Human Resources Management

Kenneth Potolicchio

*** ****** *** *********, ** 06614 3945 Telephone: 203-***-**** ******************@*********.***

Summary

Seasoned business professional, who is a self directed leader with demonstrated key results. Desire a

viable position which utilizes my core competencies, and allows me to manage, make decisions and

deliver solutions. Seeking a stretch challenge and personal growth opportunity.

Core Competencies

Human Resources Project Management

System/Vendor Integrations Audit Controls

Data Flow & Process Mapping Data/Business/Systems Analysis

Process Reengineering Testing/System Documentation

Budget Management Vendor Evaluation/Management

Acquisition Data Mapping/Integration

Professional Experience

PITNEY BOWES, INC., Stamford, CT (1984–2010)

HR Enterprise Business Applications Consultant (2002 2010)

Key Results:

Global on line SAP HR information system implementation and operational support subject matter expert

across all human resource functional responsibilities.

Managed our outsourced technical solution provider, and interfaced with third party vendors, ensuring all

system/business process solutions met stakeholder requirements.

Provided Business Unit consultative services in developing strategic solutions, corrective action, innovative

processing alternatives and enabling technology as required, for the implementation of all employee

impacting and acquisition growth initiatives.

Developed IT SAP HR process design and test procedures, ensuring SOX (Sarbanes Oxley) compliance within

stated audit guidelines.

Achieved CMMi Level 3 certification for all HR project delivery and process enhancements.

Senior Business Process Consultant (1999 2001)

Key Results:

Implemented Pitney Bowes Purchase Power/Airborne Express Meridian One “flight ready” shipping service

credit billing product from marketing concept through working pilot launch.

Successfully automated TSYS (Total Systems) Business Rewards/Capital Line credit card daily collection file

feed to ERMS (Equifax Recovery Management Services) davox dialer programmed customer call dialing

system. Thereby ensuring a more timely and effective collection effort.

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Senior Human Resource System Analyst (1989 1999)

Key Results:

Key contributor to a Flex Benefits design and implementation, which significantly reduced Pitney Bowes, Inc.

overall cost for employee/retiree benefits. Team received “One Standard Excellence” award for our effort.

Cost center budget manager for 3 year financial plan/annual budget development and maintenance,

including, negotiating all Business Unit allocations for a $2.7MM Human Resources Information System

support budget.

Marketing Analyst (1986 1989)

Key Results:

Coordinated competitive analysis, conducted customer satisfaction surveys on existing products, as well

as planned, implemented and assessed the results of field testing new products.

Implemented a cost reduction tracking program for current product maintenance and manufacturing.

Performed “rate of return” financial analysis on proposed product concepts.

Business liaison for our product line furniture manufacturers (Kwik File, Inc. & Bennett Mfg., Inc.).

Credit Analyst (1984 1986)

Key Results:

Conducted the investigation/analysis required in determining customer credit acceptability, limitations

and/or alternative sale terms. This position required extensive contact with customers, corporate

personnel, field administrative staff, sales management, credit rating firms, trade suppliers and banks.

Education

University of Dayton – Dayton, OH

Bachelor of Science in Marketing

Pace University – White Plains, NY

Master of Business Administration

Technology Summary

Applications:

SAP 4.7/2.0 Extension Personnel, Payroll, Time & Organizational Modules

IBM Rational Tool Set ClearQuest, RequisitePro & ClearCase

Microsoft Office (Word, Excel & PowerPoint), Project Plan, Visio, Live Meeting & Share Point

Certifications

CMMI (Capability Maturity Model Integration) Project Management Level 3

Professional Associations

International Human Resource Information Management Society

Pitney Bowes Awards

Recipient of the Pitney Bowes Inc.’s “One Standard Excellence” Award

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