Quality Assurance Engineer

Elena Iakovleva

***** ******** **** ***** ***-

***-****

Saratoga CA 95070 ****@*******.***

(cell) 408-***-****

Quality Assurance Engineer

With more than 10 years experience

Summary

Detail-oriented. Meticulous and thorough in test plan execution and problem

documentation.

Self-motivated. Track record of identifying and acting on opportunities for

process improvement.

Strong interpersonal skills. Works extremely well with both developers and

professional services to resolve quality and support issues.

Effective communicator. Clearly and accurately conveys issues and

alternatives. Noted ability to probe effectively for required information

to resolve issues and/or improve testing procedures.

Inspirational team member. Known as the "go to" person for information on

product capability. Highly energetic. Brings both professionalism and a

sense of fun to the team.

Technology

Operating Systems: Windows, Solaris

Test Automation Tools: WAPT, AppPerfect, Selenium IDE, Selenium RC

Web Servers: IIS, Apache, IBM HTTP Server, Netscape Enterprise Server

Application Servers: IBM WebSphere, BEA WebLogic

Databases: Oracle, DB2, Teradata

Test Documentation: Develop Test Plan, Test Cases, Test Suites, Checklists

Bug Reporting: Utilize bug tracking databases, create bug reports-Jira

Professional Experience

TERADATA - thru acquisition of SeeCommerce

QA Engineer, Software

2006-

February 2010

. Developed Test Cases for Major SeeChain Application releases for

Teradata V2R5.1, V2R6.2, TD12

. Tested all releases of the SeeChain application

. Built complete customer environments for both new product/release testing

and customer support troubleshooting. Managed test environments,

installation, configuration and deployment of new builds.

. Utilized AppPerfect and In-House tools to conduct concurrent users

testing

. Developed automation framework for Selenium RC in Modular Framework model

. Developed page level action or page library in Selenium to support

modular framework

. Trained and worked with the TIES team ( the Teradata offshore team)

SEECOMMERCE 1999 -

2006

QA Technical Lead

. Created and implemented first quality assurance processes.

. Worked closely with developers to enhance product documentation required

for testing procedures.

. Trained and mentor new team members.

. Designed, developed and implemented test cases to cover all levels of

testing, including functional, integration and system.

. Developed test plans, test cases and checklists for applications in both

Windows and Sun Solaris environments. Considered an authority on the

configuration of all aspects of SeeCommerce products.

. Conducted stress and regression testing.

VADEM

1999

QA Engineer, Software

. Developed and executed test plans for NetWriter Pen Conferencing Service.

Tested:

o NetWriter Java client running on Windows 95/98/NT4/0 platforms

under Netscape Navigator 3.0+ and Internet Explorer 3.01+.

o NetWriter client for Windows CE, running on H/PC Pro devices under

Windows CE2.11.

o NetWriter application server, including data exchange and

broadcasting, graphic copy production and distribution of copy via

SMTP protocol.

. Developed and executed test plans for MorphInk99, a Web animation tool.

Education

UNIVERSITY OF CALIFORNIA at SANTA CRUZ EXTENSION

Software Quality Assurance and Testing, 3-month program, 2001

MOSCOW STATE PEDAGOGICAL UNIVERSITY

MS, Education

Job Authorization- US Citizen

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