Manager Quality

Heather Lee Horwath

* ****** ****, ************, **, 07840 908-***-**** ( *********@*****.***

Professional Highly-ambitious and motivated individual who combines creativity

Profile: with practicality when developing business solutions. Possesses an

engaging personality that allows for effective, professional

written and verbal communication to co-workers and clients alike.

Above average organizational and software skills facilitate

efficient and timely results.

Professional Accomplishments:

Strengthened employee communications by implementing an internal

company newsletter, which I design, write, edit and electronically

distribute.

Executed the standardization and simplification of all companywide

documentation and training procedures and matrices.

Maintain and continually improve company ISO 9001 Quality

Management System.

Education: Ramapo College of New Jersey

B.A. Communications - Focus in Public Relations, May 2008

Marketing and Design

County College of Morris May 2006

A.S. Business Administration

T V S D Academy Sept. 2008

ISO 9001:2000 Lead Auditor Certification

Career HITACHI Power Systems America, Ltd.

Experience: Lead Internal Quality Auditor Since June

( Maintain HPSA's ISO 9001 Certification 2008

( Audit Internal Operations & External Suppliers

( Manage QA/QC Operation's Documentation through

ProjectWise

Internal Newsletter Coordinator/Designer Since Jan 2008

( Proposed and Implemented the Internal Newsletter

Project

( Organize Committee meetings and delegate

responsibilities.

( Lead in writing, designing, photographing, editing

copy and images, reviewing

and distribution of electronic newsletter Oct. 07- June

2008

QA/QC Compliance Administrator

( Maintain HPSA's ISO 9001 Certification

( Audit Internal Operations & External Suppliers

( Manage QA/QC Operation's Documentation through

ProjectWise

Jan. 06- Sept.

Redwoods Grill & Bar 07

On-Site Event Manager

( Coordinated event personnel (up to 4 people) on

set up, decorating,

Event execution and event break down

( Maintain client satisfaction and improve

client-business relations May 02 - Jan.

( Calculated event invoices and collect event 06

payment

Outside Caterer

( Worked with a team to execute events ranging from

10-300 people

( Upheld a professional demeanor to deliver quality

service

( Aided in maintaining client satisfaction

Skill Sets: ProjectWise - Data Management System

Highly Skilled in Adobe CS3 Design Suite [Photoshop, Illustrator,

InDesign, Dreamweaver, Acrobat] &

Microsoft Office Professional Software [Excel, Word, Publisher,

Outlook, Access, PowerPoint]

Contact this candidate