Sales Manager

**********@*****.*** Kate Sandberg 203-***-****

EXPERIENCE

TRAINER MOSES & SINGER LLP, NEW YORK AUGUST, 2007 TO PRESENT

- Trained 100+ varying-skilled employees at midsized law firm on HR and

technology topics; reduced errors up to 79%

- Researched, designed, and deployed 30+ customized eLearning courses on

firm-specific processes in conjunction with HR, IT, and other subject

matter experts; wrote and executed training project plans; maintained

online LMS

- Converted new hire training to task-based format; created new hire "Buddy

System" to expedite onboarding new hires

- Assessed training needs and designed objectives; wrote over 50 course

outlines with supporting materials

- Developed easy online and in-person review and feedback process that

resulted in the redesign of 5 courses

- Key participant in software pilot groups; clearly communicated users'

issues and concerns to the IT Department

- Edited and wrote 75% of the firm's newsletter, For the Record; recruited

and managed Newsletter staff of 10

Efficiency Consultant/Coach Various February 2000 to Present

- Prospected and sold fee-based, in-person and by-phone efficiency

consulting and coaching services to a wide variety of clients in areas of

time management, career success, organization, self-esteem, and

relationships, among others

- Created, sold, and facilitated seminars relating to goal-setting and

career success to ASTDNY and private individuals

- Designed rationalized filing and document retention systems; decreased

storage costs and expedited search time

- Trained staff on new organizational procedures to ensure compliance and

continuance of established improvements

- Researched and designed support materials including daily time logs,

filing schematics, commitment grids, and bubble charts to help clients'

SWOT analysis, step-by-step action plans, and to deepen accountability

- Clients included DDB, the Nierenberg Group, the National Cleaners Assn,

Wythburn Assoc., and Mason & Geller.

Relationship Manager Green Mountain Energy Company, New York

November 2009 to July 2010

- Managed Apartment Community Program partner relationships with building

managers; built relationships with and trained leasing staff on Green

Mountain electricity products through presentations and written

communications

- Main point of contact between building managers and GMEC; provided

informational updates to buildings, coordinated sales agent schedules,

and partnered with buildings' marketing department to develop "green"

brand

- Sold renewable energy directly to customers; coached sales agents on

appropriate sales techniques for unique venue

- Initiated programs and increased sales to existing tenants; tested,

measured and adjusted programs as needed

Freelance Legal Secretary Moses & Singer LLP, New York April, 2001

to August, 2007

- Provided first level support for five attorneys, including client

billing, documentation, and meeting/travel coordination

- Restructured filing systems to decrease search time for research

documents and client files

- Managed multiple sites on firm extranet to make documents available to

clients online

Executive Assistant Mason & Geller Direct Marketing, New York April,

2000 to April, 2001

- Wrote eleven speeches on targeting, database challenges, compelling

offers, and other essential Direct Marketing elements for the President

to present at conferences and client meetings; drafted articles for

industry periodicals

- Brainstormed sessions with creative and strategic departments, resulting

in many concepts implemented by clients

- Interviewed potential firm candidates, yielding two employees hires

Professional Actress Various May, 1998 to August 2007

- Effective communicator in large and small settings, performing over 600

times for audiences ranging from 5 to 1,600 people; skilled at delivering

feedback clearly and communicating complex text (often Shakespeare)

- Solved problems creatively and thought on my feet through 7 years of

performance with 4 improv comedy groups

- Created targeted self-marketing campaigns yielding 1,000+ auditions and

125+ parts in theatre, film and voiceover

- Team player; frequently served as cast liaison to union. Recognized for

facilitating emotional cast/director dialogue

EDUCATION

YALE UNIVERSITY, BACHELOR OF ARTS

- Graduated with Distinction

Coaches Training Institute, Coaching Curriculum

New York University, Coaching Fundamentals

CIVIC AND PROFESSIONAL ASSOCIATIONS

MEMBER OF ASTDNY COACHING SPECIAL INTEREST GROUP, INTERNATIONAL LEGAL

TECHNOLOGY ASSOCIATION, PROFESSIONAL LEGAL TRAINERS GROUP, ACTORS' EQUITY

ASSOCIATION; VOLUNTEER FOR NEW YORK CARES

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