**************@*****.***
Skills Skilled in Microsoft Office Programs (Word, Excel, Outlook,
Profile PowerPoint and Access).
Excellent experience developing and implementing a variety
of office programs, including those that must comply with
office environment.
Well-rounded background in customer service and data entry.
Experienced in working directly with supervisor, meeting
deadlines, scheduling meeting and events.
Work History F
Front Desk Receptionist Feb., 2009 -
Can Do Fitness, Short Hills, NJ, April, 2010
Customer Service assisting and greeting
members and non - members
Usage of computer programs Citrix and
Outlook
Data Entry of incoming prospects
Responsible for preparation of the gym
before opening
Count cash register and check inventory
abound opening and Z-Out at the end of my
shift
Retail
Administrative Assistant,
The H.O.P.E. Center, Elizabeth, NJ, May, 2008 -
Worked as a team in the department to August,2008
create and obtain objectives in accordance
with the company's goals.
Updated the Executive Director Day planner
on a daily basis.
Relied upon to maintain appointments and
meetings.
Checked voicemails and e-mails for messages
and forwarding them if necessary.
Clerk/ Mailhandler, U.S. Postal Service, Nov., 2001 -
Jersey City, NJ, May, 2007
Encoded mail to its proper location to be
packed and shipped out.
Achieved top ranking among other workers for
good performance in being a dedicated worker
(efficiency and effectiveness in handling
costumer's packages).
Distributed mail to proper locations and met
deadlines for dispatching
Received instructions directly from
supervisor.
Secretary, A+ Personnel, Bayonne, NJ May 1997-April
2001
Assisted President and Vice President as well
as co-workers with general office work.
Assisted receptionist with preparation for
incoming applicants.
Data Entry and filing of applicant's resume
and timesheets.
Education Office Administrative Assistant September 2008
CPLC (Computer Professional Learning Center),
Jersey City, NJ
Microsoft Office User Specialist September
Certification 2007- May 2008
Drake College of Business, Elizabeth, NJ
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