Customer Service Insurance
Resume:
Jeffrey Hansen
*** ******* *****, *****, ** *****
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Job Location: BMW
Title: Electro Mechanical Tech
Areas of Computers Insurance Information
Experience Problem Solving Operating Systems
Microsoft Customer Service
Education Master of Science in System Analysis April, 2010 -
and Cyber Security Completed
Virginia College
Master of Social Work August, 2004 -
University of South Carolina, Columbia May, 2006
S.C.
Bachelor of Science - Criminology
University of South Carolina, Columbia August, 2001 -
S.C. May, 2004
LMSW Certification January, 2008
William Paterson University - A 1999-2001
Communications
Experience A
Spartanburg Mental Health School Based Counselor
October 2009- Present
Provide psychiatric and chemical dependency assessments
for adolescents in a school based setting.
Work with client's family to determine the best course of
action psychiatrically.
Use the computer system provided by the schools in-order
to maintain written communication with other staff
members. Familiar with the network system and data
management.
Used various software to enter data. Insurance and
business application for clients seeking services.
Carolina Center for Behavioral Health in Greer SC
August, 2006 - October, 2009
Shift Supervisor and Assessment Counselor
Provide psychiatric and chemical dependency assessment
for adolescents, adults, and senior adults as well as
veterans.
Supervised three assessment counselors with one employee
certified as an LMSW and two employees with M.ed in
counseling, providing direction and instruction for
evaluating client needs and treatment options.
Work with client's family to determine the best course of
action psychiatrically.
Used various software to enter data.
Drug Enforcement Agency, Columbia SC
August, 2004 - December 2004
Internship
Assisted agents, compiling detailed information
concerning pharmaceutical purchases in South Carolina.
Entered data into computer using various computer
software.
Skills Excellent written and communication skills.
Proficient in organizing and directing individuals and
groups with needs.
Currently seeking A+ Certification
Proficient in Microsoft Word, Excel, Power Point, and
Groupwise.
Contact this candidate