Customer Service Sales

Tara Miller ***********@*****.***

** ****** ****** 732-***-**** (home)

Middlesex, NJ 08846 908-***-**** (cell)

Objective :

Seeking a challenging position within an organization that will allow my

experience and acquired skills to positively impact company performance and

profitability.

Experience :

May 2010 - Present

CorePharma, LLC, Middlesex, NJ

Accounts Payable

. Match invoices and packing slips with purchase orders

. File/organize/keep track of purchase orders

. Receive and sort payroll, keep running excel spreadsheet

. File/organize Accounts Receivable, Accounts Payable, Bank

Reconciliations, and Deposits

. Receive Medical Rebates, keep running excel spreadsheet

. Keep Medicaid up to date in a timely manner

. Use excel for small projects

. Work on check run each week (pull invoices, mail checks)

. File AP paid checks and keep filing cabinet up to date

. Work closely with Accounts Coordinator for small projects, keeping

track of invoices, purchase orders, checks, and other office related

tasks

. Help with DDN charges, Temp Help, Inventory, Rejected Material, CIP

June 2006 - April 2010

MetLife Insurance, Clark, NJ

New Business Coordinator / Sales Support Associate

. Log-in and review RFP for completeness

. Analyze data and offer comparable plan design

. Meet specific deadlines for quotes and check for quality/accuracy

. Run manual rate calculations for groups ranging from 10-99 lives and

generate pricing according to appropriate underwriting guidelines

. Provide support to customers regarding new implantation process

. Perform Expectation calls, gather case essentials, upload and submit

sold cases to Service center

. Acts as resource or subject matter expert on pricing, products, plan

design, etc.

. Provide sales with alternate plan quotes on inforce cases, plan

amendments, and revisions

. Responds to caller inquiries regarding company products, plan designs,

rates, procedures, underwriting rules and marketing products

. Prepare benefit summaries for new cases, and facilitate the completion

of benefit summaries for inforce cases

. Provide sales support as needed for enrollment meetings and benefit

fairs

. Assist with special projects, perform general office duties.

April 2005 - February 2006

George Schofield & Co., Bridgewater, New Jersey

Accounts Payable

. Receive tickets /invoices from outside vendors

. Voucher invoices using general ledger codes

. Iinput invoices into in-house data base system and release invoices in

system to be paid

. Run various daily reports (check register's, purchase journal) as well

as month end

. Prepare month end reports for CFO for bank reconciliation

. Supervise a staff of 1 by overseeing daily workload

. Perform all administrative functions along with providing excellent

customer service.

December1997 to May 2004

Chubb & Son Insurance, Branchburg, New Jersey

Premium Accounting Specialist (Collections/ Accounts Receivable)

. Identify, research, resolve problems, and collect premium on a timely

basis

. Maintain, generate, and analyze various reports

. Provide excellent customer service to internal and external customers

to maintain great value and success

. Interface with all levels of Management, internal and external

. Collaboration to work independently as well as a team;

. Apply cash on a monthly basis to correct policy premiums

. Excellent organizational and negotiation skills

. Serve as a resource for other members of primary staff

. Schedule and assign work to other staff member

. Perform special projects as assigned and Assist with all

administrative duties

Part-Time/ Temporary positions:

Everest Reinsurance ( 2/06 to 5/06) / AIG ( May 04 to January 05)

. Cash & Suspense reconciliation - identify, research and resolution

of issues

. Zero-balance accounting on the ledger and /or administrative systems

. Remittance processing ( lock box and wire deposits)

. Manual journal entry processing - including identification of

preparation discrepancies and working with preparer to train them on

proper accounting as needed

The Gap (9/93 to 6/98) - part/time

. Displays a "Customer Focused" mindset at all times

. Contributes to a positive work environment by consistently treating

all Gap Brand customers and employees with respect

. Provide courteous, helpful customers service throughout the store,

including the Sales Floor, Fitting Room, and CashWrap

. Treats all customers with respect consistently and contributes to a

positive work environment

. Lead cashier

Education :

1989 - 1993 Upsala College

East Orange, New Jersey

B.S. Human Resources.

P/C Skills:

Microsoft Word, Microsoft Excel, Lotus Notes, Power Point, FOCUS, Outlook

Express, WINS, SAP

References available upon request

Contact this candidate