Phone: 404-***-**** Email: *********@*****.***
Decatur, GA
Jocktavius Byron
Objective I am applying for a position as a Help Desk/Desktop
Support. I would be a great candidate for this
position being that I have previous experience in this
area.
Certificatio (Microsoft Certified Professional)Windows XP,
ns (Microsoft Certified Professional)Windows Server
2003,Computer Technician A+, Network+, Linux+
Experience
September 2009-Present Omni-Tech Institute
Decatur, GA
Desktop Support
Installing Linux (Red Hat, Ubuntu), Microsoft Windows
XP Professional,Vista,7 operating systems and
associated Service Packs
Installing Microsoft Windows Server 2003, configuring
Active Directory Services
Installing Virtual desktop, Microsoft Office 2003 and
2007, and Anti-Virus etc.
Trouble shooting and replacing various computer
components (power supply, hard drive, memory etc.)
Troubleshoots networking issues as they occur
Created user accounts and setup the correct
permissions for those accounts
Created user and resetting passwords in a Linux
environment
Installed patch panels and switches
Dec. 2008- Jan. 2009 ProLogistix/ United
States Postal Service Atlanta, GA
Pallet jack operator - Temporary
Loaded/ Unloaded trucks
Mail processing
May 2008- September 2008 Werner
Lithia Springs, GA
Truck driver
Delivered truck loads to different warehouses
February 2007- February 2008 Kellogg's
Atlanta, GA
Forklift Operator
Load/ Unload trucks
Selected for seven months for high performance
[pic][pic]
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October 2006- January 2007 Rowland Pecans
Cordele, GA
Forklift Operator - Temporary
Load/ Unload trucks
Managed the pit area
Education Omni-Tech Institute
Atlanta, GA
Information Technology
Jocktavius A. Byron
3680 Summit Trace
Decatur, GA 30034
*********@*****.***
REFERENCES
Clinson Valley
IT Project Manager
Omnitech Institute
Domnic Wakely
Director of IT
Omnitech Institute
Ed Hagan
Instructor
Omnitech Institute