Customer Service Software

Ned A. Saviski

** ******** ******

Dalton, MA *1226

H. 413-***-**** C. 413-***-****

********@*****.**.***

PROFESSIONAL SUMMARY: A seasoned finance professional with a strong

background in multiple accounting environments. General accounting

experience includes federal, state and local tax preparation and reporting,

account payables, account receivables, reconciliations, journal entry

preparation, auditing and human resource responsibilities. A service

oriented professional with an exceptional focus on accuracy while adhering

to policies and regulations.

EXPERIENCE:

LOAN PORTFOLIO REPORTING SPECIALIST

Berkshire Bank, Pittsfield, MA (November 2009-May 2010 (position eliminated

due to department restructure))

Responsible for financial reporting of the commercial and consumer loan

portfolio to the bank's risk management team. Reporting includes overall

bank wide delinquency, non-accrual accounts, participation loans -bought

and sold, and quarterly reports to the FDIC. Other duties include filing of

1099C forms, interest rate monitoring, writing procedures and extensive

work with Microsoft Office and report writing software.

BOOKKEEPER

WYMAC Management Corporation, Pittsfield, MA (August 2003-June 2005; Part

time, June 2005-Present)

Responsibilities include the account payables process, issuing checks to

vendors, account receivables, tax reporting to the Commonwealth,

reconciliation of bank statements, recurring journal entries, and

reconciling general ledger accounts. Other duties include processing

payroll for up to 150 employees and preparing related journal entries,

calculating and issuing child support payments, processing month end

inventories, calculating gross profit, and ensuring tax and immigration

documentation is processed accurately.

SUPERVISOR, TAX COMPLIANCE

KB Toys Retail, Inc., Pittsfield, MA (November 2007-March 2009)

Accountable for preparation, review and timely payment of bi-weekly,

monthly, quarterly and annual federal, state and local withholding and

unemployment taxes, creating and generating payroll reports through

PeopleSoft payroll software and preparation and payment of monthly,

quarterly and year-end sales and use tax returns for all states, Puerto

Rico and Guam. Additional duties include balancing all related tax GL

accounts, performing all necessary functions related to gross receipts tax

and business licensing, setting up bank accounts and initiating wire

transfers in bank software, and training and supervision of tax compliance

associates.

TAX COORDINATOR

KB Toys Retail, Inc., Pittsfield, MA (June 2005-November 2007)

Responsible for preparation and review of monthly, quarterly and year-end

Sales & Use tax returns for all states, balancing all related tax GL

accounts, performing all necessary functions related to gross receipts tax

and business licensing, and scheduling wire transfers in bank software.

INTERNAL AUDIT ASSOCIATE

Berkshire Bank, Pittsfield, MA (March 2002-February 2003(position

outsourced))

Conducted assigned audits to ensure bank operations and records were in

compliance with internal policies and external requirements. Prepared

detailed reports and memos to provide documentation of audits for

management and FDIC inspections.

ELECTRONIC BANKING CUSTOMER SERVICE REPRESENTATIVE

Berkshire Bank, Pittsfield, MA (February 2003-August 2003)

Responsible for ATM/ Debit Card maintenance, new customer set up, cross-

selling of bank products, set up of daily customer wire transfers, and

assisting external and internal customers with internet banking and

telephone banking technology.

CONSUMER LOAN COLLECTOR

Berkshire Bank, Pittsfield, MA (May 2000 -March 2002)

Mortgage and loan receivable collections for up to 460 outstanding

accounts. Duties included developing problem-solving techniques for

customers, extensive research, file maintenance and clerical and telephone

communications.

EDUCATIONAL BACKGROUND:

Massachusetts College of Liberal Arts -Bachelor of Science, Business

Administration

Dean's list graduate

Berkshire Community College -Associate of Science, Business

Administration

Dean's list graduate

COMPUTER SKILLS:

. Proficient in Microsoft Office software, 2007 & prior versions

. QuickBooks Pro Training

. Bottom Line accounting software

. Thompson Insource tax software

. Windows NT, XP & prior versions

. Open Solutions, Inc. - Bank operating software

. Forest & Trees - SQL report writing software

. PeopleSoft payroll software

. Bank of America and company specific software

. Extensive internet research

MISCELLANEOUS:

. Four years relief staff for Berkshire County Association for Retarded

Citizens

. Employment prior to banking consisted of Restaurant Management

positions

Contact this candidate