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Sales Customer Service

Location:
Redmond, WA, 98052
Posted:
July 27, 2010

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Resume:

LEILA JANKI

Phone 425-***-****

Redmond, WA ***52

Email: **********@*******.***

EDUCATION

Bachelor of Business Administration in Marketing, University of Houston,

Clear Lake

EXPERIENCE

Biomers - Bothell, WA

4/1010 - Present

Account Manager:

Selling dental devices to Orthodontisis in the Northwest region. Achieve

or exceed defined territory sales quota. Developed written strategic

business plans for forcasting, targeting key accounts and analyzing sales

territory opportunities. Attend various sales conferences. Cultivate

thought leaders within the key hospitals for clinical trials. Maintaining

high level of product and technical knowledge through continuous training..

UNIVERA - Redmond, WA

1 /2009 - 3/2010

Nutritional Consultant:

Selling biotech nutraceutical products. Coaching people on health, fitness

and wellness.

INTEGRA LIFESCIENCES - Seattle, WA

6/2008 - 1/2009

Territory Manager:

Sold devices and instruments to various pain specialists within hospital

surgery centers in WA, OR, MT, ID and AK. Primary responsibilities were to

achieve or exceed defined territory sales revenue targets through strategic

planning, relationship building, new account targeting, extensive product

knowledge and customer service. Developed written strategic business plans

for forcasting, targeting key accounts and analyzing sales territory

opportunities. Identified for sales, marketing and product developing

team's product improvement opportunities. Attended various sales

conferences. Maintained high level of product and technical knowledge

through continuous training and testing. Successfully completed and

received certificates on HIPPA, The AdvaMed Code on Interactions with

Healthcare Professionals, Code of Conduct on Legal Compliance and Ethics

Center and various Immunizations for Hospital compliance. Received

recognition for exceeding monthly sales quota consistently by 10%, bringing

in several new accounts, ability to deal with tough customer issues and

retaining the largest customers within the company.

RS MEDICAL - Seattle, WA 1/2006

- 2/2008

Account Manager:

Sold Electrotherapy pain devices to treat Muscle, Nerve and Osteoarthritis

conditions and Bone Growth Stimulators to Orthopedic Surgeons, Podiatrists,

NeuroSurgeons, Pain Specialists, Doctor of Osteopathy, Physical Therapists

and Hospitals. Developed sales plans and completed account profiles for

new and assigned physicians. Enlist physician participants in the RS

Medical trial program to establish medical efficacy of products and

services. Programmed the device with a treatment plan based on the

physician's diagnosis code, instructed patients on the use of the

prescribed devices, custom fit them with a device, demonstrating its usage

and gathering all required patient information. Gather all insurance

related paperwork accurately, efficiently and promptly. Controlled and

accounted for all product inventories. Identified and attended promotional

events. Maintained effective and responsive communication with the

Regional Manager and others within RS Medical. Launched many new products.

Continuous training and testing. Successfully completed product, disease

state, anatomy, electrical and competitor training. Successfully completed

and received certificates on HIPPA. Exceeded monthly sales quota

consistently. Grew YTD quota dollars by 16% from 2006 to 2007.

BRIGHT NOW DENTAL - Seattle, WA

5/2005 - 11/2005

Account Executive (Temporary position helped a friend):

Sold dental management services to corporate businesses. Such accounts

included employer groups, unions and various institutions with the intent

of growing patient base. Identified, developed and converted new

prospects. Developed and maintained relationships with assigned accounts

by providing customer service and resolving issues. Communicated with

sales, marketing and operations regarding sales activity on a regular

basis. Identified and attended promotional events. Submitted weekly

activity reports, market share reports, quarterly sales and marketing

plans. Supported and trained sales representatives. Received recognition

for bringing in the most new accounts in the region. Exceeded new accounts

and monthly sales quota on a consistent basis.

ELI LILLY & COMPANY - Seattle, WA

6/2003 - 12/2004

Senior Professional Sales Specialist:

Sales representation of specialty neuroscience products such as

Antipsychotic, Antidepressant and ADHD medications to Psychiatrists,

Neurologists, Community Mental Health Clinics, Managed Care Organizations

and Hospitals. Responsibilities included sales strategies, analyzing

market date, coordinating sales conferences, working with other sales

representatives, cultivating local speakers and continuous training and

testing. Launched a new product. Winners of District Achievement award,

2003. Three-time winner of "Fast Start AwardperQ's program. Awarded stock

options for sales performance of top 5% in the nation. Received formal

recognition for excellent selling skills and outstanding customer

relationships.

PHARMACIA/PFIZER CORPORATION - Seattle, WA

8/2000 - 5/2003

Senior Professional Sales Specialist:

Sales representation of COX-2 NSAID's, OAB, HRT and Injectable

contraceptive products to Orthopedic Surgeons, Pain clinics, Neurologists,

OBGYN"S, Podiatrists, Urologists, Internal Medicine, Hospitals, Pharmacists

and Managed Care Organizations. Identified and secured local speakers for

the District and Regional product seminars. Coordinated many successful

speaker programs. Implemented effective sales strategies with other sales

representatives within the district. Responsibilities included creating

sales strategies, analyzing market data and coordinating sales conferences.

Launched a new product. Completed various product, disease state and

competitor training with continued recertification and testing. Completed

developmental courses for promotions to next Milestone levels. Winner of

Regional sales contest. Winner of "Drive to 55" performance reward

programs. Received "PrideperQ's reward for high market share, 2002.

Awarded additional stock options in recognition of outstanding sales

performance.

ORTHO-McNEIL PHARMACEUTICALS (J & J) - Seattle, WA

9/1997 - 8/2000

Senior Professional Sales Executive:

Sales representation of Anti-Infective and Analgesic products to Orthopedic

Surgeons, Pain clinics, Gastroenterologists, Oncologists, ENT's, Infectious

Diseases, FP/GP's, Internal Medicine, Urologists, Hospitals, Podiatrists,

Pharmacists and Managed Care Organizations. Identified and secured local

speakers for the District and Regional product seminars. Responsibilities

included getting medications on hospital formulary, setting goals, creating

sales strategies, weekly activity reports, analyzing market share data and

coordinating sales conferences. Completed various product, disease state

and competitor training with continued recertification and testing.

Completed developmental courses for promotions to next Milestone levels.

Chosen as "Representative of the Year" for growing sales to #1 in the

District and #2 in the Region, 1998. Received the following awards"

Monarch Club Gold Award 1997, 1998, 1999. Representative of the Cycle, 1998

& 1999. Outstanding Selling Skills Award 1998.



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