Manager Management

Gregory A. Pupelis

*** *. ********* ***. ******* IL 60148

630-***-**** (cell) 630-***-**** (home) ********@***.***

Configuration Manager/Rational Tools Administrator

Qualified Configuration Manager with over ten years' experience in data

management, configuration identification and control, standards

development, creating and managing training programs with an emphasis on

ClearCase, MultiSite, ClearQuest and Requisite Pro in a UCM environment.

> Experienced in developing and implementing configuration management

programs and processes in a fast-paced, high-pressure environment.

> Experienced in designing and documenting technical training

programs.

> Dedicated team leader with well-developed communication and

presentation skills.

Professional Experience

Consulting Remote Customer Support - (Chicago, IL - Consultant)

Rational Tools UCM/ClearCase/ClearQuest/Req Pro - CME Apr.

2009 - Present

> Remote phone support

> Maintain V7 ClearCase,ClearQuest and ReqPro environment.

> Implement patches/updates

Raytheon Missile Systems - (Tucson, AZ - Configuration Manager) Aug.

2008 - Mar. 2009

IBM CM Tools Support

> Configured the development environment for MALD and Maverick

projects using Synergy and Change/Synergy version and change

management tools.

> Provided Build/Release support and documentation including software

configuration management plans.

> Conducted Software Change Control Board (SCCB) meetings.

> Designed directory structure per project.

> Provided CM tool training.

BAE Systems (Expeditionary Combat Support Systems - Wright Patterson AFB -

Dayton, OH)

Rational Tools Administrator Consultant June -

August 2008

> Supported ClearCase and ClearQuest users in a secure environment.

> Created security triggers.

> Created support documentation.

Walgreens (RCGIT - Schaumburg -

consultant) March - May 2008

Part of the Configuration Management project Team (Phase I) to develop

processes and procedures and recommend Configuration Management tools.

> Conducted Process Action Team (PAT) requirements meetings.

> Interviewed department management to uncover deficiencies/needs.

> Created Standards and Process documentation.

> Researched and recommended potential CM tools; Subversion, JIRA

and Hudson.

> Created and conducted benefits analysis.

> Created Configuration Management Wiki page.

Motorola (CES/Patni Configuration Manager consultant)

Nov. 2007 - Jan. 2008

Created the following CM tool support documentation:

> Global Order Management (OM) Configuration Management Plan.

> ClearCase OM reference guide.

> ClearCase OM training presentation slides for ccweb and Exceed.

> Mercury Kintana Workflow reference guide.

Chicago Mercantile Exchange Inc (Configuration Manager) Jan. 2003 -

October 2007

Responsible for the overall Configuration Management environment and

internal department support for: UNIX, Server Services, Network, Customer

Support, Regulatory, Internet Solutions Group, and Electronic Trading

Systems.

> Designed: CM Standards, CM Plans, Build and Release documents.

> Developed, delivered and managed CM training programs.

> Executed CM changes by transitioning and migrating most CME

departments from Base ClearCase to UCM.

> Instrumental in moving CME from Compuware CM tools to ClearQuest

and Requisite Pro that required developing presentations detailing

long-term benefits including shorter development time.

> Received several Excellence awards for outstanding contribution to

the migration efforts.

> Managed CM environment through Change Control, Risk and Timing

meetings.

> Led successful server migrations (new hardware) and release (v4.2,

v2003, v7) upgrades.

> Improve Build process and executed hundreds of Builds per month.

> Member of the software Standards Committee that evaluates CM tool

vendors. Evaluate benefits/risks of each tool. A key decision maker

in the selection of the Rational CM tools.

> Led the VERITAS High-Availability Cluster Failover project.

> Solicit individual departments (Internet Solutions Group,

Regulatory, Electronic Trading Systems, Globex, Certification) for

their CM tool license budgets.

> Troubleshoot and identify source of problems then provide

resolutions.

> Establish ClearCase environment 99%+ uptime for over 3 years.

> Provide client tool installation packages.

> Create and maintain Release Area (upgrades/patches).

> Manage pilot ccweb and ccrc remote ClearCase tools. Identify: risks

(to the production environment), server resources and support

requirements.

> Create Project Plans for: Migrations, Upgrades, Disaster Recovery

Failover.

> Led successful Disaster Recovery Program to remote data center.

> Monitor Tool server resources. Identify bottlenecks and provide

solutions.

> Member of the ClearQuest Defect tracking process workflow

committee.

> Primary contact of the IBM/Rational Passport Advantage system for

license and support account management.

> Day-to-day CM Tool Support for 500 users in multiple departments.

> Manage vendor downloads: licenses, patches, user packaging, create

packages and links.

Deloitte & Touche - NTTG (Deerfield,

IL) (1997 -

2002)

Systems

Specialist:

(1997 - 1999)

. Support Tax applications

. Yearly re-image project that includes 25+ tax apps

. Develop/deliver technical training.

. Wise packaging app to identify Application load order and registry

conflicts

. Support for 200 offices

. Hardware: IBM and Toshiba laptops.

. O/S: UNIX (Solaris) NT, Windows 95

Configuration Management

Specialist

(1999 - 2002)

> Administration/Support and Installation of ClearCase, MultiSite,

ClearQuest and RequisitePro.

> Daily MultSite merge updates.

> Design CM Standards, Build processes and documentation.

> Daily Development and Build Support

> Develop User Training/documentation.

Education and Credentials

. Bachelor of Science in Information Systems at Elmhurst College -

Elmhurst, IL

. Master of Science in Computer Networking at Elmhurst College -

Elmhurst, IL

Active Secret Government Clearance

Technical Proficiencies:

. CM Tools: ClearCase (v4.2, v2003, v7.0) MultiSite, UCM, ClearQuest,

ReqPro, Visual SourceSafe, TrackRecord, Reconcile, Mercury Kintana,

Jira, Hudson, Subversion, Synergy Change/Synergy, PDM.

. O/S: Unix (Solaris), Linux (RedHat), Windows: 95/98/NT/2000/XP/Server

2003, Dynix/Ptx

. Databases: SQL, Oracle, Access, Informix

. QA Test Tools - Compuware: TestPartner, QADirector, Vantage

. ANT Build Management: with Perl, triggers and scripts.

. Languages: C++, C, Shell Scripts, Perl, JavaScript, ASP, Visual Basic

. Networking: TCP/IP, Wireless, TCP/IP, LAN, DNS, DSL, dial-up

. MS Office (Word, Excel, PowerPoint, Project, Outlook, Visio)

. Monitoring: HP Open View

. Client: Wise Installation Studio

. Inter-op: Hummingbird NFS Maestro, Exceed, Samba

. Wiki Page for CM documentation and user support

. Six Sigma training

[pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic]

[pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic][pic]

[pic]

Contact this candidate