Susan K. Wakefield
**** *. ** *******, ***. *, Inglewood, CA 90302
Home -310-***-****
Cell - 424-***-****
****************@*****.***
Profile:
Administrative support professional seeking a challanging career offering
versatile office management skills and proficiency in Microsoft Office
programs. Exceptional problem solving skills, and readily adapts to change,
works independently and exceeds expectations, also able to multi-task
several priorities in order to meet tight deadlines without compromising
quality.
Skills
o Typing: 60 wpm
o Strong analytical and organizational skills.
o Excellent interpersonal skills, phone manner, and office etiquette.
o Software: All Windows operating systems, Microsoft Word, Excel,
PowerPoint, Outlook, and Access 2007 version.
Professional Experience:
Aurora Las Encinas Hospital, Pasadena, CA
5/2008 - 8/2008
Medical Staff Assistant
o Direct complex projects from concept to fully operational status.
Create organizational charts and diagrams using Microsoft Office
Visio.
o Attend Medical Board Committee meetings, record minutes and forward to
all members' peers and subordinates.
o Compile company statistics and data under the direction of the Medical
Staff Director.
o Schedule and maintain meetings for Chief Operating Officer, Program
Director and Hospital Administrator.
Daniel Freeman Marina Hospital, Marina del Rey, CA
6/2006 - 11/2007
Administrative Assistant
o Managed appointments calendars, and assist with travel arrangements
for executive staff. Communicate regularly with upper management to
address ongoing strategies and concerns. Confer with Medical Staff
Director when implementing a format for various medical documents.
o Summarize type and edit letters of recommendation letters for
physicians. Apply knowledge of medical terminology when typing and
analyzing physician's documentation.
o Verify physician's credentials via National Practitioner Data Bank.
Partisipated in the appointment and reappointment process of new and
reappointed physicians and allied healthcare practitioners.
o Collected medical staff annual dues.
UTI - Tower Urology, Los Angeles, CA
9/1998 - 5/2006
Administrative Assistant
o Managed an office of 10 employees and improved overall office
production by reducing absenteeism and tardiness by 50%.
o Implement Chart Management. Scheduled appointments, procedures, and
surgeries for patients.
o Maintained a centralized filing system for all project documents,
manuals by updating master filing index. Created formulas using
Microsoft Excel.
o Verified medical insurance via the telephone/Internet, and assist with
medical billing.
o Ordered and maintained office supplies. Coordinated upper management
daily outlook emails, meetings, travel arrangements, and their
itineraries. Answered, screens, direct, incoming calls, and
conference room reservations, distribute memos, faxes, file, and other
clerical assignments.
Education
Reseda High School - Graduated (H.S. Diploma) - Course of Study,
Academics 1974 - 1978
Cypress College - Major, Medical Staff Services 2008 - Present
Cypress, CA
References: Furnished upon Request