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Customer Service Sales

Location:
Camillus, NY, 13031
Posted:
July 28, 2010

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Resume:

March **, ****

Dear Human Resources,

This letter is to express my interest in the position listed on

Syracuse.com. My skills and certifications in HVAC technology, would be an

asset. I have been employed with a contractor for general maintenance,

plumbing, carpentry & electrical projects this has provided me a wide array

of skills. My additional talents include B2B and customer relations. I have

extensive record keeping skills managerial, and computer skills.

My resume that highlights my abilities and technical qualifications is

enclosed. My experience includes a apprenticeship at Carriers HVAC

research lab and Widewaters Commerical HVAC. My schooling in the HVAC field

and ongoing education gives me an advantage for managing all aspects of

facility maintenance. My tenured career at Radio Shack provided me with

certifications in Management, electronics diagnosis and repair. I am

excited about the Skilled Maintenance position and the ability to help your

company succeed. Thank you in advance for your time. Please do not hesitate

to contact me if you have any questions. I would appreciate the opportunity

to review my qualifications in more detail at your convenience. As per your

ad I have submitted three professional references attached to my resume.

Sincerely,

Douglas T, Carducci

Douglas T Carducci

20 Elm Street, Camillus, N.Y. 13031 315-***-****

****************@*******.***

Seeking a challenging and rewarding career as a HVAC/R

technician that will utilize my skills and

abilities.

QUALIFICATIONS:

Recruited, hired, trained and motivated knowledgeable

employees to meet and exceed sales goals.

Initiated and implemented cost effective measures for

increased productivity.

Achieved and strengthened customer relations to

maximize profit and returned business.

Analyzed profit and loss statements for maximum year

end growth.

CERTIFICATION:

EPA Universal Certification

OSHA Safety Training

District, Regional and Corporate management training certificates

TRAINING:

HVAC/R Technician

715 Hours of HVAC/R service and repair instruction.

168 hours of job shadowing and internships at area HVAC/R service shops

Commercial and residential air conditioning & ventilation systems

Oil, hydronic, natural and propane gas heating systems

Commercial and residential refrigeration systems

Basic electricity, electrical wiring, schematics and controls

4 weeks internship at Widewaters Heating & Air conditioning

EXPERIENCE:

Radio Shack Corporation Nov. 1996 - June 2005

Store management

Sales and customer service, set sales

goals

Scheduling, payroll, banking and batch

paperwork

Loss prevention tactics,inventory

control

Hired and trained winning team

Assitant Manager

Correct customer concerns, resolve issues

Wireless phone sales

Merchandising displays

Empire Vision Feb. 2001 -Jan 2002

Lab Technician

Prepared lenses for machines

Inspected final products

Maintained and calibrated machines

EDUCATION:

Onondaga Cortland Madison BOCES, Liverpool, New York

June 1987

References:

Lee Voight (Manager Radio Shack)

911 Highway 12 W # 204b

Starkville, MS

39759

Phone: 662-***-****

Dr. Adrian Nunez (IT Professional)

2533 NW Birkendene St.

Portland, OR.

97229

503-***-****

Jim Denka

Denka's Construction

Patterson Rd.

Otisco, NY. 13110

Phone: 315-***-****



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