KATHY WARING **** Westwind Drive
Cumming, GA ****1
Cell: 954-***-****
**************@*****.***
SUMMARY
Senior Marketing Manager with successful track record in marketing
communications and event management in the technology industry. Proven
ability in managing successful programs with high satisfaction ratings
within budget. Instinctive aptitude for branding, project and campaign
management and creative development. Strong leadership in directing global,
cross-functional teams and managing partner and agency relationships.
Experienced in working and communicating effectively with all levels inside
and outside the organization. Strong verbal and written communication
skills. Demonstrates innovative ideas on new programs and processes to
increase efficiency, drive program participation, measure results and
generate revenue. Achieved 32% growth in event attendance and record event
revenue, over $1.5 million in incremental income to the company from one
campaign, and 95% program satisfaction ratings. Adapts effectively to rapid
changes.
PROFESSIONAL EXPERIENCE
MARKETING AND EVENT MANAGEMENT CONSULTANT 2008 -
present
Parker House Events LLC, Marketing and Event Management Company
Established business as freelance marketing and event management
consultant. Coordinated press and industry analyst participation for Citrix
Synergy. Organized press center, briefing rooms and media Q&A logistics.
Assisted in generating 25% more press and analyst attendees than originally
estimated while managing within budget that saw drastic cuts. Led PR and
analyst relations teams in recruitment process. Supported conference PR Web
and social media efforts. Drove global, cross-functional teams and
maintained partner relationships. Worked with exhibit house as a senior
account manager to help bring detailed budgeting and strategic account
services to top pharmaceutical client. Drove new exhibit build project that
is expected to lead to over $2 million in new revenue to the company.
Established measurement criteria.
. Successfully managed complex multi-million dollar budgets with savings
analysis and cost-center breakdowns.
. Grew press and analyst event attendance by nearly 40% year over year at
Citrix Synergy with reduced budget.
. Implemented new SharePoint portal to enable collaboration on budget and
reporting documents between agency and large pharmaceutical client
resulting in increased efficiency and productivity.
SENIOR MANAGER, CORPORATE MARKETING AND EVENTS 2003 -
2008
Citrix Systems, Inc., Global Software Company
Established strategic direction and managed marketing of corporate
technology events from conferences of up to 4,000 attendees for end-users,
partners and industry analysts to internal events of up to 1,400 attendees.
Managed event marketing campaigns including search and behavioral
marketing, online and offline advertising, email, direct mail,
telemarketing and joint marketing programs with partners. Oversaw all
elements of event Web site and online registration system. Wrote copy for
corporate Web site, intranet and Customer Newsletter. Led creative
development and production on all conference elements, collateral and
materials. Supervised global, cross-functional teams in project management,
content development and all logistical aspects. Worked closely with senior
management on outlining content and messaging aligned with objectives and
audience. Managed complex multi-million dollar budgets. Drove measurement,
analysis and ROI. Maintained agency relationships.
. Successfully managed complex $5 million budget including revenue
forecasting and hotel liabilities.
. Organized global internal brand launch in 28 cities worldwide resulting
in internal adoption of new brand.
. Developed worldwide event brand to enhance industry awareness and ensure
consistency.
. Grew customer event attendance 32% from '04 to '05, and 25% from '06 to
'07 to nearly 4,000 attendees.
. Generated over $6.5 million in sponsorship and attendee revenue at
customer conference.
. Established hands-on computer labs program at user conferences that
consistently sold out.
. Integrated leading-edge registration and badge system enabling new
capabilities such as access to real-time data, load-balancing for line
control and customized conference surveys.
. Promoted from Manager to Senior Manager, Corporate Marketing and Events
in 2005.
CORPORATE MARKETING AND EVENTS MANAGER 2000 -
2003
Citrix Systems, Inc., Global Software Company
Managed creative development and production of conference materials such as
marketing and promotional materials, Web site, stage set, conference guide,
presentation templates and signage for corporate events. Jointly
established global event brand guidelines for all event programs. Led
content development committee for major corporate conferences. Drove
speaker management process recruiting internal and external speakers.
Coordinated all elements of conference sessions. Managed all aspects of
incentive and internal events such as marketing, sales promotions, creative
development, site selection, a/v production, contract negotiation, f&b,
theme and d cor. Communicated and worked closely with CEO and other senior
executives on incentive events. Maintained agency relationships.
. Initiated VIP program at corporate conference that resulted in over $1.5
million in incremental revenue.
. Led content committee for corporate conference that generated
satisfaction ratings of 95%.
. Coordinated President's Club and family events that received 95%
satisfaction ratings.
. Implemented new incentive program within President's Club to drive more
revenue.
. Co-developed event disaster recovery plan for end-user and partner
conferences of up to 3,000 attendees.
TRADESHOW SPECIALIST 1998 -
2000
Citrix Systems, Inc., Global Software Company
Managed logistics for tradeshow program. Coordinated sponsorships and
speaking engagements at industry conferences. Co-managed Partner Pavilion
program including negotiating with show management on marketing programs,
communicating with participating Partners on contracts and logistics,
selling sponsorships and managing joint pre-show promotions with partners.
Fulfilled information requests from tradeshow leads.
. Managed 58-city, 1-day product launch tour in conjunction with Microsoft
product launch.
. Organized design and purchase of new Partner Pavilion and regional
exhibit properties.
. Co-managed launch of new Partner Pavilion including selling out the
space.
. Solely managed regional tradeshow program of over 150 tradeshows per
year.
. Developed strong relationships with show management companies for better
positioning in floor space and speaking engagements.
GLOBAL MARKETING COMMUNICATIONS MANAGER 1993 - 1998
Webtron, Printing Press Manufacturer
Established global marketing communications plans and lead generation
programs in line with marketing strategy. Managed advertising, sales
promotions and public relations activities. Negotiated media buys.
Coordinated worldwide tradeshows, special events and seminars. Worked
closely with Sales and international agencies and partners to create
consistent company and product sales tools and collateral. Generated
detailed proposals on behalf of sales teams for large implementations.
Established strong relationships with worldwide trade media, associations,
key industry contacts, partners and agencies. Provided marketing support to
international dealers.
. Developed and implemented consistent marketing communications plan that
helped establish brand identity worldwide.
. Established new product name and launch campaign to enter new markets.
. Organized special event for new market that increased brand awareness.
EDUCATION
Bachelor of Science (BS), Marketing (1993)
University Of Maryland, College Park, MD