objective
To pursue a position with a dynamic, growth
oriented agency that will provide opportunity for a
progressive leadership allowing for personal
professional expansion.
Experience
*/**** - Present Greenberg Traurig, P.A.
Miami, FL
Technical Support - Helpdesk Technician/Floor
Support
Tech of the month (May 2008)
3/2007 - Present Paola A. Gomez-Perez, P.A.
Miami, FL
IT Technician
Networking, Computer Setup, Remote Assistance
4/2005 - 1/2008 LIME Financial Services Miami, FL
Sales Account Executive, Residential Lending
Top 30 in Company out of 200.
9/2003 -9/2007 First Financial Lending Center,
Inc Miami, FL
Lic. Mortgage Broker/Operations Manager
Managed 5 Loan Officers
Increased closing percentage ratio
11/2002-2004 Best Buy Co. Miami, FL
Sales Representative - Computer Sales
Education
2003- Present Miami Dade College Miami, FL
Networking Services Technology
1999-2003 Miami Sunset Senior High Miami, FL
Student Government
Computer Skills
Software: Windows XP, Windows Vista, Windows 7,
Windows Server 2008, Active Directory, Microsoft
Office (Word, Excel, Outlook/Webmail, PowerPoint),
Adobe Acrobat Professional, Scansoft PDF Converter
Pro, Internet Explorer, Interwoven Filesite,
FrontRange IPCC & ITSM (Ticketing System), Citrix,
Workshare Deltaview, Blackberry Enterprise Manager,
GoToAssist, EFax, VNC, Remote Desktop Connection.
Hardware: PC Setup, Home/Small Business Network
Setup, Hardware Installation,
Blackberry/iPhone/Smartphones, Printers, Routers,
Hubs.
Licenses\Certifications
Mortgage Broker License (License #: MB0862958)
CompTIA A+ Certified (Career ID: COMP001020123389)
MCITP: Enterprise Administrator (Working on
completing certification)
Languages
Proficient in English and Spanish.
Community Activities
Corporate Run
Hands On Miami
REFERENCES
References will be provided upon request.
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