Management Analyst

JULIE BEMAN

*** **** ******, ******* ** *****

413-***-**** (home)

860-***-**** (cell)

*****.*****@*****.***

QUALIFICATIONS

Project leaderships, business analysis, and data analysis in business and

information technology settings. Effective communication skills. Detail

oriented. Comfortable interacting with all levels of an organization. Able

to respond quickly to shifting priorities.

RELATED EXPERIENCE SUMMARY

. Five years in Equal Credit Opportunity Act, Community Reinvestment Act

and Home Mortgage Disclosure Act compliance

. Creation of risk management reports for banks with various charters

. Data conversion, validation, and analysis

. Training development and delivery

EXPERIENCE

The Hartford Insurance Group, Hartford CT

2007 - 2010

IT Business Consultant, Heritage Holdings

Member of development team creating regulatory and financial reporting

applications and Electronic Content Management program.

. Elicit requirements and create specifications for reports, data

conversions, and software enhancements.

. Serve as analyst on Medicare anti-fraud project.

. Work with clients to enhance transaction-balancing data warehouse.

. Develop and deliver training to customers and peers.

. Serve as IT contact for internal auditors.

IT Business Consultant, Hartford Technology Services Company

Member of team developing Enterprise Data De-Identification Service

. Acted as project lead for pilot data de-identification project.

. Conducted research in the privacy space to incorporate industry-standard

guidelines into software and client workflow.

. Assisted in creation of communication documents to describe service

offerings. Conducted presentations and training for lines of business,

including senior leadership.

. Acted as lead analyst for client/server proof of concept team. Created

and executed tests for product offerings; analyzed and presented results;

contributed to development of purchase recommendation.

AgencyPort Insurance Services, Boston MA

Business Analyst: ACORD Consulting

2006 - 2007

Member of software development team for company offering customized Web-

based applications to insurance carriers and agencies

. Conducted data conversion testing from agency management systems to Web

portals.

. Identified, researched and documented conversion issues for developers;

wrote technical specifications to correct issues; tested fixes and

communicated results.

Wolters Kluwer, PCi Corporation, Boston MA

Consultant: Professional Services and Regulatory Analytics

2005 - 2006

Fair lending and community reinvestment consultant for industry-leading

software company's professional services practice group

. Wrote detailed regulatory risk management reports to alert financial

institutions of potential regulatory risks using statistical analysis,

demographic data, and mapping tools.

. Served as subject matter expert on Equal Credit Opportunity Act,

Community Reinvestment act and Home Mortgage Disclosure Act issues.

. Facilitated requirements elicitation sessions, documented and analyzed

requirements, created specifications and data conversion guidelines.

. Managed software implementations.

. Developed and delivered customized training to facilitate adoption of

technology.

. Provided post-implementation support to convey best practices for

software adoption and regulatory compliance.

Webster Bank, Waterbury CT

2002 - 2005

Business Analyst, Compliance

2003 - 2005

Facilitator of cross-functional team comprised of business lines,

compliance, information technology and internal audit working to create

fair lending and community reinvestment compliance program.

. Worked with team to create fair lending methodology consisting of

reporting, analysis, and identification of actionable items for

enhancement of lending performance and regulatory compliance.

. Analyzed lending data to ensure compliance with Equal Credit Opportunity

Act and Community Reinvestment Act.

. Assisted in preparation of annual Home Mortgage Disclosure Act

submission.

. Provided rapid analytic response to senior and executive level management

in support of media and community inquiries; participated in media

interviews as needed.

Analyst, Information Technology

2002 - 2003

Member of team supporting acquisition integration, cash management,

correspondent banking, risk management and Customer Relationship

Management.

. Assisted executive in charge of integration team for acquisitions,

including coordination of business systems, database conversions, and

network and telecomm integration.

. Facilitated meetings to elicit and document requirements for financial

reconciliation tools for risk management team.

. Provided production support for enterprise-wide Customer Relationships

Management tool and business banking cash management tool.

Jenzabar Incorporated, Boston MA

Data Conversion Coordinator

2000 - 2002

Lead consultant for data conversion projects moving data from legacy

systems to a suite of management tools for small and mid-sized colleges and

universities nationwide.

. Facilitated conversion orientation, requirements gathering, and data

mapping sessions.

. Worked with team of SQL programmers to convert data according to client

specifications.

. Provided training to facilitate adoption of technology.

. Conducted post-conversion data validation both remotely and at client

sites.

OTHER PROFESSIONAL EXPERIENCE

Rojas Group Inc, Branford CT 1999 - 2000

Senior Business Analyst

Entrepreneurial Center, University of Hartford, Hartford CT

1998 - 1999

Assistant Director

Citizens Research Education Network, Hartford CT 1997 -

1998

Business Manager and Data Analyst

Fleet Bank, Hartford CT 1995 - 1997

Community Reinvestment Act Analyst

CERTIFICATIONS

Business Analyst Associate

TECHNICAL SKILLS

Microsoft Office Suite including Word, Excel, PowerPoint, Access, Visio,

Publisher. Business Objects. TOAD for Oracle. SQL Plus. SQL Server

Management Studio. Sharepoint. Sametime. Exposure to Microsoft Project,

Crystal Reports, XML, SPSS Clementine, SNL, HTML.

PROFESSIONAL EDUCATION

Detailing Business Data Requirements, Defining Requirements for Business

Intelligence Projects, Project Planning, Monitoring and Control; Detailing

Process and Business Rule Requirements; Building a Business Analysis Center

of Excellence; Essential Skills for the Business Analyst; Accounting;

Marketing; Introduction to Data Mining; Information Design; Marketing for

Non-Profit Organizations; Event Planning for Non-Profit Organizations;

Financial Management for Non-Profit Organizations; Fundraising for Non-

Profit Organizations

PROFESSIONAL ASSOCIATIONS

International Institute for Business Analysis

EDUCATION

Trinity College, Hartford CT, Bachelor of Arts in Philosophy

Westfield State University, Westfield MA, Master of Arts in English

anticipated

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