Noel Rodriguez
Reading, PA 19606
Objective: To utilize my interpersonal and troubleshooting skills in a
team environment.
Experience: 11 years Desktop Support. Windows: 11 Years; MAC: about 1 year
03/2008 - Present Core Technology Solutions,
2 Sylvan Way, Suite 203 Parsippany, NJ 07054
Field Support Technician
. Provide support for UBS Financial, David's Bridal, Office Max, Foot
Locker, Rite Aid Pharmacy/ CitiFinancial/ Kodak/Fuji retail imaging
services group for emergency repairs ghosting, images and troubleshoot
networking patches, troubleshoot network Hub's, cabling, data lines,
etc.
. Other activities include Point of Sale NCR and PowerEdge 2950 Server
systems in the ToysRus Web-enabled transaction terminals, electronic
signature capture devices, handhelds and POS peripherals and racs. Bar
code scanning technologies, Portable data terminals, Portable digital
assistants, Pen based computing. Moves, Adds, and Changes as well as
any break/fix.
04/09-Present Lawrence Merchandising Services
3500 Holly Lane North, Suite 10 Plymouth, MN 55447
Vendor
. Representing the best interests of the clients on the retail floor -
providing a comprehensive retail merchandising solution.
. Assisted in updating of product movement into the front of the sales
floor and straitening the shelves.
12/08 to 05/2010 Advance Technology Partners,
19 Old Ivy Sq NE Atlanta, GA 30342-4237
ITA Consultant
. Assisted in a data migration merger from SunCom to T-Mobil USA adding
top executives into the T-Mobil domain in the eastern region including
Puerto Rico.
. Dell, HP notebooks and HDD upgrades in T-Mobile call centers, and
supporting other technology initiatives as they may arise in a
national basis.
Volunteer experience
2008-2010 Berks Community Action Program, Inc. Reading,
Pennsylvania
Head Start/ Pre K Policy Male Involvement
. Coordinate and implement new ideas to support with agencies parents.
. Monthly meetings with committee members for informational support and
upcoming special events.
2009. Berks County Election Services
Interpreter
. Assisted as an interpreter for the primary and local elections
Communicate effectively with individuals both in person and on the
telephone.
. Work cooperatively with staff members and clients from diverse
cultural, socio-economic, educational
Backgrounds.
. Use the team approach to resolving problems or conflicts.
. Demonstrate professional and effective written and verbal
communication skills in English and second Language; receive
information and feedback in an understanding manner; use good
judgment.
. Attend appropriate staff meetings and training sessions as assigned.
Education:
1992-1996 Chelsea Mass, Senior High School
1996-1997 Mass Highway
Apprenticeship Preparedness Program Certificates
Introduction into the Construction trades