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Manager Project

Location:
Mooresville, NC, 28117
Posted:
July 28, 2010

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Resume:

Saritha Karre

Email Id: abl710@r.postjobfree.com

302-***-****

Summary

A Software Engineer over 6 years of experience in Information

Technology with Software Quality Assurance Profession.

. Involved in QA Life Cycle that includes Requirement Analysis, Test

Planning, Design, Development, Execution and Reporting of the entire

QA Process and Documentation of Test Plans, Test Cases, Test

Procedures, Test Scripts and Test Results for various Client Server

and Web Based applications

. Well versed with Project Life Cycle (SDLC & STLC)

. Involved in creation and implementation of Test Plan and Test Strategy

Document outlining the scope, objectives, timeline and focus of

software testing effort.

. Extensive experience with a complete QA cycle from Requirement

Analysis till Production deployment support

. Extensive experience in Smoke, Functional, Integration, System, UAT,

Regression, GUI and Database Testing

. Experience working in an Onshore/Offshore environment.

. Experience in design and execution of test cases in UNIX and Windows

platforms

. Good Exposure in Unix Commands

. Hands on experience in performing automation testing using Winrunner

and QTP

. Extensive hands on experience in defect tracking tools like Rational

Tools like ClearQuest, Rational Test Manager, ReqPro, Silk Central

Test Manager, Quality Center, TestDirector

. Excellent in performing Database Testing by executing SQL and PL/SQL

queries

. Extensive experience in writing SQL statements, Complex joins, Sub-

queries, Functions and Triggers

. Well versed with MS Office, Word, Excel, Visio and PowerPoint.

. Experience in using version control tools like Visual Source Safe and

ClearCase

. Hands on experience in various testing methodologies such as Agile

(Scrum), Vmodel and Water Fall Model

. Extensive experience in processing HL7 messages using Dahlia, JCAPS

and Ensemble Interfaces

. Proficient in preparation and evaluation of documents for accuracy and

completeness

. Proven experience satisfying the needs of internal and external

clients

. Excellent time-management skills and ability to handle multiple tasks

simultaneously

. Excellent analytical and logical skills and capable of learning new

tools and technologies

. Versatile team player with good communication and interpersonal skill.

. Experience in CMM-I level methodologies & best practices

Technical skills

Languages : C, C++, Visual Basic, Java, ASP, VB.Net, ASP.Net, HTML,

DHTML, XML,

SQL, PL/SQL

Testing Tools : WinRunner, TestPartner

Defect Trackers : ClearQuest, Rational Test Manager, ReqPro, Silk

Central Manager, Test Director,

Quality Center, Starbase,

Quickbase, Teamtrack

Development Tools : Visual Studio .NET, Visual Studio 6.0 and

Java JDK

Operating System : Windows95/98/2000/NT, Sun Solaris, HP-UNIX and MS-

DOS

RDBMS : Oracle, SQL Server, MS Access, IBM DB2

Education: Master in Computer Applications (MCA), India

Certification: Certified in ISTQB (International Software Testing

Qualification Board)

Experience:

Assurant Solutions Inc, Miami, FL

Feb'10-Till Current

QA Analyst

Project Description: The Claims Vision (MAX) project was initiated to

create a claims/activations process that would revolutionize the way

Assurant Solutions is currently look at & pay claims, thereby

differentiating Assurant Solutions in the debt protection marketplace. To

realize the vision, it was determined that a new system would be built for

handling claims/activations from Origination through to Settlement

The aim of this project is to develop the claims processing system for

Assurant clients. There are two separate Claims Portal interfaces will be

developed. Based on Security Roles and Access Levels, the "Internal Portal"

will be accessed from inside the Assurant firewall by Assurant CSR's and

Examiners as well as Assurant's Clients users. "External Portal" will be

available to Account Holders on the Internet. Both Portals will utilize a

common back-end "Claims Engine" for all data I/O and processing of claims.

The "Claims Engine" will be developed as a Web Service that will also be

used by the IVR and other applications (e.g. CDSWEB) to ensure consistency

between it and the Claims Portals. Claims portal is the interface used by

the Internal, External Clients and External Customers

The major functional areas include internal portal, external portal, rules

engine, ALVS, security, billing, accounting, reporting, mainframe batch,

conversion, support tables, data modeling, IVR, survey, communication etc

Responsibilities:

. Involved in analyzing system specifications, design, development and

execution of test cases for manual testing.

. Worked on multiple functional modules simultaneously (New Customer

Add, Self Registration, Setup & Entitlement, Loss Verification,

Duration, Client Loop, Payment Calculation etc)

. Performed Business Functional, System, GUI, Smoke, Defect Retest and

Full Regression testing.

. Extensive experience in creation of test cases using Rational Test

Manager

. Developed data conditioning criteria for manual testing.

. Extensive experience in test case execution for different sprint

releases using Rational Test Manager and validated the actual results

against the expected results.

. Hands on experience in Agile testing, assisted co-testers in testing

different functionalities across various sprints.

. Experience in generating traceability matrix using ClearQuest,

Rational Test Manager and ReqPro.

. Navigating the UNIX system when executing the commands

. Involved in troubleshooting the issues in UNIX box when testing the

Application

. Presented daily and weekly updates to QA Manager/QA Lead on testing

progress and notify issues if any.

. Developed reusable assets and shared functional expertise with other

testing staff.

. Identified gaps and updated existing test cases according to

application functionality on an ongoing basis.

. Extensive experience in Back-End testing using Oracle SQL to ensure

data consistency on front-end by writing and executing SQL queries and

validation of results.

. Tracking and Reporting defects using ClearQuest

. Actively interacted with co-testers, Developers, Business Analysts,

Project Managers during the course of testing

. Generated weekly test execution reports using Rational Test Manager

. Evaluate and Report overall testing progress to QA Lead on an ongoing

basis.

. Coordinated and assisted offshore team on day to day testing

activities

. Participated in Daily/Weekly Status Meeting with testing staff headed

by QA Manager/ QA Lead

. Point of contact for building and maintaining CV QA Query Library (SQL

Queries)

. Point of contact for Publishing module (800 test cases)

. Prepared Test Plan & Test Estimations on Publishing module

. Excellent domain knowledge in Debt Insurance

Environment: Visual Studio 2008, .Net Framework 3.5, C#.Net, ASP.Net,

Oracle 10g, Team Foundation Server (TFS), AJAX, JavaScript, CSS, Web

Service, Agile Methodologies, Fa ade Pattern, Microsoft Enterprise Library,

IBM DB2, Oracle SQL Server, UNIX, Web Services. Rational ReqPro, Test

Manager & Clear Quest

MEDPLUS (QUEST Diagnostics Inc), Cincinnati, OH

Mar'09-Jan'10

QA Consultant

Project Description: MedPlus is a healthcare information technology

subsidiary of Quest Diagnostics Incorporated, is a leading software

developer and integrator of clinical connectivity and healthcare

information exchange solutions that foster better patient care and improve

business performance for healthcare institutions, physicians and patients.

MedPlus acquired FirstGateways, a health information exchange system

comprised of innovative technologies that enable healthcare providers to

access and manage a range of patient data at the point of care.

MedPlus is providing HIE infrastructure for British Columbia (BC, Canada),

New York Clinical Information Exchange (NYCLIX, Inc), Long Beach Network

for Health (LBNH) in Southern California, and New Mexico Health Information

Collaborative (NMHIC), Health Information Exchange of New York (HIXNY),

Methodist Hospital of Southern California (MHSC) & University Hospitals

Health System (UHHS) Cleveland, OH

Responsibilities:

. Involved in analyzing system specifications, design, development and

execution of test cases for manual testing.

. Worked on multiple clinical portals simultaneously (LBNH, NYCLIX,

NMHIC, HIXNY, METHODIST, UHHS & DC)

. Performed Business Functional, System, GUI, Smoke, Sanity, Mini-

Regression and Full Regression testing.

. Extensive experience in creation of test cases using Silk Central Test

Manager

. Developed data conditioning criteria for manual testing.

. Extensive experience in test case execution for different releases

using Silk Manual Test Client by uploading test execution set from

Silk Test Manager and validated the actual results against the

expected results.

. Extensive experience processing HL7 messages for exchange of

information between applications like Demographics, inpatient and

emergency episode details, outpatient scheduling, Medications,

Pathology/radiology orders and results, prescribing/dispensing and

more.

. Developed HL7 messages with own set of input data to upload onto the

application through Dahlia, JCAPS and Ensemble Interfaces and

validated uploaded data on UI, Database and CDS.

. Hands on experience in Agile scrum testing, assisted Sr. QA Analyst's

in testing different functionalities across various sprints.

. Presented daily and weekly updates to QA Manager/Sr.QA Analyst on

testing progress and notify issues if any.

. Developed reusable assets and shared functional expertise with other

testing staff.

. Identified gaps and updated existing test cases according to

application functionality on an ongoing basis.

. Extensive experience in Back-End testing using SQL Server and Toad to

ensure data consistency on front-end by writing and executing SQL

queries.

. Tracking and Reporting defects using Silk Central.

. Actively interacted with co-testers, Developers, Business Analysts,

Project Managers during the course of testing

Environment: Java, J2EE, Apache, JBoss, Symphonia, 7Edit(HL7 Message

Editor), Dahlia, JCAPS & Ensemble Interfaces, SQLServer 2005, Toad for SQL

Server 4.1, Silk Central Test Manager 2008, Silk Manual Test Client 2008

21st Century Insurance, Wilmington, DE

Aug'07-Feb'09

QA Analyst

Project Description: Personal Lines Claims System (PLCS)

Personal Lines Claims System (PLCS) is to provide an online and efficient

claim system. The main objective is to shorten claim adjudication process,

render quality Customer Service and help in more accurate claim

settlements. It will provide the adjuster with necessary tool to obtain

consistent information and help in getting all relevant data pertaining to

a claim quickly and efficiently. The availability of a workflow process

aids the user towards relevant business process. It will ease the file

documentation, review process and audit process.

PLCS has Loss Intake, Investigation, Claim Services, Financials, Dairy and

Notes, Salvage and Subrogation, Litigation, Letters and Correspondence,

Security and reports as its modules.

Responsibilities:

. Involved in analyzing system specifications, design, development and

execution of test plans and test cases for Manual and Automated

testing

. Involved in creation and implementation of Test Plan and Test Strategy

Document outlining the scope, objectives, timeline and focus of

software testing effort for functional, regression, user acceptance

and stress testing.

. Reviewed Business/System Requirements document with the Business and

Development teams to understand the architecture and functionality of

the application.

. Facilitated User Acceptance Testing in coordination with Business

Analysts and End Users.

. Developed Test Cases for Integration, System and User Acceptance

Testing as per standard Test Script Template

. Created & executed Test Scripts & GUI Maps in Quick Test Pro during

Regression Testing

. Enhancing of scripts in expert view in QTP

. Validated the Test scripts for positive and Negative conditions

. Uploaded the individual scripts in to concerned Library files

. Involved in cross validation of the scripts

. Extensive experience using Quality Center as the defect-tracking tool

to report application defects and enhancement requests.

. Prepared Test data for interpreting the Positive/Negative/Regression

results

. Proficient in writing SQL queries to access data from the database

tables and validation of results.

. Coordinated and assisted offshore team on day to day testing

activities

. Participated in Daily/Weekly Issue Meeting with testing staff headed

by QA Lead

. Evaluate and Report overall testing progress to QA Lead on an ongoing

basis.

. Interacted with cross-functional teams and efficiently handled

multiple tasks at various stages of testing life cycle.

. Developed and enhanced reusable assets and shared functional expertise

with testing staff

. Involved in detailed discussions with developers, Business analysts to

resolve issues pertaining to test environment, defects, availability

of application etc

. Actively interacted with testers, Business Analysts, Developers,

Project Managers and End Users during the course of testing.

. Involved in preparing documentation on QA Status Report, QA Summary

Report and Issues Report.

. Involved in conducting 'Issue log meetings' and status review meetings

and provided quality assurance feedback throughout the project life

cycle

. Executed regression automation scripts using QTP on quarterly/adhoc

basis against all PLCS releases.

. Performed Sanity Testing after Production Deployment in Production

environment

. Performed Root Cause Analysis of Post Production defects for various

versions/releases of the application and updated Defect Management

Metrics to QA Lead.

. Assisted QA Lead in developing Release Notes and User Manual for the

end users

. Assisted in Post Production support such as End User support, trouble-

shooting problems and training end users on different PLCS

functionalities/interfaces etc

Environment: Java 1.4.x, JSP, ASP, JavaScript, XML, Oracle 9.x, QTP 8.2,

Quality Center 9.x, Visual Basic 6.x, WebSphere 4.x/5.x, SunOne WebServer

6.x, SiteMinder5.0, Windows 2000/NT

LogicaCMG, India

ATLAS (AON Technical Ledger Accounting System)

Aug'05-Apr'07

IT Consultant

Project Description: AON is an Insurance broker between the Client and

Underwriter. It takes care of paying premium paid by the client to the

underwriter, earns the brokerage and paying claim amount paid by the

underwriter to the client. Provide a user friendly, single system to

perform all the Technical Accounts related functionality and has

revolutionized the way insurance transactions are accounted, settled and

reconciled. AON takes care of two kinds of business i.e. Insurance (Retail)

and Re-insurance. The accounts department in AON primarily uses Atlas

application. Accounts department is both retail and reinsurance business

use Atlas as their accounting package. ATLAS replaced Technical Accounts

System for back office operations.

Atlas responsible for:

Maintenance of Receivable and Payable ledgers.

Collecting and making of payments to and from clients and underwriters.

Generation and dispatch of statements to clients and underwriters.

Reconciliation of transactions based on client and underwriter agreement of

statements.

Chasing of outstanding and overdue amounts from clients and underwriters.

Maintenance of the cashbooks and monthly bank statement reconciliation.

Tracking and monitoring of receipts and payments.

Responsibilities:

. Involved in analyzing system specifications, design, development and

execution of test plans and test cases for manual testing.

. Reviewed Business Requirements document with the business and

development teams to understand the architecture and functionality of

the application.

. Involved in preparation of Estimations in Work break down flow.

. Created test data for manual testing

. Created test scripts for all online leasing testing and classified

sections for manual testing.

. Performed business Functionality testing, System testing and GUI

testing.

. Extensive experience executing test cases against different releases

and validated the actual results against the expected results.

. Proficient in writing SQL queries to access data from the database

tables and crosscheck the results.

. Documented bugs, questionable functions, errors, and inconsistencies

in application functions, outputs, and content

. Tracking and Reporting defects using ClearQuest.

. Involved in production support for the application.

Environment: N-Tier Client/Server architecture, VB.Net, Windows 95/98/NT,

MTS, DCOM Middleware, Oracle 9i, MQ Series, Seagate Crystal Reports, XML,

ClearQuest

Indenture Technologies, India

Jul'04-Jun'05

Software Test Engineer

Project Description: The product BANK CARE has been designed to suit the

retail operations of a bank. It provides complete, comprehensive,

integrated solution to Banks. Integration of all modules like deposits,

loans, clearing, general ledger, DD/Bills, signature/Photo verification,

head office solution. Provision for backdated reports, Batch concept for

general ledger transfer entry. Flex deposit scheme where a/c holder can

have more than one deposit in a single a/c and facility for partial

withdrawal. Auto generation of daily report at the time of day end and a

single click procedure for day end/day begin. Officer Wise/GL wise limit

parameter for voucher authorization.

Responsibilities:

. Involved in all phases of testing life cycle (analysis, design and

execution)

. Participated in review of application designs, business and functional

requirements

. Analyzed system requirements, developed & executed detailed Test

cases, Test data, TSL scripts for testing the functionality, GUI,

security, and usability of the Join Process

. Responsible for Integration, Front-end and Backend testing.

. Created Batch tests verified test results and reported defects using

Test Director.

. Hands on experience writing and executing test cases manually.

. Hands on experience developing automated scripts using WinRunner for

regression testing.

. Compiled modules and test scripts using Winrunner to execute test

cases for different tests.

. Developed GUI map through Rapid test script wizard using Win Runner to

test the functionality of the Application under Test (AUT)

. Involved in Functional and Regression testing.

. Involved in detailed discussions with developers to resolve the

technical issues.

. Reported overall progress to the Project Management on a periodic

basis

. Identified and defined scope for Integration, Interface & System

Testing.

. Involved in Development of Flowcharts and preparation of Process

matrices.

. Performed Back-End testing to ensure data consistency on front-end by

writing and executing SQL queries on the database.

Environment: WinRunner 8.2,Test Director 5.0, WindowsXP, ASP, ASP.Net, C++,

SQL Server 2000,JavaScript, Seibel, JCL, TSO, COBOL, MVS, Java, Web Logic,

XML, UML, HTML, DHTML, UNIX, Datacom Server, MS Access

Indenture Technologies, India

Feb'03-Jun'04

Software Test Engineer

Project Description: HCS is basically an Intranet application. The aim of

this system is to provide the latest information and update the services

throughout the network in the various departments existing in hospital

premises. This Hospital consists of more than 500 employees providing

almost all the services which are necessary for the in and out patients.

This project manages all the aspects of the data management in a Hospital

including billing. The objective of this Intranet application is to help

the Hospital employees to keep track of Hospital database, which included

Doctors, Patient information and customer's details throughout an Intranet.

Responsibilities:

1. Conducted distributed and multi-user testing.

1. Attended Change Request meetings to document changes and implemented

procedures to test changes.

2. Experience writing test cases and test scripts for functionality

testing.

3. Closely worked with developers and System Engineers to nail down the

technical problems.

4. Responsible for creation and maintenance of Test Director

Repository, Creation and Customization of TD Projects.

5. Tested Application in Development, Staging, and Production

Environments.

6. Prepared and authored various user level, system level documents.

7. Participated in project meetings, QA status meetings and release

meetings.

8. Completed assigned tasks and delivered all test artifacts on

schedule.

Environment: HTML, DHTML, JavaScript, VBScript, FrontPage 98, ASP 2.0,

Visual InterDev, COM, MTS, T-SQL, Test Director5.0, SQL Server6.5, Windows

95/NT.



Contact this candidate