Service Engineer

Location:

Posted:

July 20, 2010

Gary J. Verga

Toms River, New Jersey 08753

732-***-**** ******@*******.***

PROFESSIONAL EXPERIENCE

Compushare, Barrington, NJ

Field Service Engineer

. Service and repair of computer hardware and peripherals

primarily in financial institutions.

. Devices include Hp, Lexmark, NCR and Craden printers.

. Serviced NCR check encoding machines. NCR large scale processing

sorters. Also check scanners among them Panini and Unisys.

. Troubleshot ATM's including Diebold, Fujitsu, NCR and Tranax.

. Responsible for providing clients with minimal downtime and a

high level of service and communication.

Hardware Supervisor

. Supervised a crew of five technicians while providing clients

with personal on site service.

. Formulated service contracts.

. Reviewed service and expense reports. Met with clients

concerning any disputes.

. Performed quarterly and annual reviews.

. Provided leads for new business.

. Implemented cost reducing strategies.

. Developed time saving repair techniques.

TRAINING

. Multiple model Hp Printer certifications.

. Completed manufactures training schools including NCR, Fujitsu

and Diebold.

. Attended managing and supervising seminars.

. A+ Certification

. Network + Certification

RELEVANT SKILLS

. Very high mechanical aptitude.

. Extensive troubleshooting experience.

. Strong analytical ability.

. Ability to effectively communicate at all levels of management.