Customer Service Sales

KEITH E. REVEL

**** **** ** **

Washington, DC 20017

202-***-**** (h) 202-***-**** (c)

Email: ********@***.***

OBJECTIVE

To enhance my general office and other computer-based skills and advance my

career with an established well-known company.

EDUCATION

Bachelor of Science-Physical Education

University of District of Columbia

Diploma-Microsoft Applications

Sanz School (2000)

WORK HIGHLIGHTS

. Fifteen years of computer work includes filing, copying non-sensitive

materials, entering data into general mainframes

. Four years of security experience-unarmed division

. Four years of test examination proctoring

. Two years of telecommunications

. Ability to communicate ideas through written or verbal interactions

. Ability to handle various projects and meet deadlines effectively

. Specialist at Microsoft Applications

SKILLS

Sales Data Entry Microsoft Access

Telecommunications Security Officer Microsoft Excel

Customer Service General Office MS PowerPoint

File/Copy General Cleaning Microsoft Outlook

Writing Microsoft Word

WORK EXPERIENCE

Telephone Sales Rep. Jan. 2007-May 2009

Smith Company Washington, DC

. Answer customers' concerns

. Promote magazine sales

. Provide customer service

Proctor Dec. 2007-Apr. 2009

Diversity Services Washington, DC

. Administer exams for GW Law School students

. Adhere to Law School Rules And Regulations

. Control Exam Environment

Administrative Assistant/Office Clerk Oct. 2000-July 2004

Giant Food Headquarters Landover, MD

. Maintained computer based records in database systems

. Prepared merchandise for store distribution

. Input merchandise into pricing systems

. Maintained support for staff

Supervisor's Name: Jeff Reetz Phone: 301-***-****

Demonstrator August 1999-Jan. 2006

Top Priority Sales Atlanta, GA

. Promote sales programs to lift client products

. Display knowledge of clients

. Conduct demonstrations to increase product sales

. Report results into the IVR system

. Adhere to weekly schedule through the IVR system

Security Officer Sept. 1995-June 1997

Sting Security Washington, DC

. Patrolled designated sectors and perimeters

. Conduct parking access

. Prevented theft of properties

. Assisted with emergency procedures

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