Management Insurance

C. Carol Capossela

*** ********* **. ******, *.J. 07421

Tel.:(973) 853- 4110 ( ******@*********.***

Experience Property/Casualty professional with a background in brokerage,

risk management, company and litigation support. Managed High Deductible,

Qualified Self-Insured and Retro plan, Reserve review and adjustment for

major corporations and collaborated with defense counsel in claim

investigation, class action defense strategies, preparation of

documentation and policy archiving.

Core Professional Strengths

Team Building

Employee Motivation

Problem Solving

Worker's Compensation

Well Organized

Good communication skills

Sound business judgment

Mentoring capabilities

Instructor - Microsoft and proprietary software. Course designer EXCEL

(speed ergonomics & accuracy)

Relevant Professional Experience

Throughout my career, I have been responsible for performing clerical,

administrative, and general office duties including word processing, data

entry, document management, distribution communications telephone

reception, and meeting and travel arrangements for executives and managers.

I have been charged with the responsibility of composing and typing

letters, memoranda, faxes, e-mails and working in and/or designing reports.

My routine duties have included distributing mail, preparing outgoing mail

and express mail parcels, negotiating best prices for and purchasing of

supplies. I have had the responsibility to devise and implement document

management systems both paper and digital recordkeeping.

I have also arranged and coordinated all aspects of department meeting

planning and conferences including locating venues, accommodations,

equipment, meals and amenities.

Among my achievements has been to introduce automated operations for

offices and agencies that were still reliant upon out-dated processes and

devise methods to improve efficiency, error reduction and ergonomics in the

data enter and processing area. My responsibilities have included

providing in-put, communicating and implementating to department work

processes and safety policies.

I have scheduled meetings and conferences and tracked attendance for inter-

departmental and inter-divisional groups using conventional methods and

Lotus Notes.

I am especially skilled in designing/editing spreadsheets or presentations

and printing/distributing reports or communications and finding "work-

arounds" to solve software impasses and "glitches".

Recent Career History

2008-Present Wallace & Berry Associates INc.

2006-2008 Marsh & McLennan Morristown, NJ

2005-2006 UIC Inc. Upper Saddle River, NJ

Education & Professional Training

BA Brooklyn Conservatory of Music, Associate's Degree - The College of

Insurance

Certificate in Risk Management - Seton Hall

Software Proficiencies

All Microsoft Office components, Access, Lotus Notes, Quickbooks, and

numerous proprietary business systems specific to insurance applications.

Executive References and Supporting Documentation Furnished upon Request

Contact this candidate