Lucia A. Greenfield, M.A.
510-***-**** ***************@*****.*** Oakland, CA
Human Resources Professional
PROFILE
Human Resources professional with over four years' experience in
recruiting, benefits, training, on-boarding, off-boarding, development
of policies, procedures, manuals and documents and providing
departmental support
Experience working in a variety of industries, including biotech,
insurance and non-profit as well as start-up companies
Key Strengths & Traits: Problem solving, innovating, planning,
prioritizing, strong oral and written communication skills,
systematizing/synthesizing, multi-tasking, excellent attention to
detail, taking initiative, leadership skills, self-starter, hard
working, results-driven, conscientious, collaborative/team-oriented,
quick learner, positive, outgoing, friendly and helpful
KEY ACCOMPLISHMENTS
Took leadership of, streamlined and coordinated processes by
developing related policies, procedures and documents thereby
increasing efficiency resulting in a time and cost savings
Authored procedural manuals and training
Helped develop background check procedure, conducted over 400
background checks and collaborated with colleagues to determine course
of action for flagged background checks
PROFESSIONAL EXPERIENCE
Cytokinetics, Inc., South San Francisco, CA 7/07 - 9/08
HUMAN RESOURCES COORDINATOR
NOTE: Laid off due to company re-structuring
Recruiting: Worked closely with hiring managers, candidates and
admins, conducted interviews, extensive and complex interview
scheduling, travel coordination, New Hire Requisition and Personnel
Action Notice generation and tracking, generation of offer letters, ad
management, relocation coordination and document and expense
reimbursement preparation
Benefits: Processed enrollments, changes and terminations and
responded to and resolved benefits inquiries and issues (claims,
eligibility, etc.)
On-boarding: Notified appropriate parties, completed and processed new
hire paperwork, coordinated orientations, created collateral
materials, and conducted HR orientations
Off-boarding: Notified appropriate parties, coordinated exit
interviews, terminated benefits and prepared exit packets
Created departmental and non-departmental procedure manuals and
documents
Authored and delivered training and presentations
Performed administrative tasks in the following areas: HRIS input &
reports, HR files/records maintenance, correspondence, compensation,
benefits and training, coordination with Payroll, audit and SOX
compliance, creating PO's and check requests, collecting and preparing
materials for meetings, managing, scheduling and ordering materials
and tracking records for employee programs
CONTRACT POSITIONS VIA OFFICE TEAM, San Francisco, CA 9/06 - 6/07
FivePrime Therapeutics, Inc. 1/07 - 6/07
RECRUITING ASSISTANT
Partnered with Senior Executives and HR staff on all aspects of the
recruiting process and assisted with new hire process
Asian & Pacific Islander American Health Forum 11/06 - 1/07
HR ADMINISTRATOR
Partnered with Senior Executives on all aspects of the recruiting
process, managed group medical, dental, vision, life, AD&D, LTD,
COBRA, 403(b) plans and managed on-boarding and off-boarding
University of the Pacific, Arthur A. Dugoni School of Dentistry 9/06 -
10/06
ADMINISTRATIVE ASSISTANT
Provided administrative support to faculty
CONTRACT POSITIONS VIA ASCOT STAFFING, Oakland, CA 4/06 - 8/06
Kaiser Permanente 6/06 - 8/06
PROJECT SPECIALIST, Finance Metrics & PTA, National Facilities Services
Worked on special projects and provided administrative support
Kaiser Permanente 4/06 - 6/06
SENIOR STAFF ASSISTANT, HUMAN RESOURCES, Regional Office
Provided administrative support to Human Resources executives
CONTRACT POSITION VIA SOLOMON-PAGE GROUP, New York, NY 1/06 - 4/06
Calyon Corporate and Investment Bank
EXECUTIVE ASSISTANT
Provided administrative support to CFO
CONTRACT POSITIONS VIA HR STAFFING SOLUTIONS, New York, NY 6/05 - 12/05
American Red Cross of Greater New York 10/05 - 12/05
HUMAN RESOURCES ASSISTANT, Volunteer Resources Department
Assisted in development background check procedure, conducted over 400
background checks, collaborated with colleagues to determine course of
action for flagged background checks, re-vamped volunteer interview
questionnaire and interviewed volunteer applicants
Integro USA Inc. (Insurance Broker) 6/05 - 10/05
HUMAN RESOURCES ASSISTANT
Assisted start-up company in development of new hire procedure, new
hire orientation and new hire kit, conducted new hire orientations and
prepared new hire kits, processed new hire payroll and benefits
paperwork and responded to and resolved benefits inquiries and issues
(claims, eligibility, etc.)
Authored Guidelines for Regional Human Resources Representatives and
trained and provided guidance to these representatives
Created, maintained and disseminated HR documents and benefits
materials
ATTENDED GRADUATE SCHOOL AT COLUMBIA FULL-TIME 1/04 - 5/05
Equal Employment Opportunity Commission (EEOC), New York, NY 5/04 - 8/04
ENFORCEMENT INTERN
Conducted research on a charge of post-9/11 discrimination on the
basis of national origin and religion
Wrote interview questions and interviewed charging party
Prepared case documents for legal department; case was elevated to
litigation status
Authored training manual for Enforcement Interns
Arch Insurance Group, New York, NY 6/02 - 3/04
HUMAN RESOURCES ASSISTANT 2/03 - 3/04
Assisted start-up company in development of new hire procedure, new
hire orientation and new hire kit, conducted new hire orientations and
prepared new hire kits for all NYC employees
Authored and maintained HR Assistant Procedures Manual and Regional HR
Procedures Manual
Followed up on new hire payroll and benefits paperwork, processed
enrollments, changes and terminations and responded to and resolved
benefits inquiries and issues (claims, eligibility, etc.)
Coordinated annual benefits enrollment and developed and provided
related training for over 500 employees
Utilized ADP's HR Perspective to enter applicant and new hire
information, benefits information and employee changes and created
queries and generate reports
Created, updated and maintained HR forms and benefits materials and
disseminated them to regional offices
UNDERWRITING ASSISTANT 6/02 - 1/03
Cleared submissions, assigned policy numbers and billed clients
Created training and procedure manuals and trained Underwriting
Assistants and Technical Assistants
VOLUNTEER EXPERIENCE
PRESIDENT, Society for Human Resource Management (SHRM), Teachers
College Columbia University Chapter, New York, NY, 1/04 - 1/05
PROGRAM DIRECTOR, Kid Street Theatre (Non-profit organization), Santa
Rosa, CA, 1/94 - 5/94
EDUCATION
MA, Social-Organizational Psychology; Emphasis: Diversity, Columbia
University, New York, NY
BA, Drama; Emphasis: Acting, San Francisco State University, San
Francisco, CA
SKILLS
Word, Excel, PowerPoint, Outlook, Lotus Notes, Visio, ADP's HR
Perspective, ADP's PC/Payroll, Great Plains, Crystal Reports
PROFESSIONAL AFFILIATIONS
Member, Society for Human Resource Management (SHRM)
Member, Northern California Human Resources Association (NCHRA)