Engineer Sql Server

James E. Ridley

*** *. ******** ******, ************, Tennessee

Cell: 931-***-**** . Home: 931-***-**** . *****@***-*******.***

Software Developer / Programmer Analyst

A technically sophisticated software developer and program analyst with 15

years experience, specializing in the programming of pc, web,

client/server, network, and mid-range applications with a broad knowledge

and success in a software development environment. Skilled trainer and

project leader; able to direct multiple tasks effectively and master

innovative software and tools.

Areas of Expertise:

Software Development Database Development

Test Development & Execution Troubleshooting & Problem

User Training and Support Resolution

Client Relationship Management

Technical Proficiencies

Languages: PC - MS .Net 2003-2005 (Framework 1.0-2.0) including C#, VB,

ASP, and ADO; Classic ASP, HTML, JavaScript, VBScript, C#

Script, CSS, XML, XLT

AS/400 - RPG II, III, IV & ILE; CL

Other - FORTRAN, COBOL

DBMS: MS SQL Server 2000 and 2005, DB2, Image

Other: SOAP, SOA, Web Services

Platforms: XP, 2000 Server, 2003 Server, OS/400, MPE/ix, Unix

Professional Experience

Vertafore Inc., Pulaski, Tennessee

Oct 2008 - June 2010

Software Engineer III

Create and maintain applications necessary to allow Automobile and Home

insurance agents to request quotes from multiple insurance carriers through

a centralized web based application. Work with carriers and project

managers to create the connections necessary using web services, web

requests, and screen scrapes. Translate our internal data to and from the

carriers required formats. Responsible for creating all test and production

software builds on the C# platform, for all developers. Most development is

in .Net 2003/2005 including C# and VB.

Key Achievements:

. Released 70+ units for 13 insurance carriers in the FY 2009 and 20+

for FY 2010.

. Rewrote the base applications used by all C# and VB developers to

streamline development.

. Created the connections necessary to gather insurance quotes using

web services, web page screen scraping, HTTP GET/POST, and FTP.

. Converted various carrier file formats including XML (Industry

Standard ACORD and Proprietary), AL3, IAF, etc. into the ASP XML

format used internally.

. Created the module necessary to transform carrier insurance quote

documents from PDF, HTML, RTF and other formats into base64 for

database storage.

Spheris Inc., Franklin, Tennessee

Dec 2006 - Oct 2008

Application Engineer/Systems Analyst

Developed client/server applications, web applications and scripts to

support our Voice Applications team, which is the team for installing and

maintaining dictation systems. Worked with customers to determine

requirements for new projects and modify or develop any applications or

scripts necessary. Implemented new customers and upgraded existing

clientele on a multi-server application suite, providing on-site

customizations as necessary. Performed troubleshooting for development to

applications using .Net HTML, XML, ASP, JavaScript, and SQL Server

2000/2005 database and implemented solutions to correct various

interface/application issues.

Key Achievements:

. Created an .Net application shell utilizing a SQL Server database of

key elements for our largest dictation platform, reducing the

necessity of creating custom scripts for each customer, and moving

most hardware from customer on-site to in-house.

. Created various web applications for configuration and support of

our dictation systems.

. Created various web applications and training tools to decrease call

resolution time.

. Resolved software/hardware issues through consistent customer

communication.

CalsonicKansei North America Inc., Lewisburg, Tennessee

Oct 1999 - Dec 2006

Programmer / System Analyst III

Developed and maintained the applications necessary to support a 24/7

automotive parts manufacturing and shipping environment. Developed and

maintained all corporate Internet and Intranet web sites using .Net

2003/2005, HTML, Classic ASP and Python 2.0. Modified existing applications

and created new applications on both the HPe3000 and AS/400.

Key Achievements:

. Decreased the number of incorrectly labeled shipping, resulting in a

Honda Benchmark Supplier Award and a savings of over $3M in monthly

expedited shipping costs.

. Created and implemented the customer warranty process in 2006 -

resulting in the recovery of over $1M from customers,

. Designed a web based Talent Resource Plan for Human Resources which

was the primary tool for performance review and used by over 1000

users.

. Developed a system to ensure the delivery of service parts which

resulted in company achieving name as Nissan Certified Parts

Supplier.

Teledyne Electronic Technologies Inc., Lewisburg, Tennessee

Sep 1996 - Oct 1999

Programmer

Altered and maintained in-house written programs as necessary and

collaborated with end users and colleagues in all aspects of documentation

and program development.

Key Achievements:

. Managed all year 2000 conversions and testing of in-house written

programs.

Education & Credentials

Bachelor of Science in Information Technology - Honors, 3.89 GPA, 2006

University of Phoenix, Phoenix, Arizona

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