Project Manager Management
Resume:
P ROFESSIONAL SUM MARY - Robert (Bob) J. Brooks, P M P
20+ years of IT experience.
TEC H N ICAL SK I L LS
MS Office Suite (Word, Excel, PowerPoint, Visio) and MS Project.
PROJECT MA NAGE ME N T SK I L LS
Time estimating, cost estimating, r isk management (including logging, value determination, monitoring and
m itigation) WBS creation
project planning, resource management, conflict resolution, stakeholder management, quality control, testing, t raining
( including course development) documentation and change control.
PROFESSIONAL EXPER I ENCE
11/08 – P resent – American Services, I nc. (Greenville, SC)
I am currently involved in security work at the new Boeing 787 construction site.
09/07 – 08/08- Bob Brooks Consulting (Greer, SC)
I managed several small projects for a local convenience store chain.
08/97 – 08/07 - M ichelin North Ame rica (Greenville, SC)
Project Manager / Administration Systems
Project Management - Document Management Application.
Coordinated the efforts or multiple disciplines; Workstation Engineering, Security,
I ndustrialization Team, Vendor Team (Lotus/IBM), Internal Development, Infrastructure
M anagement, Network Management, Web Development, Training and End User Support.
Documented multi-departmental end users team requirements.
Developed estimates for effort and cost for all phases of project.
Coordinated feasibility study.
Performed gap analysis of vendor’s application.
Worked with vendor to prioritize enhancements.
Created WBS for all identified activities/deliverables.
Coordinated testing by end user team and IS.
Worked with Training Department to develop classroom and computer based training.
Worked with Communication Department to coordinate content and t iming of communication.
Developed deployment schedule for 20+ locations.
Trained key representatives from each facility.
Coordinated deployment to all facilities.
D uring the course of this project I held weekly status meetings and communicated the project status to all
stakeholders. At each meeting we reviewed the critical path and all current and near term tasks. We also reviewed
and updated the project’s Risk Log.
Project Management - M aterial Safety Data Sheet Application.
Worked with end users to develop requirements documents.
Identified key MSDS Application Software Companies.
Worked with end user team to evaluate product offerings.
Coordinated vendor demos to be conducted at annual North American EP Managers’
Conference.
Helped with vendor selection process that resulted in multi-vendor product.
Developed estimates for effort and cost for all phases of project.
Coordinated feasibility study.
Performed gap analysis of integrated application.
Worked with vendors to prioritize enhancements.
Created WBS for all identified activities/deliverables.
Identified task dependencies and critical path.
Coordinated conversion activities to import existing data into new system.
Coordinated testing by end user team .
06/92 – 08/97 Pep Boys (Philadelphia, Pa)
Manager – IS Purchasing
I managed a purchasing function that was responsible for the acquisition of all hardware, software, communication
equipment and point-of-sale systems at a t ime when we were opening 100 new stores per year. Some of
achievements my team and I accomplished were:
• Negotiation of vendor agreements for hardware, software and store cabling.
• Coordination of ordering and shipping of new components to stores under construction.
• Review and negotiation of contracts for all hardware, software and services used by IS.
• Collection and resale of all used equipment from stores and offices.
• Arrangement of value added services with hardware supplier.
Additionally, while at Pep Boys, I managed a Labor Scheduling Study in conjunction with Arthur Andersen. This study
i ncluded data gathering and analysis from ten stores across the United States. We then created an RFP with our
requirements and evaluated solutions from several vendors before deciding on a particular vendor’s solution.
02/79 – 06/92 Wawa, I nc. (Wawa, Pa)
Manager – Systems and Programming
In this capacity I managed a team of six application programmer/analysts and one systems programmer. Following
were some of my responsibilities.
• Departmental budgeting for personnel expenses, software upgrades and other miscellaneous
expenses.
• Developed project methodology.
• Monitored and reported on all outstanding projects.
• Created steering committee.
• Working with steering committee to prioritize enhancement requests and new application
development.
• Coordinated team member t raining.
• Worked with team to establish programming standards.
• Established a standards quality review function.
• Designed a workflow application for all application related production problems.
• Designed a deli warehouse receiving and distribution system.
Director, Information Services
• Performed strategic planning for IS.
• Budgeted for all IS expenses.
• Networked all 400 stores using leased and dial-up lines.
• Evaluated, selected and installed point-of-sale systems in all 400 stores.
• Created an Information Center to support emerging end user computing.
• Participated in corporate strategic planning.
• Spearheaded a team from Marketing and Operations to re-engineer the stores.
• Participated in Grievance Committee procedures.
Other Professional Activities
Attained P MP Certification (P roject Manager P rofessional).
Founder and Fi rst P resident of SASI (Store Automated Systems I ncorporated) Users Group.
P resident of Wawa Employees Credit Union for Th ree Years.
D.P.M.A. Chapter P resident.
Attained CDP and was granted a CCP Certification (Certified Computer P rofessional).
Worked wi th Boy Scouts of America to establish an Explorer Post.
Worked wi th Junior Achievement programs at local high school.
Contact Information
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