Engineer Manager

(***) ***- ****

***************@*******.***

** ***** **.

Mound Bayou, MS

38762

Harold G. Stringer

Objective To secure a challenging position that will allow

for growth opportunities as well as provide for

career advancements.

Technical

Summary Certifications:

NORTEL PBX Installation & Maintenance, NORTEL PBX

Familiarization, NORTEL Norstar Key systems Toshiba

Straka DK 280, DK 16 & DK 8 Key Systems

Telecommunications: NORTEL SL-1 XT, NT, ST,

NORTEL option 11-81/CS1000M, Succession VoIP PBX

switches.

systems. Also have experience with Norstar

Voicemail ( Startalk, Call Pilot & ACD Symphony)

. CISCO AVVID (Architecture for Voice, Video and

Integrated Data)., Cisco IP Contact Center (IPCC)

Express, NEC, Avaya & Rolm PBX systems.

FCC General Radio Telephone Operator's License

Hardware:

HP, Dell, Micron, IBM PC's / Compatible PC's /

Laptop/Notebook

Computers / Docking Stations / IBM & DEC Terminals,

SUN Workstations.

MODEMS, SERVERS - HP, Compaq & NOVELL (File / Mail

/ Application / Intranet / Internet / Modem/ Audio

/ Fax / Network Access / Print / Proxy / Remote

Access / Telephony / Terminal / Video / Web

/HP9000/HP6000/Capaq/DEC Alpha 2100/4100 servers)

PRINTERS - HP & Lexmark (network & standalone

laser), Scanners, IBM 3174 / 3274 controllers, IBM

3745 Front End Processor, IBM OS390/MVS, UNIX(AIX),

LINUX,

HUBS, Cisco Routers - Catalyst 6500/7600 & Cisco

3800 Series routers, Cisco Switches - Catalyst

6500, 4500, 3560 & 2950, Cisco Aironet 1131G

Wireless Access Point, Nortel & 3Com Routers,

Nortel 7250 Wireless router, CSU/DSU, Coax /

Twisted Pair cable, Frame Relay ATM, ISDN,

Multiplexers, Firewalls, Digital Subscriber Line

Access Multiplexers at Central offices, Distributed

Antenna System, Trapeze Network experience.

Token Ring, Ethernet & Microwave / RF equipment,

WAN circuits, T1/E1, T3/E3, PRI-BRI, ISDN and ATM.

Software:

MS Office, MS DOS, E-Mail, Lotus Notes, Software

for Imaging, Active Directory, Microsoft Exchange,

MS Exchange 5.5, PIX & Checkpoint firewall

PC's / Laptop computers & NORTEL ACD software (

Periphonics, Call Pilot & Symposium),

Meridian MAX & NORTEL Meridian voicemail.

Operating Systems: Windows XP/NT/2000/98/95 and

Server 2003, NetWare & network security, Netview

6000 (IBM), VTAM,

Unix (AIX), HP Openview, Cisco Works, NORTEL

Optivity, NORTEL Bay Networks

Site Manager, Command Post monitoring software,

SNMP (Simple Network Management Protocol).

12/07-5/10 Lockheed Martin

Vicksburg, MS

Information Systems &

Global Services

Communications Sys Design Engr Sr Stf

Experience with managing, engineering and

installing Voice & Data networks - VTC, MPLS,

WAN/LAN, Cisco Unified IP Phones 7900 Series,Cisco

& Nortel VPN, Cisco routers including Catalyst

6500/7600 & Cisco 3800 Series routers, Cisco

Switches such as Catalyst 6500, 4500, 3560 & 2950,

Nortel & Avaya PBX & VoIP systems. Several years

of experience with Remedy & other ticket systems.

Wireless Communications - Blackberry Enterprise

Server and deployment and support of BLACKBERRY

smart phones other wireless products such as

Nortel 7250 Wireless router, Excellent customer

service skills. Also work with several vendors such

as AT&T, Verizon, Sprint, sub contractors etc.

Responsible for planning future Data & Voice

systems & upgrading the network for US Army Corps

of Engineers.

Analyze, designing there wide and local area

networks, point-to-point systems, secure systems,

digital radio/communications technology and network

architecture design.

09/07-12/07 Sungard Higher Education

Cleveland, MS

Telecommunications Engineer

Responsible for installing, testing and repairing

IBM 3174 / 3274, LAN / WAN, Frame Relay, T1, 56KB,

64KB, TCP/IP, CSU/DSU, Modems, FDDI, Ethernet, IBM

hubs, Cisco Aironet 1131G Wireless Access Point,

Distributed Antenna System

CISCO Routers and Catalyst 3000 / 5000 switches.

Also support a Nortel Meridian 1 option 81c PBX

switch including Meridian Mail, Call Pilot and

Wireless networks.

10/05-07/07 Oxford International

New Orleans, LA

Network Design Engineer

Responsible for Designing, Testing, Repairing &

Installing Switches, Vmux 110 TDMoIP (VoIP), Adtran

TSU 100 & 100e T1/Ft1 Data/Channel Service Unit,

QoS, HUBS, Twisted Pair cable, Frame Relay ATM,

ISDN, Multiplexers, MODEMS, SERVERS, LAN/WAN, T1/E1

&T3/E3. Nortel Meridian 1 option 81c & Succession

VoIP CS1000M switches, Wireless networks, Meridian

Mail, Call Pilot, Call Manager, Telecom Circuits,

Optivity Telephony Manager (OTM) & Symposium.

Also configure, document, and maintain Telecom

infrastructure, including CSU/DSUs, DACS, NET

multiplexers, Cisco routers, and voice compression.

Engineer systems based upon customers needs to

support Sales quotes.

Design of remote network management capabilities.

Assist in troubleshooting and support of Telecom

Cellular Switches (Motorola EMX2500 and Ericsson).

Assist in troubleshooting and support of Satellite

based links.

Assist in troubleshooting and support of IP data

networks.

Interface with customer personnel to assess and

correct equipment failures.

Provide after hours support for the Operations team

and customer care.

Satellite Communications supporting the Gulf of

Mexico..

.

06/04-09/05 Pyramid Communications

Dallas, TX

Nortel Engineer

Responsible for Planning, Design, Supervising,

Installing, Testing, Repairing and support of

Nortel Meridian 1 option 81c & Succession VoIP

CS-2100 switches, Meridian Mail, Call Pilot, Call

Manager, Telecom Circuits, Optivity Telephony

Manager (OTM), Symposium, Nortel Passport 6000.

Installed over 10,000+VoIP phones throught out

American Airlines Corporate offices, supervising 15

employees . Also Installing & Supporting the

largest VoIP network in the world.

As an Pyramid employee work with vendors such as

Verizon and other Telecommunications Companies on

this joint project.

04/03-05/04 SCB Computer Technology

Memphis, TN

Network Engineer

Planning, Designing & Installation of a Nortel

Meridian 1 option 81c PBX systems, also training

users on Meridian Voice mail.

Voice systems and equipment experience such as

NORTEL Meridian 1 options 11- 81 & Secession VoIP

PBX systems, Call Manager,Call Pilot & Symposium

ACD software, NORTEL Norstar Key systems, Toshiba

Straka DK 280, 16 and 8 Key systems, NEC 2400 PBX

system and Rolm PBX systems. Also, support Trading

floor activities for this financial company.

Cisco Routing and Switching, Telecom Circuits,

HP Openview, Microsoft Windows NT /2000/XP.

11/01-07/02 IRS

Jackson, MS

Desktop Support Engineer

Responsible for managing, troubleshooting & repair

of Microcomputers (HP, Dell, Micron, IBM

Compatible), Printers (network laser),

Laptop/notebook Computers, Scanners, TCP/IP

Network, 4.2 Software, MS-DOS 6.0 (on stand-alone

computer), Windows 95/98/2000 (on stand alone

computer), The common Operating Environment (COE)

includes: Windows NT 4.0 & Windows 2000, MS 97, MS

2003 & current standards, MS Outlook, MS Exchange

5.5, PIX & Checkpoint firewall, Powerterm/

InfoConnect, FTP, TC/IP networking for DOS/Windows,

Cisco Routers & Switches & Nortel option 61c PBX

switch. CISCO AVVID (Architecture for Voice, Video

and Integrated Data)., Cisco IP Contact Center

(IPCC) Express, Avaya

5/99-05/01 Comprehensive Computer

Consulting Dallas, TX

Network Manager

Responsible for managing a WAN network in a NOC

environment with 400 NORTEL Bay network routers

spanning the US in a 24x7 support center, also

assisting engineers in the field with network

problems ranging from the router to the

infrastructure as a whole. Use SNMP, Netview, HP

Openview, Command Post & Unix(AIX) to monitor,

analyze & troubleshooting IBM RS6000, IBM 3725

Front End Processor, IBM 3174/3274 controllers,

V-Tam, TSO, Hubs, Routers & Communication lines.

Interface with telco to resolve lease line

problems. Implement Optivity tools to baseline and

analyze network performance. Configure, upgrade &

maintain NORTEL Bay Networks entire line of

equipment: AN's, ARN's, BLN's and BCN's routers.

Using communication protocols such as IP, ARP,

RARP, SNMP, ICMP, RIP, OSPF, IPX, SAP, NDS, SPX,

SNA, NETBIOS, DNS, DHCP/BOOTP, RAS, DLS, ATM, TCP,

UDP and others. Also used tools including QOS, QIP,

Netview 6000, Optivity, NORTEL Bay Networks Site

Manager, Network General Sniffer, SNMP,Nortel

Passport 6000 & 4000. Interconnectivity between

topologies and protocols such as MS Windows NT

4.0/98/95, Token Ring, Ethernet, Servers, Load

Balancing, ISDN, ATM, Frame Relay,T1, Fractional

T's, DSL, SONET, OC-x, OSI, TCP/IP, IPX, SPX, SNA

& DLS. Network Traffic and Capacity Planning.

6/98-5/99 Interactive Business

Systems Dallas, TX

(American Airlines)

Systems Engineer

Responsible for implementation, configuration and

testing of WAN infrastructure at customer

facilities LAN / WAN installations using Frame

Relay, ATM, SONET, OC-x, TCP/IP, OSI, Cisco Routers

and Catalyst 3000 / 5000 switches, CSU / DSU, HUBS

, Leased Lines, NORTEL option 61c PBX system &

Meridian voicemail.

11/97-6/98 GTE Communications Las

Colinas, TX

Network Support Engineer

Responsible for administration, coordination and

facilitation of trouble resolution for complex

voice and data services including FX, Private Line

circuits, DS0, DS1, DS3, ISDN-BRI / PRI, CISCO

Routers, TCP/IP, OSI, Frame Relay UNI / NNI, ATM,

DSL, Dedicated circuits for switched voice, Voice

Mail service, Centrex, SONET (OC-x) facilities and

CPE.

Interacts directly with the following entities

problem analysis and resolution with Customer,

ILEC, CLEC, Multiple suppliers and CPE vendors.

Provide technical assistance during the test /

turn-up and repair processes in a 7 x 24 Support

center.

Single point of control for trouble administration

such as Ticket creation using Remedy, Problem

documentation, Help expertise, Reactive / Proactive

progress and interpretation, Trouble resolution

confirmation & Disaster Recovery.

3/97-11/97 Sprint Information

Services Las Colinas, TX

Network Engineer

Responsible for monitoring, installing, testing and

repairing IBM 3174 / 3274, LAN / WAN, Frame Relay,

T1, 56KB, 64KB, TCP/IP, CSU/DSU, Modems, FDDI,

Token Ring, Ethernet, IBM hubs, CISCO Routers and

Catalyst 3000 / 5000 switches.

4/96-3/97 Computer Sciences Corporation

FT. Worth, TX

Network Engineer

Responsible for WAN / LAN installations, testing

and troubleshooting including CISCO and 3Com

Routers, Switches, CiscoWorks, HUBS, Frame Relay,

T-1, 64KB, 56KB, ATM, Frame Relay, T-1

multiplexors, TCP/IP, IPX, OSI, Active Directory,

Microsoft Exchange, CSU/DSU, Ethernet, Fast

Ethernet, Digital Subscriber Line Access

Multiplexers at Central office, Token Ring, FDDI,

Modems, Alarms, Repeaters, Lucent PBX & voicemail,

UNIX and SUN workstations. Fifty percent travel was

required.

6/93-4/96 City of Long Beach

Long Beach, CA

Communications Supervisor

Responsible for Supervision, Installation,

Maintenance and repair of systems and equipment

Monitoring, Planning and Designing

telecommunications network facilities for expansion

and maximum performance and provide technical

consulting and vendor coordination for city

departments.

Data systems including CISCO and NORTEL Bay

Routers, OSI, TCP/IP, IPX, CiscoWorks, HPOpenview,

HUBS, CSU/DSU, T1, Frame Relay, Leased Lines, ISDN,

56 KB, 64KB, RS6000, IBM 3725 Front End Processor,

IBM 3174/3274 controllers, FDDI, Ethernet, Token

Ring, TCP/IP, FDDI and Alarms Systems.

Voice systems and equipment experience such as

NORTEL Meridian 1 options 11- 81 PBX systems, Call

Pilot & Symposium ACD software, NORTEL Norstar Key

systems, Toshiba Straka DK 280, 16 and 8 Key

systems, NEC 2400 PBX system and Rolm PBX systems.

Digital Subscriber Line Access Multiplexers at

Central offices with GTE

Communicated orally and in writing with

technicians, client and vendors.

8/88-6/93 Northrop Electronics

Division Hawthorne, CA

Telecommunication Network Specialist

Responsible for installing, testing and repairing

IBM Mainframe systems and equipment such as NORTEL

Bay routers & Hubs, IPX, TCP/IP, OSI, Cabletron,

DECNET, IBM PC's, Terminals, Printers, Modems,

Multiplexers, LAN / WAN and NORTEL Meridian 1

option 81 & NORTEL SL-1 XT, NT & ST PBX systems.

9/85-8/88 TRW Space & Systems Division

Redondo Beach, CA

Communications Technician

Responsible for installing, testing and repairing

IBM Mainframe systems and equipment, IBM PC's,

Terminals, Printers, Alarms, Modems, Multiplexers

and Microwave/RF.

3/83-8/85 City of Los Angeles

Los Angeles, CA

Communications Electrician II

Responsible for installing, testing and repairing

NORTEL SL-1 XT PBX, IBM Mainframe systems and

equipment including 2-way radio systems,

Multiplexors, Alarms, Modems Data and Voice

circuits.

1980-1983 DeVry University Chicago, IL

Education Associate degree in Electronics Technology

NORTEL Certified on Meridian 1 option 11-81c PBX &

Norstar Key Systems

U. S. Air Force 8/74 - 7/79

Secret Security Clearance

References Available Upon Request

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