Sales Customer Service
Resume:
WAYNE R. LANTIER
West Palm Beach, FL 33417 E-mail:
********@***.**********.***
PROFILE
Highly accomplished supply chain professional with extensive experience
with managing integrated distribution channels that exceed productivity
goals. Astute in identifying operational requirements, creating action, and
implementing plans that achieve measurable results. Skilled in facility
configuration and warehouse management systems. Highly effective
communication skills; noted for human element interaction creating
beneficial labor relations while simultaneously implementing senior
management's mission statement and resulting in achieved operating goals.
TECHNICAL SUMMARY
Operating Systems: WindowsNT, AS400, UNIX, TCP/IP, DBMS, EDI, SQL
Supply Chain: SAP APO Suite, WMS, ERP, RF
Productivity Tools: MS Office (Word, Excel, PowerPoint), Crystal Reports
PROFESSIONAL EXPERIENCE
LANTIER TENT STRUCTURES 8/2009
- Present
Outside Sales and Logistics Coordinator
Privately held free standing structure company servicing the agricultural,
industrial, government, commercial, and recreational sectors requiring
short and long term shelter needs. Customer locations range from the severe
heat of the Middle East to the extreme cold of the arctic.
Primary contributions:
Champion consortium agreements with after sales logistics, order
fulfillment through outsourcing and strategic planning.
Established, implemented, and
monitor logistics processes as required to support after sales.
Optimized and controlled the
utilization of all resources, fleet, equipment, ROI, fixed assets during
deployment and installations to maximize effectiveness and efficiencies.
Oversee cadre
group KPI's and ensure that platform achievement as specified.
Supervise assembly process, installation,
safety and security compliant and time line measurement conducive to high-
end customer service is achieved.
RLB FOOD DISTRIBUTORS LLC, West Caldwell, NJ
12/2003 - 7/2009
Manager of Operations
Privately held produce and deli food distributor servicing super markets in
the northeast with sales of $200 million. Directly responsible for three
shift operation, 24x7 operating schedule, 210,000 sq.ft. D/C, P&L, Q.A., 85
union associates, 7 managers. Hired to transition and implement WMS
designed by Red Prairie, formerly McHugh Software. Responsible for
inbound/outbound, selection, budget, P&L, inventory control, facility
engineering and maintenance, customer service, and order processing. Report
to Vice President.
Primary contributions:
Re-scheduled labor force reducing overtime by 23%.
Re-wrote return policy and practices, reduced shrink 40%.
Implemented hand held (Symbol) selection practice, reduced mis-selections
by 45%, and shorts by 42%.
Re-set warehouse, slotting, rack configuration, increased facility capacity
by 28%.
Implemented hand held scanning at point of receiving, reducing product
identification errors by 28%, inventory variances by 26%, and increased
order fill rate by 25%.
C&S WHOLESALE GROCERS INC., Brattleboro, VT
8/2002 - 8/2003
Facility Manager, North Brunswick, NJ
C&S is the second largest wholesale food distributor in the nation
servicing approximately 5,000 supermarkets having $15 billion in sales.
Reported to Vice President of Operations responsible for of 1,600,000 sq.
ft. D/C facilities.
Primary contributions:
Revitalized and gained control of CPP operating costs by .0175 per piece,
under budget, saving $306,250.
Organized and sustained labor standards discipline, attained number one
ranking from 17 out of 20 distribution centers in six months, saving
$312,000 over one year.
Reduced double digit overtime to 3% saving $120,000 in payroll.
Reengineered bulk floor configuration increasing facility capacity by 1,440
pallet positions or 30 trailer loads.
KARLS APPLIANCE AND ELECTRONICS INC., Fairfield, NJ
9/2000 - 8/2002
Director of Operations
Private Retail Company having six stores with sales of $120 million.
Recruited by President and owner to organize, build, and implement change
within the distribution infrastructure of the company. Established renewed
negotiating/problem solving effort to relationships with vendors,
suppliers, and customers. Reported to President.
Primary contributions:
Managed $12 million inventory across seven retail units, consolidated two
warehouses into one saving $148,000 per annum.
Recoup $2 million aged/obsolete inventory by opening up new revenue streams
achieving 80% of standard cost.
Developed re-buy module to compare consumer-buying trends to forecast
utilizing JIT inventory saving $1 million.
Reduced delivery damages by 42% and related overtime expense by 18% saving
$110,000.
Organized collaborative planning groups with national vendors resulting in
increased inventory turns by 7.
GRISTEDES FOODS INC., RED APPLE COMPANIES, New York, NY
11/1997 - 9/2000
Manager, Logistics
Diversified public company with strong interest in retail food, 46
supermarkets with sales of $460 million. Recruited by CEO to update, and
implement store-ordering system and assist in transitioning company
infrastructure from basic information accountability to enterprise resource
planning. Facilitated installation of DBMS; retail, supply chain, network
integration, ERP,WMS (OMI), SAP,EDI, WindowsNT, SQL, RF, POS, Computer
Generated Ordering, Scanning, TCP/IP, Crystal reports, and inventory
control. Reported to Vice President, Information Services.
Primary contributions:
Deployed user hardware roll out, Dell power-edge servers, workstations, ROI
of $270,000 per annum.
Monitored project time-line, adherence to descriptions, definitions, and
user functionality standards.
Developed spreadsheets and reports (crystal) to present financial reporting
with drill down channels.
Monitored budget position produced targeted results ahead of schedule
saving $75,000.
Initiated crisis action plan at retail, retained $150,000 in sales, and
retained inventory real-time accuracy.
Installed payroll time management hardware in stores, trained store
management payroll database, and functionality.
Managed CGO project development, implementation, and front end electronic
scanning installation in stores.
Achieved customer specific purchase database, collaborate marketing
strategies to ensure customer retention.
WAKEFERN FOOD CORPORATION, Elizabeth, NJ
10/1984 - 11/1997
Largest wholesale/retail food cooperative in the United States with $6
billion in sales. Held high profile positions of increased responsibility
within operations network of information services, transportation, and
distribution. Successfully communicated with executive committee members
and co-op chain owners utilizing persuasive and innovative techniques.
Manager, Grocery Operations,
1989-1997
Managed 300,000 sq. ft. dry goods distribution center employing a labor
force of 145 union warehousemen and nine management associates. Coordinated
logistics requirements to process on-time weekly delivery of 375,000 cases
of dry goods representing $120 million in facility sales.
Primary contributions:
Managed 2 facilities (company, 3PL), 8-year period, operating under
budget.
Facilitated migration of 3 PL DC migration from shut down to start up
saving $700,000 in operating expenses
Reengineered grocery DC, relocated 5,000 SKU to 3 PL, resulted in 18%
reduction in overtime, saving $130,000.
Financial acumen, budgets, EDI, productivity (CPP).
Reengineered satellite DC, process ocean containers, and rail cars, avail
real-time inventory by 48 hours.
Team Leader, Computer Generated Ordering (CGO), Logistics 1984-1989
Highlights:
Supervised and coordinated the implementation of computer generated
ordering (CGO) in 40 super markets.
Conduct product resets and configurations by stock keeping units in a
retail layout.
EDUCATION:
RUTGERS UNIVERSITY, New Brunswick, New Jersey, BA, Economics
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