Quality Assurance Engineer
Resume:
Mark Hill
Durham, NC *****
********@*********.***
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Q U A L I F I C A T I O N S
V Windows NT 4.0, 2000, XP, Vista...Microsoft Networking
V Windows Server 2000 Advance Server, Server 2003, and Server 2008
V Trouble Shooting...Software Implementation
V Desktop Systems...Component Repair...OS Fundamentals
V TCP/IP Configuration...Hardware/Software Installation
V SAP... Backup, Security, and Group Policy...Subnet Configuration
V Anti-social engineer attack prevention
V Active Directory
V Cisco router and switch training
V VMWARE Infrastructure Client
V Remote Desktop and Terminal Services Console
V HP Integrated-Lights out Application
V Some break/fix experience
TRAINING
New Horizons Computer Learning Center; Raleigh, NC
Install, configure, upgrade & troubleshoot vendor neutral systems
Installed and configured windows 2000/03 server. Set up users, policies
Perform post installation configuration
Understanding of development, networking, security & business concepts
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P R O F E S S I O N A L E X P E R I E N C E
Apollo Professional Solutions c/o Apex Computer Systems @ SunTrust, Inc.
Durham, NC (2/2010 to 06/2010)
Server Administrator
> Remote Desktop in to Servers in their Development-Test and QA
environments.
> Use a VMWare Infrastructure Client when necessary to console into
servers
> Identify applications and owners for servers
> Interviewing possible owners by email and phone
> HP Integrated Lights-out
>
Prologistix @ Keuhne & Nagel Durham, North Carolina (5/2008 to 2/2010)
Receiving Specialist
> Developed processes for company's use of SAP Receiving module
> Trained co-workers on the SAP process and system functions
> Troubleshoot system problems with associate's workstations
> Managed inventory levels and ensured proper material allocations
> Performed quality assurance checks to insure product being shipped
met guidelines
Aerotek @ Flextronics Morrisville, North Carolina (3/2007 to 2/2008)
Inventory Specialist
> Utilized SAP Receiving to receive product into inventory
> Managed inventory levels and ensured proper material allocations
> Performed quality assurance checks to insure product being shipped met
guidelines
Mims Distributing Raleigh, North Carolina (6/2005 to
9/2006)
Product Delivery
> Worked with customers to determine product need and deliver products
to fit their need.
> Managed logistics to optimize product delivery to customers
Fulcrum Design Build Durham, North Carolina (4/2005 to 6/2006)
Operations Support
> Provided Support to improve office logistics
EDUCATION
New Horizons Computer Learning Centers; Durham, NC Currently
Enrolled
CompTIA A+, Network+ Certifications
Additional certifications upon completion include...MCSA, MCTS, Security+
and CCNA
Wake Tech Community College
Introduction to PHP/SQL
REFERENCES
Mark Aiken - Project Supervisor - Apex Computer Systems - 919-600-
9243(work)
Sylvan Clouden - Warehouse Coordinator - Keuhne + Nagel - 919-905-
6798(work)
Bonnie Hardison - Optical Supervisor - TEK Systems - 919-***-****(work)
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