Shivashankar Suryanarayanan Email:

abl6dw@r.postjobfree.com

IBM Certified System Administrator

Phone: 318-***-****

Certifications

. IBM Certified System Administrator-WebSphere Application Server V6.0

. IBM Certified System Administrator-WebSphere Application Server V6.1

ND

Summary:

. 6+ years of IT experience with 4+ years of strong experience in IBM

WebSphere Product administration.

. Extensive experience in installation, configuration and system

administration of WebSphere Application Server (Ver 5.1, 6.0, 6.1, 7.0)

on various platforms (AIX, Solaris, Linux and Windows).

0. Well versed in implementation of Work Load Management methodology and

fail over mechanisms using vertical and horizontal clustering.

1. Expert level scripting experience (wsadmin (JACL/Jython), UNIX

(bash/ksh)); Intermediate level scripting in xml, html, perl, C,

JavaScript and SQL.

2. Experienced in installing, configuring and maintaining Server,

Application and Web monitoring tools (Wily Introscope, Tivoli Performance

Viewer, SiteScope and ActiveWatch)

3. Played lead role in business critical large scale infrastructure

projects such as WebSphere Migration, DataCenter Migration, Application

Migration and Security & Audit Compliance.

4. Played release manager role for several projects with high financial

impact; Worked closely with PM, development, testing and production team

to align project deliverables, dates and report issues/concerns.

5. High comfort level in delivery management, build, deployment and release

of J2EE applications on WebSphere Application Servers (ClearCase, RAD,

WAS Express/ND/XD).

6. Proficient in installing and configuring Web Tier (iplanet, IBM HTTP

server, Apache, WebSphere Plugin)

7. Working knowledge of DB and Backend tiers (Oracle, DB2, Sybase, SQL

Server, ESB, JMS, MQ); Expertise in configuring providers.

8. Provided on-call support on 24x7 shift rotation basis; used Infoman for

Change Management and Incident Management.

9. Excellent problem resolution and analytical skills with ability to work

under pressure in a highly visible role;

10. Outstanding organization and presentation skills; well experienced in

delivering POC presentations and training sessions to large and varied

audience.

11. Strong work ethics, dedication and perseverance; Doctoral Degree in

Engineering and outstanding performance in professional career.

Education:

. Doctor of Philosophy in Engineering (November 2007). Louisiana Tech

University, Ruston, USA.

. Master of Science in Microsystems Engineering (November 2007). Louisiana

Tech University, Ruston, USA.

. Bachelor of Engineering in Industrial Engineering (July 2002). Nagpur

University, India.

Strengths:

. Ability to identify and analyze problems, and provide innovative

solutions; systematic problem solving approach with attention to details

. Comfortable working individually as well as a team player

. Continued quest for knowledge and skills

. Excellent communication and presentation skills

Professional Experience:

Citi, Jacksonville FL

August 2008 - Present

App System Engineer Senior

Role as WebSphere Administrator

. Installation of WebSphere Application Server (V 6.0, 6.1 and 7.0),

WebSphere Plugin (6.1/7), SunOne and Apache WebServers in Solaris,AIX,

Linux environments

. Building out WAS environment including configuring LDAP, DataSources,

JMS, Resource Adapters, MQ, JVM, PMI, Hosts etc. Scripting environments

for automating builds.

. Implementing Horizontal and Vertical Clustering, Work Load Management

(WLM) to make an application Highly Available. Performance Monitoring and

Tuning of Applications using IBM Tivoli Performance Viewer (TPV).

. Working with IBM to debug ongoing issues (opening PMR, follow-up,

downloading fixes etc); well versed in applying IBM refresh packs,

fixpacks and interim test fixes

. Implementing security policies at various levels (LDAP, SSO, Inbound SSL,

Mutual Auth, Third Part App Communication etc)

. Deploying EARs, WARs and configuring application specific JVM settings.

. Involved in performing stress testing to test for workload balancing and

memory leaks, connection pooling issues in Web Sphere Application Server

and tuning.

. Migration / Upgrade of WebSphere Application Server to 6.0.2.19 and 6.1.

. Installing and configuring monitoring tools such as Wily Introscope and

HP-SiteScope.

. Managing and executing periodic production releases; preparing

implementation plans, performing dry run, collecting validation data,

getting approvals etc.

. Leading and coordinating large scale infrastructure projects such as

DataCenter Migration, WebSphere Migration and Security Implementation.

. Adhering to the policy and procedures of Change Management using Infoman,

Ensure that any change made to the environment is well documented and

approved by the respective departments.

Role as On-Call Support

. Performed 24/7 production support on rotating oncall pager

. Monitoring Infoman queues and creating/assigning/reassigning trouble

tickets and request for change.

. Active monitoring and on-call support of highly critical financial

websites. Monitoring and troubleshooting server health, JVM, connections

and resources.

. Managing alerts thresholds on various monitoring systems; monitoring

external drones using Mercury Activewatch

. Preparing periodic reports and analysis for Sr. Management and

development.

. Log analysis and troubleshooting using Log analyzer, Thread Dump

Analyzer, product logs, application server logs, SAS Tracing etc.

Scripting/Development Role

. Writing one-time xml and wsadmin scripts for app deployment, build and

similar automation tasks; scripted build and deployment of 300+ mb

applications, reducing environment downtime from 1 day to 1 hr.

. Writing shell and wsadmin scripts making configuration changes during hot

production releases and interim break-fixes.

. Shell scripting for log archival, clean-ups, server maintenance, cron

jobs etc; maintained smooth operations of over 150 production boxes

running several high traffic data intensive applications.

. Scripting (bash, NDM, sql) on batch servers for audit logs, audit

compliance tasks, log archival, statistics etc.

. Perl scripting for building custom applications for internal use

(reports, maintenance, monitoring etc).

. Creating managing streams (Rational Clearcase) on version control for new

projects. Building packages for deployment using RAD 6/7.

. Application Server performance tuning of resources like WebContainer,

JDBC Connection Pools, Thread Pools, System Load (like CPU utilization

and Memory utilization), Garbage Collection and JVM Heap Size.

Environment: Solaris 10, IBM AIX 5.3, Windows 2003, WAS 6.0.2.x,6.1.X,

WAS 7.0, SunOne WebServer, IBM HTTP Server, Wily Introscope, HP-

Sitescope Siteminder, SiteMinder 5.x, IHS WebServer2.0.42, LDAP, Java,

J2EE, JSP, Servlets, ESS SHARK, EJB, XML, JDBC, JavaScript, ORACLE

10.0.2.3, DB2, HTML, Lotus Notes, Microsoft SharePoint.

Citi, Melville NY

Dec 2007 - July 2008

Sr. System Analyst

. Installing and configuring WebSphere Products (Web Sphere Application

Server, WebSphere Portal, MQ) on Windows 2003/NT Server and AIX

environments.

. Deploying the applications on clusters, updating the installed

applications and updating Web Server plug-in configuration using

administrative console as well as Jacl scripts.

. Good working experiences with Session Management, creating replication

domains for session persistence (Memory to Memory replication) using

client server methodology. Used WebSphere backup and restore scripts for

backing up WebSphere repository

. Managing and Monitoring the JVM performance by WebSphere Heap Size,

garbage collection, JDBC Pools Responsible for Architectural Design,

. Eabling WebSphere global security using Local OS and LDAP/LTPA mechanism,

SSL configuration and Ordering digital certs for Pre-prod and Prod

environments.

. Installing Siteminder and enforcing Application wide Authentication and

Authorization Services.

. Configuring Websphere MQ and monitoring using IBM Candle.

. Configuring WebSphere resources including JDBC providers, JDBC data

sources, connection pooling.

. Troubleshooting any errors associated with Websphere Application Servers,

DB2 Database servers and IBMIHS / SUNONE Web Servers.

. Installation, support and performance monitoring of Web server and

Application server, and maintenance of all applications running on the

performance test (Load Test) and UAT environment.

. Actively involved in monitoring server performance, network traffic to

reduce performance bottleneck.

. Developed and utilized Wily Introscope instrumentation/dashboard

presentation scheme

. Performed 24/7 production support on rotating oncall pager

. Administered LoadRunner performance testing strategy and developed user

scripts

. Documentation and datacenter layout design using Visio and Lotus Notes.

Environment: IBM AIX 4.3,5L, SUN Solaris, LINUX, Windows

2000/2003/XP/98, VMWare, IBM Enterprise Storage Server (Type 2105),

WebSphere Application Server 5.0.x, 6.0.x, 6.1.x, 7.0, IHS Web Server

6.0,6.1, Netegrity Siteminder 5.X, TSM 6.1, Tivoli Storage Manager

DHCP,DNS servers.

Louisiana Tech University, Ruston LA

August 2003 - November 2007

Graduate Student Worker

Student worker at College of Engineering and Sciences (COES)

. Worked with the IfM as a student worker to setup a new Computer lab and

assist in UNIX builds and package installations.

. Installed IBM WebSphere Application Server V5.1 Express on several UNIX

and Windows boxes across Computer Engineering Dept Student labs.

. Daily maintenance of the main EGL web, FTP, DNS and mail servers

. Design and implementation of a daily backup plan

. Technical support for in-house programmers/students

. Maintenance of security policies throughout the network

. Hardware maintenance

. Documentation and reporting

Student worker at Institute of Micromanufacturing (IfM)

. Assisted in planning and designing the IfM's LAN network expansion.

Upgraded and configured Microsoft Window server and installed network

routers, cabling, and firewall.

. Prototyped a redesign of our web presence; developed Web site using

ColdFusion 5.0, Fusebox 2.0, MS Access 2000, and SQL Server 2000

. Designed Web GUIs using HTML, DHTML, CSS, Dreamweaver Ultradev,

Photoshop, and Fireworks

. Managed a cluster of Apache web servers, Apache Tomcat Java Servlet

Servers, Sun Glassfish Java application servers in a VMWare Suse Linux

environment

. Managed a customized dynamic content management system written in Perl

and PHP connected to Sybase databases

. Extensive experience in writing shell and perl script for menu driven

interfaces and numerical models.

. Provide technical support for application systems integration with

database server and application

Environment: IBM AIX 4.3,5.1, SUN Solaris, RedHat 7.1, SuSE 9.2, Apache

Tomcat, VMWare, Sybase,, Windows 2000/XP/98, IIS, MS Exchange Server,

ColdFusion 5.0, Fusebox 2.0, MS Access 2000, and SQL Server 2000

Concourse Computer Technologies, Nagpur India

April 2002 - July 2003

Web Administrator

. Installed, maintained and administered variety of enterprise middle-ware

systems including WebSphere Application Server V 4.0 and V5.0

. Supported local and remote web developers and content developers

. Monitored Web site traffic via WebTrends Log Analyzer 8.0

. Established standards and procedures in order to support these systems

across enterprise.

. Installed, upgraded, maintained, and customized all associated system

software (Java and J2EE). Developed, tested, and maintained business

interruption and resumption procedures specific to those environments and

set up DB update system or create new system for new applications.

. Assisting application development teams in troubleshooting, application

performance testing, and application deployment perform system

maintenance.

. Modifying SQL queries and monitoring the health of Oracle 8i database.

. Administration of Citrix Servers configured with Citrix Metaframe XPa

with load balancing activated. Troubleshooting issues related to user

connectivity.

. Regular activities also involve direct interaction with the users as

confidence building measures. Arranging training sessions and give

presentation to users.

Environment: WebSphere 4.0,5.0 Server, Actuate, SiteMinder, Veritas

Netbackup, ClearCase, AIX, Solaris, Windows NT, Windows 2000, IBM p630s

and p660s, and Sun 450s, Citrix, VPN

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