Customer Service Management

Nicole L. Gearing

*** ******* **.

Piqua, OH ****6

419-***-****

**********@*******.***

Objective:

To obtain a position where I can use my previous experiences and

knowledge to

make a positive contribution

Work Experience:

Chiropractic Assistant March 2007

- Present

Kentris Chiropractic, Findlay, OH

Managed the office, answered phones, placed orders, daily deposits

Maintained patient accounts, billing, report writing, making referrals

Used bookkeeping software to maintain business accounts

Assisted the doctor (licensed general x-ray machine operator)

Program/Tutorial Specialist August 2004 -

February 2007

KinderCare Learning Center, Sylvania, OH

Managed the center in the absence of the center director

Oriented, trained, observed, and provided leadership to teachers

Assisted with answering phones, payroll, touring prospective parents

Provided small group phonics and math instruction for students

Assembler April 2001 -

June 2003

Packing Material Company, Anna, OH

Assembled a variety of packing material parts

Education:

Master of Education, Early Childhood Education, August 2004

The Ohio State University, Columbus, Ohio

Bachelor of Science, Education, June 2003

The Ohio State University, Columbus, Ohio

Graduated Cum Laude

Professional Skills:

Customer Service- daily communication with others in person and over the

phone

Management- provided management and assistance

Computer- Microsoft office, practice management and bookkeeping software

Quantitative- assisted with payroll, deposits, petty cash, statement

reconciliation

Contact this candidate