Customer Service Years Experience

Bryan D. Horvey

**** **** **** ******

303-***-**** Westminster, Colorado, 80021 abl7ax@r.postjobfree.com

SUMMARY

Materials Handling Specialist with more than ten years experience within

pump and compressor products and the courier industry. Ability to resolve

customer issues and strong desire to satisfy the customer. Hard working

team player who is a fast learner and is detail oriented.

PROFESSIONAL EXPERIENCE

Sundyne Corporation, Arvada, Colorado 2007-Present

Materials Handling Specialist

. Load and offload trucks arriving at site using forklifts and other

support material handling equipment.

. Receive and put material away.

. Pull parts and issue to work orders.

. Cycle count inventory items.

. Train other team members in the areas of shipping and stockroom duties

and responsibilities.

. Introduced bar code implementation to control inventory accuracy.

Air One Transport, Arvada, Colorado 2000-2007

Courier

. Prepared freight for pickup and delivery.

. Demonstrated continuous effort to improve operations, decrease delivery

times, streamline work processes, and work cooperatively and jointly to

provide quality seamless customer service.

. Recorded information, such as items received and delivered and

recipients' responses to messages.

. Recognized as employee of the month five times for excellent job

performance and customer satisfaction.

. Planned and followed the most efficient routes for delivering goods.

Glover masonry, Arvada, Colorado 2003-2003

Commercial Estimator

. Read blueprints to calculate materials and labor for bids.

. Entered data into estimate software in order to obtain accurate pricing

for bids.

. Performed project management duties such as obtaining material

certifications for general contractors.

. Contacted suppliers for estimates on materials.

. Attended meetings with General contractor to establish work schedules and

deadlines.

United states Airforce, Oklahoma City, Oklahoma 1996-2000

Aerospace Technician

. Exceeded maintenance practices which resulted in a high number of flights

without mechanical incidents on multiple Boeing aircraft.

. Assigned to wing commanders aircraft at both duty stations.

. Determined causes of equipment malfunctions.

BRYAN D. HORVEY Page Two

. Changed brakes and tires on numerous aircraft as part of general

maintenance practices.

. Performed inspections on aircraft and documented discrepancies found

during inspection.

EDUCATION

BS, Business Management, Colorado State University, Fort Collins,

Colorado, Not Completed

PROFESSIONAL DEVELOPMENT

ACE Associate

Franklin Covey Training

TECHNICAL SKILLS

Bosa Nova CAMS Estimate Pro

Forklift Certification JD Edwards Microsoft Office

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