Project Manager Quality Assurance

APRIL O'FARRELL, PMP

**** ******** **. **** * 512-***-****

AUSTIN, TX, 78757 *****.********@*****.***

SUMMARY

Project manager with four years of experience ensuring quality results

within designated timeframes. Global MBA student with world language

abilities and international business experience. Quickly becomes the go-to

person in all endeavors and thrives on overcoming challenges.

Basic html knowledge Microsoft Office and Project

Highly proficient on both Mac and PC InCopy, Adobe Acrobat

.

PROFESSIONAL EXPERIENCE

PUBLISHING AND ADVERTISING (FREELANCE), Austin, Texas 2009-present

Team Lead, Spanish Editor, Bilingual Proofreader, Word Processor

. Manage virtual teams spanning multiple continents as well as on-site

teams

. Manage resource schedules to ensure that daunting deadlines are met

. Ensure project deliverables adhere to quality standards by reviewing

others' work

. Learn client specifications, procedures, processes and software quickly

ENGAUGE, Austin, Texas 2008-2009

Project Manager

. Managed all web-based projects for all clients in a fast-paced,

constantly changing environment

. Managed stakeholder expectations and communications

. Maintained an eye for deadlines and ensured that all departments provided

timely turnaround, both internally and to the client

. Trained others on new and developing processes in order to maximize

efficiency and cohesiveness

. Advocated and drove the implementation of a computerized project

management system, thereby saving costs on paper and ink and increasing

productivity by as much as 75% in some departments

. Proactively sought feedback from other departments on how to improve

processes and then implemented those changes

AUSTIN COMMUNITY COLLEGE, Austin, Texas 2008-present

Adjunct Spanish Professor, 2008-present

Teach college students to read, speak, write and understand Spanish.

. Creatively plan lessons to engage different types of learners and grade

and return all student assignments promptly

. Maintain the integrity of testing materials by keeping them secure at all

times

. Attend professional development opportunities to enhance teaching

capabilities

. Maintain an excellent rapport with students, while at the same time

maintaining control of the classroom

3M, Austin, Texas 2008-2008

Customer Account Analyst, International Business Development

. Managed over 30 international accounts for customers exporting oil and

gas components, interconnects and static control components all over the

world

. Corrected error in pricing chart that was charging 1/10 of the correct

price

. Ensured smooth transition from purchase order to receipt of shipment

. Mastered several new software systems quickly

. Maintained an eye for timelines and ensure that other departments and

suppliers provide timely turnaround to the customer

. Effectively communicated in writing and over the phone with customers all

over the world

. Proactively sought out training for improved product knowledge

. Represented my department in fundraiser for United Way, receiving the

Judge's Choice Award

GSD&M'S IDEA CITY, Austin, Texas 2006-2008

Bilingual Proofreader

. Proofread radio, television, online and print advertisements for

spelling, grammar and client specifications in English and Spanish

. Maintained an eye for stringent deadlines (every 15 minutes, all day

long)

. Prioritized many different projects in order to meet multiple deadlines

. Quality assurance and inspection of all Spanish translation work provided

by outside vendors in order to more closely match the meaning in English

or a client's particular style and verbiage

PEARSON, Austin, Texas 2006-2006

Item Coordinator

. Upheld the security and integrity of test items

. Maintained extensive records in Excel with complicated formulas to

maximize efficiency and minimize the possibility of human error

. Aided in the development and tracking of Spanish TAKS test items

Spanish editor, 2005-2006

. Edited Spanish TAKS tests to ensure factuality, grammar, spelling and

correct formatting

. Performed quality control of test items to ensure the answer guide was

correct

. Upheld the security and integrity of test items

MOORE TRANSLATIONS, Austin, Texas 2005-present

Owner/Translator

. Provide quality English-Spanish and Spanish-English translations

. Specialize (but not limited to) translations in the field of mechanical

engineering

. Responsible for all billing and maintaining customer satisfaction

. Singlehandedly procure and maintain all clients

EDUCATION/TRAINING

Global MBA, (in progress) The University of Texas at Dallas, 2010-2012

Project Management Certification Course, St. Edward's University

Professional Education Center, 2010

MA, Spanish, The University of North Texas, 2004

BA, Spanish, The University of North Texas, 2002

ADDITIONAL RELEVANT INFORMATION

Member of PMI (Project Management Institute)

Contact this candidate