Philip Thompson
CTO/Vice President of Engineering proven track record of delivering
disruptive new products and services to consumer, enterprise and service
provider markets. Full cycle leadership from concept to support, creating
powerful and energized R&D teams integrated with business vision, mission
and values. Expert in leading organizations thru cultural change and new
technology adoption to unleash creativity, open new markets and
dramatically improve bottom line performance. Custom adaption of world
class methodologies (Agile) to your business needs, "hands on" leadership
style, demonstrated ability to build partnerships, innovate, lead multi-
site and multi-company development and attract talent while delivering
great results, predictably. Invited speaker at industry events. Looking
forward to unleashing innovation for you leveraging my experience,
strategic leadership and attention to detail.
Building Teams to Deliver Results
< Led multinational/multicompany Research and Development teams tripling
release frequency (Ireland, China, Canada, Ukraine, United States,
India) (Optimized mix of contract and in house staff)
< Conceptualized and created industry disrupting products and services
< Redesigned Multi-National and Multi-Cultural Teams to double
productivity while improving product quality and release
predictability
< Led businesses to enter new markets, adopt new processes and integrate
new technology.
< Created and led cross company partnerships to fill product gaps, take
advantage of emerging opportunities, enhancing quality, raising
customer satisfaction and improving operations
< Adaptive personal style based upon values and vision, wide range of
team sizes (12-250+) and budgets
Business Integration
Innovation
< Track cross industry trends to indentify disruptive opportunities
(Components, Systems, Platforms)
< Incorporate emerging best practices and industry assets to improve
productivity and focus on value added
< Build cross industry partnerships to amplify company's value
Executive Vice President/
Chief Technical Officer 2004-2010
SIMtone Corporation - Virtual Services Cloud Technology Provider/ Desktop
& Embedded Software Client
Restored engineering team's vision and direction by focusing on key
customer needs, establishing custom processes and quality rigor. For
first time in three years, team delivered new releases on time,
meeting or exceeding business requirements.
. Doubled R&D productivity (Function points/month), tripling
release frequency, Simplified Team Design, Decreased fault
density by 100% (Introduced Agile and supporting infrastructure)
. Invented and led Development of new Windows and Linux based
Service Delivery architecture
. Led development: desktop software products, C++ based embedded
product (on sourced hardware)
. Transformed Internet Operations Center Software to serve service
provider scale customers
Philip Thompson
mPhase Technologies - IPTV Software and Hardware Suite
Transformed underperforming organization to deliver regular releases
on time, improved product quality by factor of 5 in 8 months, tripled
feature content in 12 months with optimized mix of internal and
external development. Led operations: Deployments in three countries,
variety of networks
. Led Development of consumer IPTV STBs and factory engineering
(China) (All aspects of design and realization including
conformance, integration engineering, production, DFx)
. Pioneered an Extensive Partner Program (Gaming, Digital Rights,
Video on Demand)
. World Wide Development, Mix of Internal and Outsourced
Development
. Prototyped and Developed Instustry's First Cablelabs 2.0
Metadata management system
. Designed, Built and Directed Operations Center, Remote OAM&P,
Monitoring, Tier 3, 4, and 5
Senior Vice President/ Executive Director 2000-2004
Lucent Technologies
Bell Laboratories Research: Created and developed new concepts in
Quality of Service Networking including application aware networking
and service layer for a new MPLS switch, Spearheaded initiative in
EPON technologies leading to multiple 802.3ah standards submissions.
Technology planning, acquisition due diligence, patent portfolio
assessments, competitive engineering.
GeoVideo Networks (A Lucent Venture): Realigned program with business
objectives, built entire new team and software system for disruptive
Internet based ATM/IP Store and Forward Video Network. Delivered
multiple releases on schedule between three development centers
(India, US, China) and three companies.
Wide Area Networking Systems Group: Led development of consumer and
small business router/firewall/VOIP/VPN devices: hardware, software,
physical design and conformance. Redirect product vision to custom mix-
match technology. 80% drop in field failure rates, raised product
first pass test yields to 98%, and decreased quote to product time by
40% to help support 50% growth of business.
Director 1993-1999
Lucent Technologies
IP-PBX Service Provider System Engineering and Marketing.
Conceptualization of new product category. Evangelist for service
hosted IP PBX offers including system engineering, public
presentations, strategic account technical support, technical
marketing and training.
Led all aspects of startup new business and technical team realizing
small business access device (hardware, software, physical design,
factory (Jabil), conformance) to take advantage of product line gap.
Led all aspects of business (P&L) and R&D including design,
development, integration, test, sales, marketing and support. Team
achieved Best in Class Development Time, Cited as Lucent "Benchmark
Product".
Merlin Legend Product Line was losing share in the marketplace, costs
were unsustainable, asked to windup project. Took over Led System
Engineering, Circuit, Physical Design, Firmware Development, Forward
Looking Work, ASIC Design and Production Engineering. Built cross
company team with product management, factories, sales and marketing
to rebirth the product, leveraging acquired multinational assets.
Product life significantly extended:
. Raised Production 5x, while dropping costs 44%
. Innovative VOIP capability, Function point/year increase over 100%
. Lowered field no trouble founds below 0.5%, Time to install by 85%,
New Business Creation: Led team to re-architect and redesign embedded
and small voice mail systems creating new product line enabling growth
of Small Business Voice Mail
. Reintegrated $15M/year business and grew to over $200M/year in 26
months.
. Changed paradigm for development using outsourced DSP software team
and risk managed partnership for Intel FLASH Technology. (Partnered
with Factory Sourcing)
. Inspired sister projects to rethink desktop telephony increasing
display unit constructs, differentiating entire product line from
competition.
Philip Thompson
Technical Manager 1984-1993
AT&T Bell Laboratories
New Business Creation: Expanded role to include technology road
mapping process, competitor technology assessments and became leader
of due diligence technical teams. Created organization and led
creation of pen based telecommunications products with Eo and Apple,
Computer Developed Computer Telephony Integration product line
("Passageway")
. Created line of consumer and small business telephony
integration products (Mexico production)
. Led First Intra Company Development/ Partnership (AT&T with
Apple, Eo, HP, IBM)
. Created First Product Brand (PassageWay) and first company
external SDK
. Evangelized Technology with Intel, Dell, HP and IBM (CHI to
become HSSI, USB 0.9, USB 1.0)
. First co-competition projects for AT&T with Microsoft (TAPI),
Rolm/Siemens (Versit)
Cost pressures from China and Korea were threatening low-end PBX line.
Architected and led hardware team creating new digital PBX: System 25.
ASIC development, firmware design, physical design, power, test and
certification
. Broke barriers between factory and R&D in reallocating design
functionality to reduce costs
. Built relationships across company to leverage existing
technologies and subsystems
. Introduced Digital Signal Processing, use of commodity
components, advanced manufacturing/test technologies to AT&T
communications products.
. Led design of new telephone line: very low cost/high function
enables by unique ISDN definition
Career Notes 1970-1983
AT&T Bell Laboratories
Member of Technical Staff, AT&T Bell Laboratories Designed
hardware/software for Unix based computer systems. Doubled system
performance in one year, reduced factory defects by 75%, field "SWAT"
team leader for strategic accounts. Detailed UNIX systems knowledge.
Founder, Princeton Hardwares: Created company building custom
solutions for laboratories, schools and light industry while in high
school.
Awards
Lucent Technologies Business Communications Systems: Partner of Choice (2
times), Trailblazer Award (2 times), Council Of Leaders (3 times) Industry
Awards: CTI Magazine Product of the Year (2 times), Apple Computer Teamwork
Award, OSHA Best in Class for "Enterprise EMS Services", Business Unit
Diversity Leadership Award, "10 in 5" Quality Award
Technologies
Development Methodologies: Waterfall, Spiral, Iterative Prototyping,
Agile. Technologies: SSL, PKI, Oracle, SQL,, EC2, MACRO, custom tools),
Platforms: VxWorks, Android, Windows (XP, CE, Vista, 2k), Linux, EC2,
ESX, Vmware, MontaVista, pSOS, Custom (embedded products) Tools: Test
Complete, Rally, Bugzilla, FogBugz, SQL, Macro, Office, TeamWorks, Wiki,
Drupal, Sharepoint, Protocols: UDP, TCP, Wifi, WiMAX, MPLS, 802.3x, Frame
Relay, SNMP, SIP, H323, ISDN, ETR, POTS, LS/GS, Tie, Custom
Education
. BS Electrical Engineering / Biomedical Engineering, Carnegie Mellon
University
. MS Electrical Engineering / Computer Science, University of Michigan
. Continuing Education: Technical (Software Development, Systems,
Technologies, Architecture), and Management (Software Contracting,
Strategic Planning, Needs Analysis, Technology Management, Leadership,
Organizational Design): PhD Candidate: Capella University
Comprehensive Leadership: Bottom Line Results
Roadmap Development
Competitive Analysis
. Benchmarking
. Industry Presentations
. Standards Development
. Project Management
. Product
Manage
ment
. Strategic Planning
. Inclusive Leadership
. Requirements Management
. Patent Portfolio Management
. Customer Briefings
. Sales Training
. Documentation Development
. Q/A Design
. Field Support
. Factory Engineering
. Due Diligence Investigations
. Partner Development
. Board Advisor
. Change Management
. Process Design/Metrics
. Analyst Briefings
. Demo Center
. Rapid Prototypes
. SDK/API Support
. Trial Management
. Technical Marketing
. Budget Management
. Software Contracting
. Rapid Response Teams
. Cost Control
. RFP Management