Sales Customer Service
Resume:
"Mike is a man of integrity and I highly recommend him...he is a man of
class
Brian Eckman, Executive Vice President, MasterBrand Cabinets, Inc.
Michael S. Miller
***** ******* **** ** / *******, WA 98020
****@***********.***
An accomplished Sales & Marketing professional with national experience.
I'm a successful leader in building teams that create and capitalize on
opportunities for long term growth & profitability. I have a proven
ability to develop and execute sales & operational strategies that further
a company's goals.
Professional Experience
MasterBrand Cabinets Inc. - (Jasper, IN)
1996 - 2009
Sales & Operations Manager - (Auburn, WA)
2007 -2009
Managed sales and operations of a company-owned distribution center
focusing on receipt and distribution of cabinets to dealers & builders
in WA, OR, ID, CA, MT, AK
> Managed staff of 10 associates in: Sales, Customer Service,
Warehouse, Delivery & Field Service
> Drove annual revenue over $10 million
> Nominated for Presidential Leadership award '08 & '09
> Achieved "Distribution Center of the Month" 3 times
> Ranked top quarter of all facilities for customer service & job
satisfaction
Western Regional Sales Manager - (Seattle, WA)
2000 - 2007 Based in Seattle, I managed the sales effort of
six territory account managers in (Washington, Northern & Southern
California)
> Secured business with 5 of the nations top 10 builders (Ryland,
DR Horton, Centex, KB Home, K Hovnanian)
> 2008 sales achievement for high margin
> Winner of company's "Pace Setter" for achieving sales goals from
2001 - 2006
> Instrumental in business start-ups in Stockton, CA / Reno, NV /
Phoenix, AZ
> Closed annual revenue over $21 million
Account Manager - (Western WA)
1996 - 2000
Maintained existing and developed new business in NW Washington with
production builders, builder / remodel supply companies using strong
selling & communication skills
> Established builder direct sales program in 1998
> Created annual revenue over $ 2.5 million
> Developed and implemented a focused "Pull through" business
strategy with dealer partners
Independent Sales Representative - (WA, ID, MT & Western Canada)
1995 - 1996
Representing three complimenting companies (Cabinet Vision Software,
Karman Kitchens and Wilson Custom Cabinets), I learned:
> Power of referral business & networking
> How to capitalize sales calls
Michael S. Miller
Page 2
Western Cabinet & Millwork Inc. - (Woodinville, WA)
1982 - 1995
Distributor Sales Representative
1991 - 1995
> Managed the company's largest distributor accounts in AK and ID
> (Spenard Builders Supply & Franklin Building Products)
> Achieved annual revenue over $ 3 million
> Coordinate export sales & shipping
> Trained clients' sales staff on product, design and selling to
improve cabinet sales
Contractor Sales Representative
1982 - 1990
> Secured and maintained single & multi-family builder accounts in
the greater Seattle area
> Generated annual revenue over $ 2.5 million
> Performed direct sales and service tasks including: Project
estimating, Contract negotiations, Field service, Account
reconciliation
Education & Development
Everett Community College (Associate Degree - Business)
Snohomish High School
Introduction to Six Sigma
Karrass - Negotiating Training
Conflict Resolution Training
Workplace & Sexual Harassment Training
Technical Skills
Microsoft Office including: Word, Excel & PowerPoint
20/20 & Cabinet Vision design software
References
Available upon request
Contact this candidate