Summary:
Sr. Project / Program Manager with broad experience in financial operations
department management, large complex and diversified projects, Outsourced
Program Management, e-Strategy, Business Process Reengineering, Web
Development, and ERP systems development. More than 28 years in Portfolio
and Operations Management in the financial services, manufacturing,
consumer products and energy industries. Has significant experience in
managing strategic business operations and systems planning initiatives
along with identification of solid business opportunities for
organizations. Proficient in development of business case, cost/benefit
analysis, ROI and TCO determination and planning the direction to be taken.
Accustom to delivering results within a compressed timeframe, and
delivering "out-of-the-box" solutions. Good leadership qualities, with the
ability to build, mentor and bring harmony to teams.
Experience:
Active Outdoors, Jefferson City, MO July/2009 - Present
Program Manager
Program Manager responsible for State DNR/Wildlife operations for Colorado,
Georgia, and Kansas. managing systems portfolio's, multiple projects and
client relationship among the three states. Also responsible for RFP
Process development, and outsourcing portfolio management through multiple
locations (Jefferson city, MO., Nashville, TN, and Frostburg, MD.
. Colorado Dept. of Wildlife Management - responsible for maintaining the
relationship and operations for all Hunting and Fishing systems, season
management and agent management.
. Georgia Dept. Natural Resources - responsible for maintaining the
relationship and operations for all Boat licensing, Parks & recreation,
and Hunting and Fishing systems, season management and agent management.
. Kansas - responsible for maintaining the relationship and operations for
all Boat licensing, Parks & recreation, and Hunting and Fishing systems,
season management and agent management.
Teksystems, Inc., St. Louis, MO March/2009 - July/2009
Project Manager
Contract project manager responsible for planning and execution of
financial operations and client product development projects.
. MasterCard, Inc. - Project Manager for the Prepaid Product development
project for international clients. Manage 13 overall project teams to
implement standardized products developed for International prepaid
market. Responsible for project planning, scheduling, communication with
client and upper management, reporting and financial tracking.
Daugherty Business Solutions, St.Louis, MO January/2007 -
January/2009
Engagement Manager
Engagement manager responsible for client operational management for
business and systems portfolio's, program / project management within a
diverse project acumen including Custom Java & .Net development, e-
strategy, Web development, Enterprise Portal, RFP Process development,
business re-engineering and outsourcing portfolio management.
. Edward Jones, Inc. - Sr. Engagement Manager for the Branch Audit Tracking
application design and development. The newly developed application
automated the scheduling, itinerary generation, system and application
table maintenance, audit results tracking, reporting and financial impact
to poor performing branches.
. EverBank - Sr. Engagement Manager for World Markets Systems mission
critical application to convert and redevelop the system and its tributary
applications from Paradox to .Net framework. The conversion included the
redesign and development establishment of funds reporting and monitoring
processes, and automating the reconciliation process for funds positions
daily.
. EFunds - Sr. Engagement Manager for the redesign of the distributed Debit
Bureau Fraud Services custom development project - to redevelop and
migrate the Fraud Services application from MF to JAVA / Oracle platform
consisting of 10 financial services. Senior Business Analyst responsible
for the analysis and design of the Fraud Manager and Liability Manager
products.
CIBER, Inc., St.Louis, MO October/2004 - December/2006
Director, Center for Project Performance
Responsible for project oversight for custom systems development, packaged
software implementation and business application outsourcing projects.
Responsibilities include executive management reporting, mentoring of all
senior level project management and regional management staff for
operations management and financial tracking and reporting.
Regional Director of Delivery (Director, Branch Operations)
Responsible for management oversight of the business operations, project
delivery management including business development support, staffing and
training, and oversight and mentoring for four regional operation centers.
Total staff responsibilities 120+ consultants, administrative and sales
staff.
Daugherty Business Solutions, St.Louis, MO January/2001 -
October/2004
Principal Consultant
Responsible for client operational management of business portfolio's and
project management within a diverse project acumen including e-strategy,
Web development, Enterprise Portal, RFP Process development, business re-
engineering and outsourcing portfolio management.
. Anheuser-Busch, Inc. - Project Lead for Desktop Refresh 2004 Program RFP
process - Project Manager for SAP Enterprise Portal Strategy Assessment &
Standards development Project - Program/Portfolio Manager for the
development and management of a Program Office responsible for the
financial, overall direction and progress reporting for Offshore
Outsourcing Management included over ten (10) projects - Program Manager
for BW Standardization - Project Manager for Desktop Strategies
repackaging and software distribution.
. Arch Coal, Inc. - Project Manager and lead analyst for an e-strategy
planning, external customer needs analysis, and process decomposition.
Development of the business case and other intricate business
opportunities that would enhance the effectiveness of the business
changes.
. Edward Jones, Inc. - Engagement Manager for the setup of a Co-Sourcing
Program Management Office for management and support for offshore
development projects and core systems support.
. Parents As Teachers, Inc. - Engagement Manager for an e-strategy and
Architecture planning for the development of a nation-wide web-based
enterprise systems and support processes with responsibilities for
management reporting and financial control of the project.
MarchFirst, Inc., St. Louis, MO September/1999 - December/2000
Sr. Manager
Management of Web development, e-strategy, business process re-engineering
and Y2K projects for Fortune 500 clients in the financial services,
manufacturing, consumer products and energy industries.
. A.G. Edwards & Sons, Inc. - Program Manager for the design, development
and implementation for an integrated Web-based Fixed Income and client
portfolio management system for use both at the corporate offices for
investment inventory control and field investment offices nationwide for
investment planning and securities purchasing and control with
responsibility for progress and financial control of the project.
Ernst & Young, LLC, St. Louis, MO July/1996 - September/1999
Sr. Manager
Portfolio Management of Web development, e-strategy, business process re-
engineering and Y2K projects for Fortune 500 clients in the financial
services, manufacturing, consumer products and energy industries.
. ConAgra - Program Manager for the design, development and implementation
of a program office for corporate-wide project control management and
financial control responsibilities - Portfolio Manager for the development
and management of the Y2K program Office - responsible for managing
eighteen (18) separate initiatives.
. AmerenUE - Program Manager for the redesign of the Information Service
Transition project which included the restructuring analysis, design and
transition of the IT Group for this utilities client.
. Enterprise Rent-A-Car - Program Manager for the redesign of the world-
wide reservations and rental systems which included the phased transition
of these systems and integration and conversion of the legacy systems.
. Ernst & Young ABS Division - Portfolio Manager for this sixteen (16)
projects Applied Technology Intranet Systems development to design,
develop and integrate multi web-based applications as to provide tools and
services for the worldwide audit group of E&Y. Responsible for financial
control, progress reporting and direction for all projects included in the
portfolio.
. CSX, Inc. - Program Manager for the Y2K effort with this transportation
industry client.
. Mercantile Bank - Portfolio Manager for the design, development and
implementation of a Program Office for corporate-wide project management
operations - Portfolio Manager for the development of a Y2K Program Office
responsible for over twenty-three (23) separate initiatives, and Project
Manager for the Y2K reengineering effort.
Sigma-Aldrich, Inc, St. Louis, MO November/1994 - July/1996
Director, Worldwide Business Systems
Responsible for managing a worldwide business systems portfolio of
projects, development of the business cases to support these projects
including cost/benefit and ROI determination for all proposed projects
before approval. Also responsible for the planning, design, development and
implementation of projects with a staff of 10 professionals worldwide.
Western Union, St. Louis, MO June/1991 - November/1994
Director, Financial Systems & Operations
Responsible for the management of worldwide financial business systems
operations and backend financial systems development and processing
operations and support. Responsible for directing 150+ staff worldwide
including outside contracting firms.
DIMAC Corporation, St. Louis, MO October/1989 - September/1990
Manager, Corporate Planning and Analysis
Developed and managed corporate budget and financial analysis functions;
designed and implemented corporate budget process and supporting systems
for Nation-wide Direct mail/Advertising firm.
ADVO Systems, Inc., Hartford, CT December/1983 - October/1989
Corporate Controller
Responsible for oversight of the financial and systems organizations for
largest Nation-wide Direct Mail Company
Manager, Information Services
Created a business liaison function within the Information Technology Group
providing functional and systems support to all business units within the
largest Nation-wide Direct mail company.
Merrill Lynch, Stamford, CT December/1981 - December/1983
Corporate Accounting Manager
Managed all aspects of the corporate accounting operations for one of the
largest investment firms worldwide.
Citibank NA, New York, NY May/1977 - December/1981
Financial Operations Manager
Managed the regional processing center for eastern regional bank operations
group.
Education
BBA, Accounting: Accounting; Minor: Law & Economics
Adelphi University - Garden City, New York, 1980