Customer Service Administrative Assistant
Resume:
Gbenga Fakile
Silver Spring, MD 20905
*******@***.***
OBJECTIVE: A position that enables me to use my financial analysis and
management skills.
EDUCATION: Master of Science, Finance Management Graduation: May
2012
Master of Business Administration
University of Maryland University College, Adelphi, MD
Cumulative GPA: 3.3
Bachelor of Arts, Economics Graduation:
December 2008
with concentration in business
University of Maryland, College Park, MD
Major GPA: 3.3
Associate of Science, Accounting
Montgomery College, Rockville, MD
Cumulative GPA: 3.0
COURSE WORK: Long Term Financial Management, Investment Valuation,
Statistics for Managerial Decision Making, Money and
Banking, Economic statistic, Leadership in Organization,
Accounting I & II, Human Resource Management, Marking
Principle and Organization.
EXPERIENCE: PBGC, Washington, DC December 2009- Present
Audit Technician
Serve as a back up for administrative support (e.g. travel, payroll and
record retention administration and compliance) for the
Department Director, CCRD supervisors, and Team Leaders.
Responsible for monitoring, analyzing, proofreading and cross-referencing
reports to underlying work-papers prior to issuance.
Assist in the audit follow-up process to ensure that the status of open
audit recommendations is reported accurately in CCRD database
Prepares charts, tables, graphs and other materials to facilitate the
presentation of audit findings in connection with a variety
of audits.
Serve as the Contracting Officer's Technical Representative (COTR) for
montoring the CCRD budget, purchase orders, contracts and
obligations through the Consolidated Financial System (CFS).
Assist management analysts in monitoring budgetary funds, preparation,
production, and distribution of briefing materials for
entrance and exit conferences and assistance in performing
other support tasks.
Blinds To Go, Columbia, MD February 2009- August 2009
Management
. Overseeing and training new employees
. Ensuring the production sales goals are met every quarter
. Providing customers with accurate products needed and resolving
issues
. Preparing in-store payroll, financial deposits and financial
reports
Intern
Francis Awoyera & Associates, Washington, DC August 2008-
December 2008
Staff Accountant
. Perform bank reconciliations; reconcile accounts by comparing
bank statements to balance sheet
. Analyze financial information and recommend adjusting journal
entries to present financials on a accrual method of
accounting
. Complete full cycle of accounts payable and receivable
. Prepare individual taxes (1040)
Commerce Bank, Hyattsville, MD April 2007-
July 2008
Assistant Head Teller
. Communicated with customers on a daily basis, advising about
banking products and answering their financial questions
. Preserved confidential customer financial records and
information
. Maintained and balanced an $8000 cash drawer daily; secured the
vault at the end of the day.
. Supervised six tellers and six customer service
representatives, reconciled daily transactions on BANKWAY,
PRO LOAN, ENCORE and did monthly surprise audits
Medicine Shoppe Pharmacy, Silver Spring, MD
August 2006-April 2007
Pharmacy Technician
. Utilized MCKERSON pharmacy system, administrative and
documentation procedures.
. Researched patient insurance coverage and resolved insurance
billing issues.
. Maintained patient accounts and assisted patients with their
needs.
Accounts Plus, Silver Spring, MD April 2004-July
2006
Administrative Assistant
. Developed and implemented corporate and project-oriented
financial strategies.
. Managed, developed, and maintained all aspects of finance,
accounting, foreign exchange dealings, marketing, and data
processing of company's database.
. Scheduled and coordinated meetings, interviews, appointments,
events and other activities for owner and three accountants.
Coordinated travel as well as lodging arrangements.
SKILLS: . Proficient with MS Excel, Word, Outlook, PowerPoint,
Access, Windows XP/Vista, QuickBooks, Adobe Suite
LEADERSHIP & ACTIVITIES:
. Active Member of National Black MBA Association
. Treasurer of the African Student Association
. Reporter for the College Park Sandy Spring Alumni Chapter of
Kappa Alpha Psi
. Active Member of Economics Association Maryland-College
Park, MD
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