Project Manager Service

Manish Patel

**** ***** ****** **. ************@*****.***

Iselin, NJ 08830 Ph: 732-***-****

[pic] Status: US Citizen

Summary

A result driven PMP certified Senior Manager with more than 15+ years of

success in leading, managing & operating application development and

management Portfolios

o Possess Industry experiences & domain knowledge that spans across

multinational Pharmaceutical, Tele-Communication, IT Service

organization & Insurance companies

Core Competencies

Team Leadership/Management Project Management (PMI Certified)

Budget Planning and Management

Solution/Strategic Planning IT operations Web

Applications Solutions

Professional Summary

Feb '06 - Current Contracted to Pfizer, Infosys Senior Manager, BASSD Pfizer

Technologies Inc., NY (Legal Div & Global Operation

ADM)

Aug '00 - Feb '06 Telcordia Technologies Inc Project Manager

(formerly Bell Core), Piscataway,

NJ

Dec '97 - Aug '00 Chubb & Son Cooperation, Warren, NJ Senior Programmer

Dec '94 - Feb '97 AMUL, India Software Engineer

Professional Experiences

Led strategic technology initiatives including offshoring, migration to

shared services model and application consolidation. Partnered with senior

business managers to identify continuous improvement and cost savings

projects. Budgetary responsibilities to manage ongoing support services and

development projects with totaled in excess of $4 million. Implement

compliance and operational processes, budgets and delivered programs and

projects while managing multi location team. Act as a single point of

contact for senior executives and business managers to provide shared

service solutions and operation support for applications within Legal and

Global Operation business units

Infosys Technologies (contracted to Pfizer), New 2007 - Current

York, NY

Sr. Manager

Key Achievements

. Identified areas for cost reductions/savings and ensured that annual

budgeted targets are achieved (Helped Legal BT achieve 20% savings and

Global Operations 15% YOY)

. Developed and continues to refine Shared Service processes and tools

across Legal and GO portfolios

. Partnered with Business Technology Managers to prioritize and onboard

projects and initiatives to achieve cost savings and value

prepositions through Shared Service Model

. Ensured application support and maintenance team meets business needs,

per agreed upon service level commitments

. Motivated team in projects and initiatives to help them contribute

towards organization's strategic goals

. Led team of 40+ FTE (onsite 7 & offshore 35+) utilizing SDLC processes

to provide Shared Services Delivery Management across Legal Division

and Global Operations

. Managed resources and assigned responsibilities, balancing the right

mix of skills, personalities & attitudes

Key Projects

Wyeth Integration (Legal Division & Global Operations)

. Successfully integrated and launched enterprise Legal eBilling and

Matter Management applications (impacting 1000+ users) in just 3

months after Day One

. Managed client and external vendors to overcome challenges with

data mapping, data extraction, validation and testing of critical

legacy Wyeth & Pfizer applications

Led Application Transition Program

. Delivered savings of $1 million plus to Legal division by leading

application transitions (70+) from multi vendor support to shared

service model utilizing single vendor and off-shoring

. Led complex multi-track program for application migration (70+, S-

Ox and Validated) to target architecture as per Pfizer technical

road map into Business Applications Solutions Service Delivery org

. Developed & presented Business case buy-in with ROI evaluation for

transitioning applications

. Co-defined processes to manage risks, potential issues and ensured

process adherence across multiple vendors & cross functional teams

Key Development Projects (MOSS 2007, BO, .Net, Informatica, SQL Server,

Oracle)

. Led project team in defining strategy to help consolidate

technology and vendor dependence for discovery operations and

provide solutions aligned with business goals

. Developed & presented business case with efficient solutions for

business buying and led projects to ensure existing solutions

continue to align with government regulations, Business needs and

strategies

eDiscovery Application Development

Led Discovery Operations project developing end-to-end work flow for

data collection request, process and review leveraging MOSS 2007

consolidating disparate 7 different systems

A concrete effort of $250K+ with an ROI of less than a year successfully

delivered by eliminating existing license cost, manual operation and

reducing support cost by 35%

Migrate NYHQ, GSOC & Argos into SharePoint 2007

Facilitated strategic decision ($300K annual savings) & executed projects

to migrate Global Security applications that were using the legacy In

House platform to shared MOSS 2007 supported by Enterprise Collaboration

Framework (ECF) at Pfizer

EMARTA Application Development

Streamline ETL process utilizing Informatica for gathering and loading of

legal matter data for Patents and Trade Marks into multiple systems

eliminating managing multiple databases, technologies that resulted in

$40K annual savings to Pfizer in support costs

USP Trade Price List Website (5000+ users)

Led application development project containing details of current,

discontinued & divested Pfizer products pricing for senior management

allowing them to view historical price data & generate reports and

subscribe to periodical emails to keep track of changes

Telcordia Technologies Ltd. (Bellcore), Piscataway, NJ, 2000 - 2006

Project Manager

Key Achievements

. Successfully led team of 8 developers to complete product in 10 months

with budget cost of $1million

. Led a research effort to incorporate GIS capabilities into an AutoRF

application

. Identified ownership for results, open issues and resolve conflicts

through follow-ups & meetings facilitations

. Provide resource allocation, development time frames, and schedule for

the releases and demo to customers

Key Projects

TelcordiaTM AutoRF (Technology winner 2005 3G CDMA Industry Achievement

Award) May '03 to Feb 06):

Successfully delivered AutoRF (Radio Frequency) a radio access network

optimization tool & process that enables re-calculation & automatic

provisioning of cellular Radio Access Networks (RANs), facilitating cost-

effective, efficient & better quality of service

TelcordiaTM NCM Project (Network Capacity Manager Rel. 3.x)

Developed powerful capacity management tool that helps reduce network

blocking, improve n/w utilization & manage overall network capacity based

on Quality of Service (QoS) objectives

Prior Experiences

Chubb & Son Corp., Warren, NJ 1997 - 2000

Amul, Anand, India 1994 - 1997

Education

o Stevens Institute of Technology. Hoboken, NJ. Masters in Information Sys.

& Mgmt. (MIS) - May 2000

o University of Pune - B.S. in Electronics Engineering. June 1994

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