Sql Server Technical Support
Resume:
Mario G. Ronquillo
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Dale City, VA 22193
Mobile: 703-***-****
Email: **********@*****.***
SUMMARY
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Over 10 years in systems design, implementation, administration and
maintenance with a track record of sterling results on projects completed
because of dedication and commitment. Putting my name on the line for
every task assigned ensuring quality even in a fast paced environment.
Years of actual work related experience, skills and achievements that will
definitely benefit any company.
PROFESSIONAL EXPERIENCE
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Systems Administrator, 2007 - 2010
First American Corporation - Vienna, Virginia, USA
. Built, maintained and administered 400+ IBM servers including IBM
Blade Centers in a Data Center environment. Had the initiative to
repair and rebuild servers not in use. Company saved thousands of
dollars after putting them back in production.
. Administered Microsoft Windows 2000/2003 Servers, Active Directory,
Group Policy. Secured Microsoft vulnerabilities thru security
scanning and patching regularly.
. Installed, administered and maintained MS SQL Server 2000/2005.
Identified user requirements, set up computer databases, and tested
and coordinated modifications to the database systems. Planned and
coordinated security measures - data integrity, backup systems, and
database security.
. MS Windows Server Clustering. Ensuring systems higher availability.
. Data Storage administration using IBM System Storage SAN Volume
Controller (SVC), IBM System Storage DS4800/FastT Storage Manager and
SATA Beast, iSCSI, Fibre Channel.
. Virtual Machines using MS Virtual PC, Hyper V, VMware. Implemented
virtual machines to maximize cost effectiveness of hardware. Company
saved from buying physical servers for testing and QA purposes.
. Resolution of any problems regarding operating systems, critical
production applications, and LAN environment such as TCP/IP, DHCP, DNS
. Implemented disaster recovery plan, backup systems and disk
configurations. Avoided longer hours of server builds and recovery.
Technical Support/Analyst, 2006 -2007
Blair Dublier & Associates - Bethesda, Maryland, USA
. Provided technical support to all computer users. Implemented and
coordinated policies, procedures and standards.
. Troubleshoot network performance issues. Recommended upgrades,
patches, and new applications and equipment.
. Troubleshoot and repair computers; Cloning Hard Disk Drives by
Symantec Ghost. Avoided longer hours of recovery.
. Administration of Windows 2003; Active Directory, Group Policy
. Installation and support of Microsoft Office Suite products.
. Researched and applied solution with the hardware manufacturers
regarding issues with equipments.
Systems and Network Administrator, 2004 - 2006
Las Pinas College - Manila, Philippines
. Planned, designed and successfully implemented the whole network from
scratch to Microsoft Windows 2003 Servers; Active Directory, Group
Policy. Welcomed the college to the networking world of sharing
printers and resources saving precious time and manual operations.
. Resolution of any problems regarding operating systems, critical
production applications, and LAN environment including TCP/IP, DHCP,
DNS.
Implementation of centralized anti virus policy using Mc Afee's
ePolicy Orchestrator. Avoided manual installations thus saving time
and effort. Faster virus detection and removal.
. Configuration of networking equipment such as switches and router
. Physical cable installation, termination and testing
. Creating schedule for automatic backups, performing and maintaining
data storage, backups and disaster recovery
. Cloning Hard Disk Drives by Symantec Ghost
. Troubleshoot and repair computers
. Provide technical support to all computer users.
Systems Administrator, 1996 - 2003
Almana Gen. Hospital - Al Khobar, Saudi Arabia
. Planned, designed, successfully implemented the whole network from
Novell 4.11 platform to Microsoft Windows 2000 Servers; Active
Directory, Group Policy, corporate email system using MS Exchange
2000, MS Internet Security and Acceleration (ISA server); Network
infrastructure for several hospitals/warehouses located in different
parts of Saudi Arabia.
Database Administration of SQL Server 2000
Maintained and monitored e-mail accounts and e-mail quota. When
implemented, communication was faster and efficient. Saved a lot of
trees by saving tons of papers.
Scheduled, performed and maintained data storage, backups and disaster
recovery using Veritas Backup Exec. Avoided disaster several times
and therefore hospital information system not compromised.
Implemented centralized antivirus policy using Mc Afee's ePolicy
Orchestrator which can monitor and protect all computers in the
domain in all sites. Avoided manual installations thus saving time
and effort. Faster virus detection and removal.
Setup and administration of FTP and Web Server using IIS.
Configuration of networking equipment such as CISCO routers, switches
and firewall.
Planned, built and configured servers and mounted them to racks
appropriately for efficient heat management, therefore, decreased
power consumption by not adding more anti heat equipments.
Configured and implemented IBM xSeries 360 Cluster Servers using
Fibre Channel Storage Area Network (SAN).
Resolution of basic to complex problems regarding operating systems,
critical production applications, and LAN/WAN network environment
including TCP/IP, WINS, DHCP, DNS.
Training, educating, evaluating technical support professionals and
setting performance standards.
Day-to-day end-user PC support and research for hardware and software
related issues, installations and upgrades.
Accountable for computer operations of the whole organization (500-
1000 workstations)
EDUCATION AND TRAININGS
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Emilio Aguinaldo College
1991-1995
Manila, Philippines
B.S. Computer Science
IBM
May 2001
Saudi Arabia
IBM Technology Seminar
Horizon - Executrain
May 2002 - July 2002
Saudi Arabia
MOC2151 Microsoft Windows 2000 Network and Operating System Essentials
MOC2152 Supporting Microsoft Windows 2000 Professional and Server
MOC2153 Supporting Microsoft Windows 2000 Network Infrastructure
MOC2154 Implementing and Administering Microsoft Windows 2000 Directory
Services
MOC1561 Designing a Microsoft Windows 2000 Directory Services
Infrastructure
MOC1562 Designing a Microsoft Windows 2000 Network Services Infrastructure
MOC2072 Administering a Microsoft SQL Server 2000 Database
MOC2073 Programming a Microsoft SQL Server 2000 Database
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