Customer Service Manager
Resume:
Valley, AL 368**-***-****
vtsjackson@knology
.net
Vantavious Jackson
Objective To obtain a stable career with growth opportunity.
Education August 2000- May 2006 Alabama State
University
Bachelor of Science Degree in Computer Science
August 1996-May 2000 Lanett High
School
High School Diploma
Work Experience August 2009 through present MOBIS
Production Team Member
Assemble the frame of the car for Kia
Train new team members on job process
Jan 2007 through August 2009 CPSI
Training Manager (Jan 09 - Present)
Train new hires how to use the CPSI system
Ensure that new hires are aware of company
policies, procedures, and customer courtesy
Create and administer tests
Retrain existing employees on new and old materials
Manage employee time sheets
Customer Service Supervisor (Aug 07 - Jan 09)
Prepared the employees daily work
Monitored the employees periodically through the
work day, and be available to answer any questions
that may arise
Customer Service Rep (Jan 07 - Aug 07)
Contacted former hospital patients and inform them
about their balance and offer the opportunity to
set them up on a payment plan
Explained insurance coverage
March 2005 through Jan 2007 Milliken
Lab Technician
Tested samples of materials used for different
products such as air bags, blue jeans, hats, lawn
mower bags, etc.
Performed weekly audits of the job site
November 2004 through March 2005 Kardoes Rubber
Company
Chemical Lab Worker
Loaded chemicals to begin the assembly line
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