Human Resources Sales

Claudia Marcela Rivera

*** ** ** *******. **********, FL 33324 Ph: 786-***-**** email:

*********************@*****.***

Dynamic business executive with a passion for Marketing and Promotion.

Strong oral and written communication skills. Self-starter able to work

independently or collaboratively, customer-oriented, enthusiastic and

proactive team player able to work throughout cross-functional groups.

Strong people and negotiation skills. Organized, flexible, detailed-

oriented and self-sufficient with a can-do attitude, Multi-tasking with

strong ability to handle difficult situations and meet fixed deadlines.

PROVEN SKILLS

MARKETING AND COMMUNICATIONS

HUMAN RESOURCES & PROJECT MANAGEMENT

. Developed marketing & sales plan to define strategies aimed at

improving brand recognition

. Defined incentive programs to motivate staff including financial

analysis to define ranges and bonuses

. Trained field marketing teams to promote massive products

. Designed recruitment and training programs based on business needs

from senior executives to base employees

. Competencies: Computer (MSOffice) Bilingual (Spanish/English),

excellent business writing skills

PROFESSIONAL EXPERIENCE

B&Z asset Management Corporation (Home Equity Mortgage) Miami, FL

2008 -Present

. Investor Relations

. Results-driven professional with expertise in managing real estate

transaction.

. Financial processes with steadfast attention to detail.

. Stack and prepare loan files per the specific stacking order sheet and

photocopy any necessary documentation for both the Investor

. Obtain insurance with the proper coverage and liability amount.

. Order / review title commitment for omissions and/or additional

endorsements.

. Obtain property tax information.

. Coordinate and schedule modification

Afina Systems / Citrix Systems Ft. Lauderdale, FL 2006-2008

. US Marketing Coordinator - Latin America

. Account Specialist for Mexico, LA, Caribbean and C.America

. Product Manager Caribbean - C. America, Miami

. Developed marketing & sales to identify potential accounts as well as

coordinated activities to close deals

. Identified customer needs to match products to satisfy customer needs

. Designed promotional material to promote brand recognition

. Managed budget allocation for Citrix, Trend Micro, Websense, etc

. Organized and coordinated supply purchases and delivery of goods

. Managed inventory for store product availability in order to reduce

back sales

. Created employee communication plans

. Communicated with customers to guarantee high level of service

Filipi Jewelers Sunrise, FL

2003-2006

. Marketing and Sales Manager

. Responsible for developing and executing Marketing plan

. Publications and Media

. Managing the sales staff of 5 employees

Bolivar Insurance Cali, Colombia

2000-2003

. Director of Human Resources

. Design recruitment and training programs for Bolivar

. Manage a staff of 10 employees

Temporal Help and Advisory Cali, Colombia

1998 - 2000

. Psychology Manager of Selection

Transempaques / Dogos LTDA Cali, Colombia

1996-1998

. Director of Human Resources

. Manage a staff of 15 employees

EDUCATION

Masters - Psychology, Majoring in Marketing 1996

Pontificia Universidad Javeriana, Colombia

Contact this candidate