Customer Service High School

E rnesto Vallejo

**** *.*. **** ******

M iami, Florida 33155

786-***-****

************@*****.**

______________________________________________________________________________

OBJETIVE: Seeking a position where I can utilize and further develop my skills and qualifications

in the computer industry.

EMPLOYMENT HISTORY:

October 2008 – Alienware Corporation, CSI-Senior Shipping Clerk

Present Responsibilities include data entry, packaging, and shipping of computer

parts; and, equipment to customers.

December 2006 - Satellite Network, Installer

October 2008 Responsible for Customer Service, including installation of DirecTV service,

assisted with customer service training, and training of service representatives

and/or associates.

EDUCATION:

Associates of Arts Degree, Florida Career College, December 2009, GPA: 3.7

March 2008 – Computer Network Technician Degree

June 1998 – High School Diploma, IPU Mendive (Cuba)

SUMMARY OF QUALIFICATIONS/CERTIFICATES:

-Windows Operating Systems

-Microsoft Excel Spreadsheet

-Computer Assembly

-Computer Support & Maintenance

-Software Analysis & Diagnostics

-Cisco Networking Essentials

-Small Office Implementation & Connectivity.

-Remote and Wireless Networking

-Administering Windows XP Professional

-Administering Windows Server

-Implementing & Supporting Windows

-Administering Windows Network Infrastructure

-A+ Certification Preparation

-Managing Security in a Network Environment

-Fluent in Spanish and English

REFERENCES: Available upon request.

Contact this candidate