Quality Assurance Manager

Edward M. Vargas

**** ********** ****, ******* ***** 75088

Mobile: 214-***-**** E-Mail: ************@*******.***

Information Technology Leader

A proven record of accomplishment of successfully creating an Information

Technology vision that is business driven, highly relevant and

systematically implemented. Professional experience working with networks,

client servers, distributed computing topology and software development

lifecycle. Knowledgeable in the following areas:

. Deploying new technologies and work flow processes

. Full knowledge of software development life cycle implementation and

testing methodologies

. Proven merger and acquisition technology analysis of multibillion dollar

companies

. Possess strong financial planning, tracking and reporting to senior

management

. Full RFI / RFP evaluation, deployment and implementation of third party

Commercial Off-The-Shelf (COTS) tools

. Manage small and large scale teams providing astute leadership, direction

and defining critical solutions for both on-shore and off-shore

Technical Skills

Analytic Acumen - Proven experienced applying numerous financial and

strategic tools and methodologies, and drawing insights and conclusions

from the results.

Oversight: Oversees selection of tools in support of operational

efficiencies and quality improvements.

Change Management: Experience managing multiple products or initiatives

simultaneously in a fast-paced, often changing environment

Process Management: Proven experience in leading Business Process

Reengineering / Redesign associated with major IT initiatives to improve

project management costs.

Management: Proven experienced in guidance and leadership for a team of

analysts and developers supporting Distribution Systems

. Managed the hiring, development, performance evaluations of

technical teams in geographic areas

Heterogeneous Environment: Solid understanding of industry standard

servers, storage area networks, networking technology, Windows and Windows

Server Operating System;

. SUN, HPUX, IBM AIX, VAX/VMS, Windows 2000/XP/Vista, LAN/WAN

Quality Assurance: An established Manager of Quality Assurance best

practices across all aspects of the Software Development Lifecycle (SDLC)

. Testing: HP Quality Center, TestDirector, Performance Center, Load

Runner, Diagnostics, HP SiteScope, WinRunner, QuickTest

Professional, Silk Performer, NeuStar-Portability, SQL Server

. Defect Tracking and Service Tools: IBM Rational Synergy Change /

ClearTrack / DDTS, PVCS Tracker and HP Service Desk

Scripting Languages: BORNE Shell, KORN Shell, and UNIX Shell (Inactive: C,

C++, SmallTalk Object Oriented Methodology)

Business Tools: Microsoft Office Suite (Word, PowerPoint, Project, Excel,

Visio), FrameMaker, GroupWise, CC Mail, Outlook, EXCEED, PeopleSoft, sPRO,

BrassRing

Configuration Management: Designed implemented and deployed from ground up

Enterprise Software Configuration Management Systems;

. Version Control: IBM Rational Synergy CM, IBM Rational ClearCase,

PVCS-Version Manager, PVCS-Dimensions, UNIX-RCS, UNIX-SCCS, Envy

VisualAge Java / SmallTalk, CMDB

. Process Management: PVCS Dimensions, IBM Rational Synergy Suite,

Change Control Board

. Documentation Control: LiveLink, DocShare, Interleaf

. Framework and Standards: CMMI, ITIL, ISO9000, IEEE, SOX

Development: Oversee and manage development/quality assurance project teams

within the following areas;

. .NET, SQL, JCL, Java,, J2EE, XML, Object Oriented, Perl, ANT,

Websphere, Cobol, PL/I

Edward M. Vargas

Page Two

Sprint Nextel (Continued)

. Data Warehouse Management: Oracle, Informix, CMDB, SQL, Proprietary

DB's, Rational Database Management Systems (RDMS), Documentation

DB, Code & Testing Repository

Professional Experience

Sprint Nextel, Irving, Texas July 1996 - March 2009

Application Development Manager (1999 - 2009)

Manage the expectations of 25 development resources and IT Analyst in

support of IT System Implementations. Developed product strategies and

oversees execution of these strategies and general operations to assure

effective business management of products. Demonstrated ability to apply IT

in solving business problems and effectively prioritize and execute tasks

in a high-pressure environment.

. Managing and growing the business portfolio within a data warehouse

systems environment that incorporates a broad range of experience

resulting in an estimated savings of $1.5M annually, through productivity

improvements and database repository upgrades from Informix to Oracle.

. Identified, design, and implement creative business solutions and

technology solutions for Enterprise Testing to automate an order entry

process for downstream application using (C, XML), which saved $113,000

per application development releases.

. Provide functional and technical design oversight by coordinating product

upgrades to Oracle database applications without compromising quality,

budget and meeting deadlines with a savings of $754,000.

. Reduced application development project cost by $150,000 in consultant

fees by establishing process improvements, and assessing the situation in

delivering the product improvements ahead of schedule.

. Reduced hardware maintenance cost by $5M annually by implementing plans

to support a server consolidation effort, as part of Merger and

Acquisition of Nextel.

. Coordinated and renegotiated savings of $265,000 annually on 3rd party

vendor licenses renewal contracts under one Master Service Agreement.

Accomplished the decommissioning of legacy Nextel Testing tools, and

successfully encouraged and trained 500+ Testers over to a new change

management system.

. Provide status accountability on all application development issues to

ensure project deliverables.

. Provide direction and oversight of application development teams to roll

out a single Defect/Change/Issue tracking system in support of the "Adopt

and GO" Corporate Direction for Enterprise Testing.

. Manage the annual goal setting, hiring, recruiting (both college &

experienced), performance evaluations, work schedules, personal issues,

individual development, and status reporting.

. Manage the technical and functional design team for development of an

Enterprise Web-reporting dashboard that touched multiple data warehouse

systems. Developed in (.NET, SQL, Websphere)

. Established and provided Tier 1 & Tier 2 support during warranty period

to meet Service Level Agreements.

Technology Solutions Architect (1998 - 1999)

Provided high-level integrated solutions for technical team members,

counsel leaders, work closely with project and delivery managers to manage

the infrastructure of software development projects going through the

pipeline.

. Ensured all licensing were co-termed and negotiated unlimited licenses

with Hewlett Packard to support offshore testing which reduced the

overall annual maintenance and synergy savings of $1,5M

. Led effort to decommission 3rd party software applications that were

deemed not suitable or redundant for new Enterprise Architecture

Framework after a Merger and Acquisition.

. Manage support for the entire applications portfolio under my

responsibility to ensure downstream customers received communication for

all upgrades. Languages (Unix Shell, Perl, Java, ANT)

. Coordinated with Server/Storage/Backup group on server architecture and

established a $250,000 cost effective solution that ensured server back

up, failover availability and all servers are up to standard.

. Coordinated and implemented a Disaster Recovery Pan and Backup Strategy

for all 3rd party production application servers that supported the

enterprise software development lifecycle which resulted in a savings of

$500,000 development and testing down time.

Edward M. Vargas

Page Three

Sprint Nextel (Continued)

. Created an Enterprise Software Configuration Management (ESCM) solution

and provide infrastructure that manage current software development

projects.

. Lead project teams to leverage new analytical techniques to develop

creative approaches to business analysis.

Senior Software Developer V / Network Support Manager (1996 - 1998)

Provided network support to IT systems and reduce downtime of network in

order to improve Service Level Agreements.

. Developed effective professional customer relationships by being

proactive, responsive, consistent, and persistent and ensure

effectiveness of hardware and software resources utilization and

operation.

. Initiated and established a UNIX Network Environment for key development

projects, which included, implementing the upgrade of all servers and

clients to same O/S version, initiated a restacking of the server room to

better support development activities and initiated a backup solution to

insure the integrity of application data.

. Provided network tier 1 support across geographic locations and managed

maintenance contracts within budget guidelines.

Prior Experience

Senior Software Developer Consultant for Relational Experts, Inc. served as

Configuration Manager for American Airlines. Established a quality

assurance and testing infrastructure for department. Developed automated

build scripts using Unix shell and C. Established a successful

implementation of a defect tracking system to support development projects

and developed an automated build process to ensure quality releases for

future deliveries. Provided 24x7x360 IT support to customers. Developed

Service Level Agreement (SLA) process and achieved sign-off by all parties

impacted as part of a process improvement initiative.

Software Developer and Software Configuration Build Manager of all software

releases enterprise wide for DSC Communications. Support all facets of

Software Configuration Management and Quality Assurance in support of the

full SmallTalk object oriented development lifecycle releases. Lead a team

of 10 software engineers writing build scripts.

Education

Associates Applied Arts Sciences (Computer Engineering Technology),

Eastfield College

Bachelor Degree Equivalent Information Systems Technology, (27 Years

Seasoned Experience)

Military

U.S. Army - 82nd Airborne Division, Signal Communications Battalion

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