Quality Assurance Manager
Resume:
LUCILLE A. IANUALE
Hazlet, NJ 07730 **********@***.***
OBJECTIVE:
Acquire a position where existing technical skills can be utilized, while
expanding knowledge in the area of web-based
information/documentation/system technology and the associated applications
used to support this technology.
EXPERIENCE: 04/1997 - 12/2008 - BRISTOL-MYERS SQUIBB, New
Brunswick, NJ
5/20/2004 - 12/22/2008 Sr. Project Coordinator - Global Compliance
Assurance
. Project support for Global Compliance Assurance (GCA)
auditors and members of the Policies and Compliance Support
(PCS) groups.
. Content Management of WW Quality & Compliance policies and
directives utilizing documentum-based EPIC Star repository.
. Performed AVID (Accessible Vendor Information Database)
activities as Security Administrator for BMS global vendor
audit report information.
. Led coordination of WWQ&C training efforts creating on-
line content assessments in Plateau using Plateau Question
Editor for training on headquarter Policies and Directives.
. Coordinated efforts to redesign and support the WWQ&C
website.
. Provided support to management in providing a variety of
excel, Visio and presentation charts as needed
2/3/2003 - 5/20/2004 Executive Assistant North America Quality Assurance
(NAQA)
. Prepare proposal for consolidation of pre-existing web
sites.
. Worked with Pharmaceutical Research Institute (PRI KIR)
personnel to implement usage of the BMS Policies and
Procedures Repository for Worldwide Medicines Group (WWMG).
. Performed Content Manager activities for all Technical
Operations Worldwide Quality & Compliance policies,
directives and SOPs.
. Identified and Trained new WWQC Plateau Administrators and
Content Managers for support of online training modules.
1/1/2002 - 2/3/2003 North America Quality Assurance - Sr. Administrative
Associate
. Assigned to NAQA as a result of Q&C reorganization and
dissolution of Product and Systems Validation Department.
. Maintained responsibility for five departmental websites.
. Support the newly formed Policy and Operational Support
Group.
. Co-author procedure used for internal workflow processing.
. Create process for document number assignment and tracking.
4/99 - 12/2001 Product and Systems Validation - Sr. Administrative
Associate
. Supported the processing and tracking of Change Controls,
Protocols and Reports.
. Design and utilize Microsoft Access database for tracking
activities.
. Develop the PSV website for electronic publishing of the
Validation Guidelines.
4/97 - 4/99 PSV Product & Process Validation - Administrative Associate
. Hired as BMS employee reporting to the Associate Director
of Sterile Product & Process Validation.
EDUCATION: Elisabeth Seton College - Credits Only
Walton H.S., Bronx NY
SOFTWARE/APPS: Proficient in use of Adobe Acrobat, Dreamweaver MX, All
Standard BMS Apps, MS Access, Photoshop, Various Scanning
methods for importing/exporting documents and graphics into
different applications, Visio, Plateau, Macromedia Breeze,
and Content Manager on Documentum based application (EPIC
Star)
RECENT TRAINING: Question Mark Perception (Administrator and User
3/2007)
Project Management Framework (PMF) Training (5/2007)
SALARY RANGE: $50-$60K
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