Sales Representative Training

Michael J. Himes

Wheaton, IL *****

*******.*****@*********.***

http://www.linkedin.com/in/michaeljhimes

630-***-**** (Home) 630-***-**** (Cell)

SUMMARY OF QUALIFICATIONS

An accomplished, innovative training professional with a broad technical

background applied to instructional delivery. Demonstrates strong

presentation and facilitation skills for instructor-led courses.

Additional skills include identifying training needs, developing practical

objectives, and proposing solutions. Acquires relevant content and ensures

alignment with course objectives. Excellent verbal and written

communication skills with the ability to clarify complex concepts.

PROFESSIONAL EXPERIENCE

EASTMAN KODAK COMPANY, Wheaton, IL 2003-12/2009

Regional Technical Trainer, Graphics Communication Group

Conducted 5-day technical training classes for department personnel on

complete operation of

1-hour photo equipment. Programmed kiosks and print stations software and

connected to store IP networks. Installed Kodak picture kiosks and Apex

thermal print stations for major retailers, including CVS/Pharmacy,

SuperValu, Target and Wal-Mart.

. Trained employees at over 500 customer locations on complete operation

and maintenance procedures of digital imaging equipment improving lab

performance and reducing waste.

. Participated in nationwide, 1,000 store rollout for Wal-Mart;

installed Kodak thermal digital print centers and trained employees on

operation and maintenance procedures. Kodak was awarded vendor of the

year for successful execution of this project.

. Subject matter expert for Target in-store training manuals. Replaced

lab equipment; installed new equipment; loaded software; programmed

systems; trained staff on new equipment.

QUALEX, INC., - a Kodak Company, Elgin, IL 1998-

2003

Regional Technical Trainer, On-Site Pictures Division

Provided technical training classes for major retailers on the complete

operation and maintenance of 1- hour photo equipment and Kodak thermal

print centers. Provided retraining at existing stores, tested and

certified employees on lab operations.

. Conducted train-the-trainer classes for customers at regional training

center on new imaging equipment.

. Selected as special project trainer and provided photo training on

Noritsu lab equipment using new Kodak DLS software.

. Received recognition for largest number of equipment training

sessions.

Michael J. Himes 630-***-****

Page 2

CALUMET PHOTOGRAPHIC, INC., Bensenville, IL 1995-1997

Inside Sales Representative

Provided customer assistance and generated sales leads. Attended PMA trade

shows.

. Increased annual equipment and film supply sales to photographers and

photographic studios from $1.5 to $2 million.

. Increased annual customer sales using outbound film/paper emulsion

control program

from $3,000 to $13,000.

COLLEGE OF DUPAGE, Glen Ellyn, IL 1981-1999

Photographic Instructor

Developed photography course curriculum for adult continuing education

department. Designed outline and instructed photography classes on camera

operation, studio lighting and darkroom printing improving photographic

knowledge. Taught camera operation including photographic composition,

proper use of lenses and accessories, studio lighting and darkroom

printing.

. Outstanding part-time faculty award.

OTHER RELEVANT EXPERIENCE

B &J Nichols, Inc. Manufacturers Representative

Nutek, Inc. Sales Representative

Packer Engineering Associates, Inc Photographic Technologist

Wolf Camera & Video, Inc. Commercial Accounts Representative

EDUCATION & CERTIFICATIONS

College of DuPage, Glen Ellyn, IL

1977-1980

Apex Thermal Print and Epson 7880 w.f. inkjet install/training, Durham, NC

Kodak Picture Maker Digital Caf , Durham, NC

KIS 1500, 1600 series minilab, Glendale, CA

Kodak DLS software, Rochester, NY

Noritsu 3000 series minilab operator training, Elgin, IL

Noritsu 2600 series minilab operator training, Elgin, IL

Gretag 740 Master Lab operator training, Durham, NC

TECHNICAL SKILLS

Microsoft Word, Excel, Lotus Notes, Expense Manager, Travel Manager,

Blackberry 8830

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