Customer Service Sales

*** ***** **. ****** ******, GA 478-***-****

abl60q@r.postjobfree.com

Tiffany A. LeSane

Objective

-To obtain a challenging position where my proven abilities and core

values will give me the opportunity to grow, and offer advancement

opportunities.

-To utilize my skills in problem solving and multi tasking, including

training, task delegation, and sales coordination.

Technical Skills/Proficiencies

Proficient with Microsoft Word, Excel and PowerPoint.

Excellent Customer Service Skills, Experience with training new employees

Serv-Safe Certified

Experience

6/2009-10/2009 The Medical Center of Macon, GA

Central GA

Baker/Production Assistant

Bake goods for entire hospital daily, including patients and staff

Cake decorating for catering events

Prep baked goods for events and corporate meetings

Garnish meals and desserts

Assist with implementing new recipes

Assist with cooking and production of meals

Assist with training new employees and following proper food nutrition

guidelines

10/2002-2/2009 Backyard Burgers Columbus, GA

General Manager

-Oversaw the entire store operation and productivity

Assured all proper food safety and handling procedures are being followed

accurately

Responsible for sales and marketing

Responsible for store's consistent performance

Responsible for product, sales and P.O.S. training

Accountable for loss prevention awareness

Set up and altered marketing tools according to corporate direction

Preparation, assistance, and motivation towards exceeding sales goals

Responsible for daily, weekly, and monthly inventory

Ordering of equipment and supplies

-Management of 30 employees, all shifts

Processed payroll and staff scheduling

Interviewing and hiring of employees and lower management

3/2001 H.E.A. Federal Credit Warner Robins, GA

- 9/2002 Union

Teller

Intake of deposits, account inquiries, dispensing of cash

Issuing bank checks, money orders, and travelers cheques

Verification of funds and wire transfers

Responsible for tallying days' receipts

Assist with training new employees

10/1999 - 3/2001 Howard Johnson Inn Warner Robins, GA

Assistant Manager

Handled phone/walk-in reservations

Assisted with processing payroll and employee scheduling

Dealt with customer satisfaction and complaints

Tallied days' receipts

9/1996 - 9/1999 Warner Robins, GA

Oakley's Grille

Head Chef

Preparation of various dishes, such as omelets, steaks, sauces, soups,

and stocks

Preparation of pastas and various seafood dishes

Trained new employees

Maintained proper food safety guidelines

Ordered necessary equipment, supplies, and food for restaurant

Responsible for kitchen staff scheduling

Education

Middle Georgia Technical 2000-2002

College

Courses in Marketing Management and Nursing

Peach County High School Fort Valley, GA 1997

College Preparatory Courses

Reference available upon request

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