MA KI
RSHA PPES
***** ****** ******** ****, ** *6223 913-***-**** *******@*****.***
QUALIFICATION S PROJECT MANAGEMENT
FOR
I offer over ten years of combined experience in complex project management, process improvement, resource
planning and business analyst experience. Additionally I possess general technical understanding of software
development and application development. Adept in inventory control, contract negotiation, statistical reporting,
and policy and procedure development. Natural leader comfortable working in a matrix management environment
who elicits cooperation from across project team . Project Management Professional (PMP) certification.
ACCOMPLISHMENTS
• Provided project leadership as an experienced project manager for ERP or financial application implementation.
• Successfully implemented fuel replenishment application including two third party interfaces.
• Received “shining star” employee award for project performance in 2005.
• Recipient of five Sprint Nextel employee Excellence Awards; two for participation in testing software in 2006,
one in 2007 and 2008 for assisting other teams, one in 2009 for proactive project execution and two in 2010 for
working to solve common business dilemma and governance challenges
• Participant in Vice President level leadership mentoring program as mentored.
PROFESSIONAL HISTORY
Technical Project/Program Manager, Sprint Nextel 2006 to present
Provided Portfolio Project Management for Network Development Directorate. Managed governance process for
projects through project initiation including assisting with drafting business cases. Monitored, analyzed and
provided portfolio management performance reports to support executive level decision making. Collaborated to
resolve issues quickly and seamlessly with business partners across cross-functional teams in order to meet delivery
of new or existing projects. Coordinated collection, updating and monitoring of budget and project Roadmap. Aided
resource planning by providing aggregate staff resource planning and reporting. Identified and reported project
dependencies, risks and problems. Learned, socialized and assisted with training of new processes and applications.
Beginning June 2009 was matrixed part time to device testing manager team. Provided general status and reporting
support for device testing. In May 2010 assigned 4G program view reporting for director and vice president level.
Project Manager, CarterEnergy 2003-2006
Managed all stages and types of Company wide project initiatives from cradle to grave; including technical
requirement gathering and definition, project planning and implementation, process definition and documentation
and software testing. Collaborated with business, information technology and operations personnel to analyze,
design, implement and/or support business applications. Developed timelines, status reports, managed
communications regarding projects and identify system and human resource requirements. Led review sessions
with technical and business staff.
Project Manager, Marketing Technologies 2002-2003
Coordinated and supported direct marketing projects from point of sale to completion by production in a direct
mail, print and fulfillment environment. Collaborated with various business owners, clients, information
technology, operations and support services areas to assess business requirements, develop solutions and manage
aspects of project initiatives.
Project Management, Yoh Technical 2001
Coordinated and supported Sprint’s Metropolitan Area Network project. Analyzed internal processes and ensured
adherence to project implementation and migration requirements. Developed timelines, managed project deliverables,
monitored for accuracy and consistency.
Operational Performance Improvement Analyst, Birch Telecom 2000-2001
Monitored administrative processes to identify and implement improvements. Established key metrics for variance
measurements. Reviewed new process success rate and initiated continuous improvement. Ensured operational
efficiency by consulting with internal customers to coordinate and expedite root cause analysis and document process
workflow. Produced statistics and performance reports for upper management.
Johnson County Library 1992-2000
Facilities Operations Coordinator/Circulation Material Supervisor (1995-2000)
Planned and scheduled workflow maintenance efforts, including preventative and reactive maintenance. Implemented
work order process, wrote, evaluated, and awarded bids, supervised contracts, and generated maintenance reports.
Managed, coordinated and scheduled facility related projects ranging from building renovation to equipment
specifications and purchases utilizing bid processes. Managed an immediate staff of 25, instructed over 70 new
personnel in the use of a software system, trained new hires in backroom circulation procedures. Ensured accurate
material shelving and documented unit statistics for management review.
EDUCATION / TECHNICAL SKILLS
Associate of Art, Library Technical Assistance, Sacramento City College
Coursework, Business Administration, San Joaquin Delta College
Certification, Project Management Professional (PMP)
MS Office Suite, Access, Visio, MS Project/Outlook, MS FrontPage, Quality Management ISO 9000, HTML,
Crystal Reports, Process Modeling, Total Quality Management, Proprietary or Industry specific Software
I have attended technical training classes on programming and web development. Additionally I passed the Certified
Internet Webmaster Foundations certification exam.
I have attended numerous management courses on supervision, leadership, team building, risk assessment and quality
control. Training in Six Sigma for Project Managers.