Customer Service Account Executive

RODMAN L. CHAMPLIN IV

*** ****** ****** . *******, ** 02859

401-***-**** . *******@*****.***

PROFESSIONAL

PURPOSE:

My goal is to secure an Account Executive position within a well

established organization that will employ a self-starter and

excellent communicator with the ability to forge strong

relationships with customers as well as co-workers. Achieved

through excellent interpersonal skills, rapport building, a

professional attitude, and negotiation ability to see any task

through independently or as a team member.

PROFESSIONAL

EXPERIENCE:

January 2009 FGX International

- October Smithfield, RI

2009 Retail Account Coordinator

Work directly with merchants, sales teams and other internal

resources to coordinate timing and executions for all projects,

promotional events, and inventory replenishment activities.

Handle all account questions and issues; utilize and coordinate

resources to resolve operational problems.

Responsible for accuracy and completeness of customer files in

FGX systems.

Communicate with customer account personnel and FGX internal

departments to ensure program specifics are accurately executed.

January 2006 Bank of America/Countrywide Bank - FSLD

- September Dartmouth, MA

2008 Account Executive

Honored with the "Presidents Council: Master Sales Summit Award"

in both 2006 and 2007, which is a group of the top producing

Account Executives nationwide.

Develop and sell customized loan options to customers obtained by

canvassing a nationwide territory through company lead sources,

cold calling, and self-sourced referrals.

Responsible for managing all phases of the loan process from

initial contact for loan application and negotiating financial

figures, through to the funding of over $19 Million in 2007.

Obtain and maintain professional and loyal business relationships

with credit companies, local banks, past customers, and realtors

to generate more business through self-sourced referrals.

Manage approximately 6 - 10 new accounts per month averaging $1.6

million in funded sales every month.

Responsible for developing further product knowledge by attending

weekly technology and product update training tutorials.

Act as a trusted financial advisor to all clients.

EDUCATION:

2000 - 2005 University of Rhode Island

Kingston, RI

B.A., Communications/Business Management

Extensive studies in Management, Accounting, Economics,

Intercultural Communication, and Interpersonal Communication

NOTABLE

SKILLS:

Excellent Computer Skills - MS Windows, MS Word, MS Excel, MS

Outlook, MOVEX, and SILVON

Outstanding communication and customer service skills

Posses strong organizational and time management skills

Highly motivated and innovative, with the ability to think

outside of the "box"

Experience working in a competitive and fast paced office

environment

References Furnished Upon Request

Contact this candidate