Arthur Lynn Lewis
Monroe NC 28112
********@********.**.***
Objective To work in an Information Technologies or Information
Management
Environment in a solid company, exercising my technical
professional
skills to troubleshoot, analyze and problem solve issues in
software and
hardware, assuring minimum downtimes for clients, workstations
and
servers.
Skills
. Operating Systems; Windows Server 2000, 2003, Windows 95, 98,
ME, 2000, XP, Vista
. Office Product; Office Professional 95, 97, 2000, XP, 2003,
2007
. Adobe Products; Acrobat Professional 4.0, 5.0, 6.0, 7.0, 8.0,
9.0
. Active Directory; User Setups, Computer Setups, Printer Setups,
Migrations
. Inventory Maintenance; Inventory Database, Machine Upgrades,
Parts Ordering
. IP Phones; Setup and Maintain IP Phones and Switches
. Cabling; Making RJ45 and RJ11 cables and routing them as needed
. Exchange 2000 and 2003; Setup Users and route mail
appropriately
. Hardware Maintenance; Change and Upgrade parts in PCs and
Servers as needed
Experience
2009-2010 Consultant/Network Administrator Adecco Temp Agency Fort
Mill, SC
. Currently working for Yale Commercial Locks and Hardware, Lenoir
City, TN as a Network Administrator Consultant on a long term
contract.
. Responsible for entire IT shop at this location, including 100+
workstations, 7 servers, daily and weekly backups, all ordering,
barcode scanning server software, daily printing of jobs,
documentation, all software and licenses and time clocks for the
location.
1997-2009 Network Administrator Yale Security, Inc. Monroe NC
. Responsible for installing and maintaining software such as:
Microsoft Windows Operating Systems such as Windows 2000
Professional up to Windows XP Professional and Vista. All
Microsoft Office Products from 97 Professional through 2007
Professional. All Adobe Products including Acrobat Professional
up to Version 9. Other Software including Microsoft Project 98,
Project 2000, Terminal Server, SQL, Clarus, ODBC drivers, Corel
Draw 8,9, 10, Quark Express, Attachmate Extra Personal Client,
SNA Client, Castelle Fax Press, Calendar Creator Plus, Finexe.
. Setup Servers and Workstations for Company.
. Trained users for software mentioned above whether one on one,
or several users in a classroom environment.
. Responsible for ordering and maintaining equipment for the
company.
. Replaced Parts on Workstations and Servers as needed, such as
Hard Drives, Cd or Dvdrom drives, memory, processors, power
supplies, etc.
. Responsible for keeping inventory on 500+ Workstations and
Servers.
. Setup Network Scanner through Active Directory to be used by
Technical Products including building up Windows 2000 Server to
support it.
. Pushed McCafee and Trend Micro, corporate versions out to all
workstations and servers, installing dat files through automatic
downloads and manual downloads.
. Upgraded entire shop of 100+ computers from a Windows 98
environment to Windows 2000 environment and later to a Windows
XP environment and supported all the plants such as Wingate, NC;
Chicago, IL; Lenoir City, TN and others, through their
upgrades.
. Installed Shoretel Software and IP Phones on every users desk using DHCP
to connect the phone and computer to supporting switches.
. Made trips to Rixson Plant in Chicago, IL, Norton Plant in Wingate, NC,
and Corbin Ruswin Plant in Connecticut to convert all workstations over to
Active Directory. Also converted shop in Monroe.
. Added and deleted users and objects in Active Directory as needed.
. Setup users in Exchange 2003, throughout the company, for email.
1983-1997 Network Control Analyst/ BB&T/UCB Monroe, NC
Lead Network Control Analyst
. Maintained Automated Teller Machines, throughout North and South
Carolina, using mainframe system to monitor, fix problems and take them
down and bring them up.
. Issued IPL/IML commands to reboot mainframe on schedules.
. Participated in Bank of Greer, Bank of Iredale and SNB/BB&T
conversions, supporting branches, ATM conversion and all in-
house functions.
. Converted departmental documentation from a mainframe
environment to P.C. environment.
. Effectively maintained work schedule for all employees in
department, eliminating overtime to a bare minimum during
holidays, vacations, and illnesses.
. Assisted PC services with installation and replacement of PC components
in PC's throughout Operations Center.
Education
2002 Microsoft Corporation Charlotte, NC
. M.C.P., Certified in Windows 2000 Professional
1984-1987 Anson Technical College Polkton, NC
. A.A.S., Business Administration
1987-1990 Anson Community College Polkton, NC
. A.A.S., Electronic Data Processing