Management Information Technology

Formal Education

Jack A. Hyman

**** ***** ***** ****** – Arlington, Virginia 22202

Phone: 703-***-**** - Email: *******@*******.***

Ph.D, (Information Systems), Nova Southeastern University, Expected 2011

Dissertation: Towards an understand of contextual usability in mobile commerce

M.A., (Education & Human Development), The George Washington University, 2004

Specialty Area: Educational Technology Leadership

Clearances

B.S., (Computer Information Systems), The American University, 2002

Active DoD Secret Clearance, since 2008

Active DOJ Public Trust Clearance, since 2009

Areas of Expertise

Usability Engineering Mobile Strategy & Implementation Mobile & Electronic Commerce

Web 2.0 & Collaboration Enterprise Content Management Knowledge Management

Business Process Re-Engineering Digital & Performance Marketing Requirements Management

Technical Project Management Educational Technology Privacy & Information Security

Professional Experience

SRA International Inc.; Fairfax, VA December 2003 – Present

Client Site: U.S Department of Justice October 2009-Present

Technical Director, Information Delivery Solutions

Leading the usability and knowledge management team for the DOJ Office of Justice Programs Grants Management System,

Overseeing a business process re-engineering effort with IBM Consulting for all requirements and project management activities

conducted within the DOJ Office of Justice Program, OCIO office for the Grants Management Systems (GMS),

Technical lead to the SRA team and a senior technical advisor to the Deputy CIO on SharePoint 2007/2010 Information and

Infrastructure Management activities in support of a portal migration from Oracle WebCenter to SharePoint 2010,

Advises SRA & DOJ OJP executive leadership on best practices for federal based collaborative and Web 2.0 initiatives.

Client Site: Missile Defense Agency April 2008-October 2009

Technical Lead, Enterprise Portals

Enterprise technical advisor matrixed as direct support for mission critical staff including the MDA Director, Deputy Director, CIO,

and Chief of Staff pertaining to all matters related to Portal, Records Management, Web 2.0, and Content Management,

Managed a 40+ member portal staff (classified and unclassified) located in Washington DC, Huntsville AL, and Colorado Springs

CO in a SETA capacity on behalf of the MDA Deputy CIO for Information Management,

Lead the efforts to transform the existing BEA Aqualogics environment into an integrated desktop environment using Microsoft

Office SharePoint Server 2007 which included governance, knowledge management assessment, training development, and business

process re-engineering activities.

Client Site: National Institutes of Health (NIH) Center for Information Technology December 2003-April 2008

Sr. Business Analyst

Led the requirements gathering activities as well as assisted in the management of projects with government technical leads,

institute CIO’s, and SRA technical staff of the NIH Center for Information Technology to migrate over 30+ static web content into

CMS based solutions. Platforms include Microsoft SharePoint 2003/2007 and Microsoft Content Management Server 2002,

Facilitated various cross-institute working groups with NIH senior leadership to ensure standardization and compliance of Section

508, CMMI, ITIL, Knowledge Management, Information Architecture, Usability Engineering, and Enterprise Architecture principles

in implementing portal and content management technologies,

Led the requirements analysis, data modeling, project management, data management, and information architecture activities to

build web-based applications for NIH and HHS wide administrative systems. Projects included the NIH Enterprise Ethics System,

HHS Human Assurance Tracking System, and HHS Centralized Budget Tracking System.

eClario Solutions LLC, Arlington, Virginia March 2007 – Present

Chief Executive Officer & Founder

Established and manages the consulting firm which provides information technology and marketing solutions for other IT, educational

institutions, marketing, and non-profit associations in an advisory capacity. Since inception, the company has increased revenue by 500%

through effective partnership building, strategic marketing, and sustainable business development. Strategically established all facets of

company to compliment clients need in niche technology and marketing areas.

Created mobile strategy and advisory service offering that provides design, development, and implementation guidance for the

performance marketing, branding/packaging, and real estate industry with an emphasis on mobile search engine optimization (SEO),

mobile commerce, mobile usability, mobile marketing, web development, mobile payment, and application development,

Established Web presence, including branding and packaging solutions using various COTS-based and open source enterprise

content management systems for real-estate, mobile marketing, legal, and non-profit associations throughout the United States,

Managed virtual workforce around the world in developing mobile and Web-based application solutions, with emphasis on Apple,

Google, and RIM Blackberry based devices,

Train educators and non-profit organizations in the use of business software productivity and educational technology solutions.

U.S. Government Printing Office, Washington, DC January 2003-November 2003

Information Technology Specialist, Printing Procurement Division

Project lead in the development efforts of creating a custom Printing Procurement Division Intranet portal. This required working

with eleven sections of the Printing Procurement Division. Content developed included the digitization of the Spec-Writing and

Clause Book, e-Training Area, Knowledgebase, User Profiling / Inventory Management System, and Compliance Activity Portal,

Supported over 300+ users under the Windows 95-XP Platform across DC Headquarters and twenty regional offices,

Additional Professional Experiences

Worked with Systems Support Section Chief and team of five IT Specialists to establish installation protocol guidelines, application

coding standards, documentation practices, and training standards.

Computer Automation Systems Inc; Washington, DC, Developer 2002

Developed application reporting modules for the company's local and distributed software baseline as well as completed technical

writing activities for all software offerings. Projects included the development of reporting modules that focused on Penetrance Data

Analysis, Call Center Collection, and Poisonous Diseases Trends for clients such as the American Association of Poison Control Centers,

Center for Disease Control, and Environmental Protection Agency.

Teaching Experience

Desgrippes Gobe Worldwide; New York, IT Consultant 1999-2001

Managed U.S. TCP-IP T1 based network operations for worldwide branding design firm including MAC, PC, UNIX, LINUX, and

Solaris based servers. Developed multimedia design backup system at worldwide headquarters (New York) for all digital comps and

packaging development deliverables for global clients including Limited Brands, Coca-Cola, IBM, Unilever AG, Godiva, Ann Taylor,

Reebok, General Mills Food, Air France, Polo Ralph Lauren, Sara Lee, Quaker Oats, Target, and Starbucks .

Technical Experience

American University; Washington DC, Adjunct Professor 2008-Present

Trinity University; Washington DC, Adjunct Professor 2008-Present

George Washington University; Washington DC, Adjunct Professor 2004-2009

Languages: HTML, DHTML, HTML5, ColdFusion, ASP / .NET, C#, XML, SQL, JavaScript

Operating Systems: Windows (all versions), Macintosh, Unix, Linux Based

Select Software Proficiencies: Microsoft Office Suite, Microsoft SharePoint 2003 -2010, Microsoft SharePoint Designer, Techsmith

Morae, BEA AquaLogics / Oracle WebCenter, Microsoft Visual Studio, Microsoft CMS 2002, Oracle 8i-11i, DOORS, Microsoft

Project, Adobe Photoshop, Adobe Acrobat, Adobe Flash, Adobe Dreamweaver, SQL Server 2000 - 2008, Techsmith Camtasia Studio

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