Technician High School

Software/Hardware Test Technician/ Helpdesk Analyst/ Desktop Technician/ IT

Assistant/ PC Technician/ IT Intern

PROFILE

A Professional that is exceptionally skilled at developing and implementing

more efficient software and hardware test techniques and procedures. Superior

ability at troubleshooting and documenting new bugs and faults with devices

still in the developmental stage of design. Experienced at testing equipment in

various environments and conditions. Familiar with compatibility,

functionality, usability, reliability, security, installation and related test

methodologies. I am currently studying Computer Network Systems with a

concentrated focus on theory and labs where I plan to merge this learning with

opportunities in Information Technology.

technical Skills

Operating Systems: Networking: Software:

TCP/IP Microsoft Office

DOS Active Directory Outlook

Mac OS X VPN's FrontPage

Windows 3.x VOIP Adobe

Windows 9x DSL Acrobat Distiller

Windows NT Ethernet Acrobat Exchange

Windows XP Switches/Cabling PhotoShop

Windows Vista SSL

Linux SMTP

Routers

ADDITIONAL QUALIFICATIONS

Resourceful, flexible, creative, and articulate in applying skills to overcome

challenges, learn new technologies, produce imaginative and innovative ideas, and

communicate views to various groups.

Understands and able to interpret blueprints and schematics of testing area

Adept at setting up, calibrating, troubleshooting components of workstations.

Skilled at establishing positive rapport with team members.

Creative and methodical in breaking complex issues into manageable parts from

beginning to end.

Equally effective working collaboratively with team members and customers to

achieve common goals while maintaining responsibilities and meeting commitments

with the highest emphasis on quality.

Recognized on a consistent basis for delivering exceptions customer/end-user

service.

Proven track record of successful leadership through various local high school

lacrosse programs, leading once-losing programs to prominence locally and

statewide.

Education

ITT Technical Institute - San Diego, CA

Associate of Science - Information Technology, Computer Network Systems

Graduating December 2010

EXPERIENCE

Carriercomm, Encinitas, CA 1/2010 - 6/2010

RF Test Technician (Contractor)

Ability to tune modem board frequencies.

Tested performance of tuned modems and its component

Knowledge of various tuning devices such as Oscilloscopes, Spectrum Analyzers,

Frequency Analyzer Software, Ohm meter, Multi-meters, current probes

Use of WAN Tester for E1/T1 signals

System level testing of point to point communication servers

Ability to troubleshoot and debug servers

Consistent with meeting or exceeding daily output goals

Communicate with engineering staff on everyday results of tests being performed

Hewlett Packard, San Diego, CA 6/1995 -

12/2006, 6/2008 - 2/2009

R&D Test Technician (Contractor)

Created a new system of testing that improved the quality and turn-around time

of the test area.

Selected out of 30 colleagues to work closely with engineers on specialized and

feature-specific testing of new products.

Consistently number 1 in setting up the testing parameters required by

engineering test requests.

Given the responsibility of being the lead test technician to train others on

new testbeds and procedure updates.

Simplified data collected from daily tests performed and presented it to

engineering staff.

Consistently worked to improve safety in the workplace for employees and was

recognized by management for notifying them of potential work hazards.

Eastman Kodak, San Diego, CA 12/2006 -

6/2008

R&D Test Technician (Contractor)

Executed detail-oriented tests to evaluate hardware in an R&D environment.

Developed exceptional rapport engineering staff to troubleshoot and problem

solve issues with prototype designs.

Installed software and firmware upgrades to prototypes at various testing

stages of the design cycle as products moved closer to production stage.

Documented detailed test findings to engineering groups.

.

ADDITIONAL WORK EXPERIENCE

Westview High School, San Diego, CA 2008

Head Lacrosse Coach

Lead the Junior Varsity and Varsity Programs consisting of 60 student athletes

to the first CIF tournament and first winning season with a record of 11

wins 5 losses.

Managed and coordinated all programs and functions including a team budget of $

10,000.

Recognized by Athletic department staff for establishing a quality team and for

the first time not going over budget.

Responsible for organizing, selecting, hiring, and leading coaching staffs for

Junior Varsity and Varsity programs.

Created and lead the first teams Booster committee which is still a very

successful part of the Westview Lacrosse program.

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