Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Chicago, IL, 60652
Posted:
July 28, 2010

Contact this candidate

Resume:

**** *. ********, 773-***-****

Chicago Il. abl75h@r.postjobfree.com

1

Kenneth Whitten

objective

Apply acquired technical knowledge to the

enhancement of wireless communication and

services.

Experience

1994 – 2006 AT&T

Schaumburg, Il

Wireless Technical Support Engineer

Performance Drivetest for cellsite

optimization, data postprossessing using X

tel and Comarco equipment.

Generate cell site propagation models

using Wizard.

Familiarity with EDGE, Broadband

CDMA (UMTS), TDMA, CDMA and Amps

technologies 800Mhz, 1900 Mhz .

Utilize HLR/VLR and MSC to analyze

network and subscriber issues

Monitor and use network statistics

(KPI’S) to identify and resolve problems

Test manufacturer phones and data

devices for performance and compatability.

RF engineering liason to sales,

marketing, corporate and customer service.

Create Mapinfo network maps and plots

for non engineerig departments

Project manage network updates(site

additions, TMA’s, antenna changeouts…) in

strategic sales areas.

Generate technical reports and nework

updates to non engineering departments.

In building DAS system design and

project management.

1992 – 1994 NEC Itasca, Il

Cellular Regional Support Technician

Troubleshoot and repair cellular phone

equipment and accessories

Provide Parts, service and repair support for

cellular agents and dealers in the midwest and

eastern portions of the country

Inventory parts and equipment in facility

Provide technical training to dealers in

support regions

1988 – 1992 Dynascan Corporation

Chicago, Il

Engineering lab Technician

Create bill of materials, parts pricing and

procurement

Prototype, test, modify customized RF

transmitters and receivers for special controller

applications

Design test fixtures, perform environmental

testing.

1982 – 1986 Motorola Incorporated

Schaumburg, Il

RF Technical Designer

Project Leader Schedule and monitor

production, test and shipment on special

government RF communications products.

Align, modify, test and repair two way uhf/

vhf range communication equipment.

Participate in monthly status meetings with

3

various government agencies.

Education 1980 – 1982 Devry Institute of Technology

Chicago,Il

Interests Sports, Real Estate, Music

4



Contact this candidate